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Xerox Phaser 3124 User Manual

Xerox laser printer user guide.
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    This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any direct or indirect damages, arising from or related to the use of this manual. © 2006 Xerox Corporation. All rights reserved.

  • Page 3: Table Of Contents

    ONTENTS 1. Introduction Special features ... 1.1 Printer overview ... 1.2 Control panel overview ... 1.3 Finding more information ... 1.3 Selecting a location ... 1.4 2. Basic setup Printing a demo page ... 2.1 Using toner save mode ... 2.1 3.

  • Page 4: Table Of Contents

    9. Troubleshooting Clearing paper jams ... 9.1 Troubleshooting checklist ... 9.4 Understanding the LEDs ... 9.4 Solving general printing problems ... 9.5 Solving print quality problems ... 9.7 Common Windows problems ... 9.9 Common PostScript problems (Phaser 3125/B, 3125/N only) ... 9.9 Common Macintosh problems (Phaser 3125/B, 3125/N only) ...

  • Page 5: Safety Notes, Warning Markings, Electrical Supply

    This equipment is to be operated from the type of electrical supply indicated on the product data plate label. If this machine needs to be moved to a different location, contact a Xerox service representative or your authorized local representative or service support organization.

  • Page 6: Disconnect Device, Operational Safety Information, Maintenance Information, Ozone Safety Information

    To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. Operational Safety Information To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times. Do These: •...

  • Page 7: For Consumables, Regulatory Information, Radio Frequency Emissions, Laser Safety Information, Product Safety Certification

    Changes and modifications to this equipment not specifically approved by Xerox may void the user's authority to operate this equipment. Laser Safety Information CAUTION:...

  • Page 8: Environmental Compliance

    Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream.

  • Page 9: North America

    North America Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit or for recycling and disposal information, contact your local authorities.

  • Page 10: Special Features, Introduction

    • You can print up to 1200 x 1200 dpi effective output (Phaser 3125/B, Phaser 3125/N) or 1200 x 600 dpi effective output (Phaser 3124/B). See the Software Section. • Your printer prints A4-sized paper at up to 24 ppm and letter-sized paper at up to 25 ppm.

  • Page 11: Printer Overview

    Printer features The table below lists a general overview of features supported by your printer. (I: Installed, O: Option, NA: Not Available) Features Phaser 3124/B Phaser 3125/B Phaser 3125/N IEEE 1284 Parallel USB 2.0 (USB 1.1: (USB 2.0: Hi- Compatible with Speed USB 2.0)

  • Page 12: Control Panel Overview, Finding More Information

    To access a printer driver help screen, click Help from the printer properties dialog box. If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Xerox website,

  • Page 13: Selecting A Location

    Selecting a location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the printer close to the edge of your desk or table.

  • Page 14: Printing A Demo Page, Using Toner Save Mode, Toner Cartridge

    Basic setup This chapter includes: • Printing a demo page • Using toner save mode Printing a demo page After setting up your printer, print a demo page to make sure that the printer is operating correctly. Press and hold the Cancel button for about 2 seconds. A demo page prints out.

  • Page 15: Supplied Software

    Software overview This chapter gives you an overview of the software that comes with your printer. Further details about installing and using the software are explained in the Software Section. This chapter includes: • Supplied software • Printer driver features •...

  • Page 16: Printer Driver Features, System Requirements

    Printer driver features Your printer drivers support the following standard features: • Paper source selection • Paper size, orientation and type • Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers: Windows Feature...

  • Page 17: Supported Operating Systems

    Network setup(Phaser 3125/N only) This chapter gives you basic information for setting up your printer for network connections. This chapter includes: • Introduction • Supported operating systems Introduction Once you have connected your printer to a network with an RJ-45 Ethernet cable, you can share the printer with other network users.

  • Page 18: Selecting Print Media

    • Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Xerox has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.

  • Page 19: Supported Sizes Of Paper

    Supported sizes of paper Type Size Plain paper Letter Legal Folio Oficio JIS B5 ISO B5 Executive Envelope Envelope Monarch Envelope No.10 Envelope DL Envelope C5 Envelope C6 Transparency Letter, A4 Labels Letter, A4 Card stock Letter, A4 Minimum size (custom) Maximum size (custom) a.

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    Guidelines for selecting and storing print media When selecting or loading paper, envelopes, or other print media, keep these guidelines in mind: • Always use print media that conform with the specifications listed on the next column. • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

  • Page 21: Loading Paper

    Type Guidelines Transparencies • To avoid damaging the printer, use only transparencies designed for use in laser printers. • Transparencies used in the printer must be able to withstand 180° C (356° F), the printer’s fusing temperature. • Place them on a flat surface after removing them from the printer.

  • Page 22: Using The Manual Tray, Using Manual Feed Mode

    Using the manual tray The manual tray can hold special sizes and types of print media, such as transparency, postcard, note card, and envelope. It is useful for single page printing on special print media. To load paper in the manual tray: Load one sheet of paper with the side to be printed on facing up.

  • Page 23: Knowing An Output Location

    Load the paper in the manual tray with the side to be printed on facing up. Adjust the manual tray paper width guides to the width of the paper. Do not force too much, or the paper will bend, which could result in a paper jam or skew.

  • Page 24: Printing A Document, Canceling A Print Job

    For Windows 98/Me/NT 4.0/2000, select Settings and then Printers. For Windows XP(32/64 bit)/2003, select Printers and Faxes. Double-click the Xerox Phaser 3124, Xerox Phaser 3125 PCL 6 or Xerox Phaser 3125 PS icon. From the Document menu, select Me) or (Windows NT 4.0/2000/XP(32/64 bit)/2003).

  • Page 25: How To Purchase

    ISO 19752 5% coverage How to purchase To order Xerox-authorized supplies or accessories, contact your local Xerox dealer or the retailer where you purchased your printer, or visit and select your country/region for information on calling for technical support.

  • Page 26: Cleaning The Printer

    Maintenance This chapter provides information for maintaining your printer and the toner cartridge. This chapter includes: • Cleaning the printer • Maintaining the toner cartridge • Printing a configuration page • Maintenance parts Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer.

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    Pull the manual tray out. With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. Caution • While cleaning the inside of the printer, be careful not to reach too far into the printer.

  • Page 28: Maintaining The Toner Cartridge

    Maintaining the toner cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The printer warranty does not cover damage caused by using a refilled cartridge.

  • Page 29: Replacing The Toner Cartridge

    Replacing the toner cartridge When the toner is completely empty or the toner cartridge reachde the end of its life span: • The Error LED blinks red. At this stage, the toner cartridge needs to be replaced. For toner cartridge ordering information, see page 7.1. Open the front cover.

  • Page 30: Printing A Configuration Page, Maintenance Parts

    Items Transfer roller Approx. 50,000 pages Fuser unit Approx. 50,000 pages Pick-up roller Approx. 50,000 pages Xerox highly recommends that an authorized service provider, dealer or the retailer where you bought the printer replaces the items. Yield (Average) <Maintenance>...

  • Page 31: Troubleshooting, Clearing Paper Jams

    Troubleshooting This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Clearing paper jams • Troubleshooting checklist • Understanding the LEDs • Solving general printing problems • Solving print quality problems •...

  • Page 32: Around The Toner Cartridge

    In the manual tray Remove the jammed paper in the manual tray by gently pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge. See page 9.2.

  • Page 33: Tips For Avoiding Paper Jams

    In the paper exit area Open and close the front cover. The jammed paper is automatically ejected from the printer. Gently pull the jammed paper out of the output tray. If you do not see the jammed paper or if there is any resistance when you pull, stop pulling and go to the next step.

  • Page 34: Troubleshooting Checklist, Understanding The Leds

    Troubleshooting checklist If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions. Condition Suggested solutions Make sure that the • If the Online LED is off, check the power Online LED on the cord connection.

  • Page 35: Printer Specifications, Solving General Printing Problems

    The printer is not Select Xerox Phaser 3124, selected as the Xerox Phaser 3125 PCL 6 or default printer. Xerox Phaser 3125 PS as your default printer. The printer cover Close the printer cover.

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    From the Start menu, choose extremely 98/Me, the Settings and Printers. Right- slow. Spooling Setting click the Xerox Phaser 3124, may be set Xerox Phaser 3125 PCL 6, or (Continued) incorrectly. Xerox Phaser 3125 PS printer icon, choose Properties, click...

  • Page 37: Solving Print Quality Problems

    Solving print quality problems Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems. Condition Suggested solutions Light or faded If a vertical white streak or faded area appears print on the page: •...

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    Condition Suggested solutions Background Background scatter results from bits of toner scatter distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

  • Page 39: Common Windows Problems

    Condition Suggested solutions Horizontal If horizontally aligned black streaks or smears stripes appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert. • The toner cartridge may be defective. Install a new toner cartridge. See page 8.4. •...

  • Page 40: Common Macintosh Problems

    Common Macintosh problems (Phaser 3125/B, 3125/N only) Condition Suggested solutions The printer does not Change the Print Method option to Print print a document from as Image when you print from Acrobat Acrobat Reader. Reader. The document has Update your Mac OS to OS 10.3.3 or printed, but the print job higher.

  • Page 41: Specifications, Printer Specifications

    110 ~ 127 VAC, 50 / 60 Hz, 5.5 A 220 ~ 240 VAC, 50 / 60 Hz, 3 A Power Average: 390 W (Phaser 3124/B), 400 W consumption (Phaser 3125/B, Phaser 3125/N) Power save mode: Less than 6.5 W (Phaser 3124/B), 8.5 W (Phaser 3125/B, Phaser 3125/N)

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    Sound pressure Level, ISO7779 c. The number of pages may be affected by operating environment, printing inter- val, print media type, and print media size. d. Compatible with PCL6 version 2.1 e. Please visit to download the latest software version. 10.2 <Specifications>...

  • Page 43

    NDEX accessories, order information 7.1 cleaning inside 8.1 outside 8.1 component location 1.2 configuration page, print 8.5 control panel LED 9.4 overview 1.3 demo page, print 2.1 jam, clear 9.1 LED, meaning 9.4 loading paper manual tray 5.5 standard tray 5.4 Macintosh problems 9.10 maintenance parts 8.5 manual feed mode, use 5.5...

  • Page 45: Table Of Contents

    OFTWARE SECTION ONTENTS NSTALLING Chapter 1: Installing Printer Software ... 4 Installing Software for Local Printing ... 4 Installing Software for Network Printing ... 7 Reinstalling Printer Software ... 10 Removing Printer Software ... 11 SING Chapter 2: Installing SetIP ... 12 Using SetIP ...

  • Page 46: Table Of Contents

    DVANCED RINTING Chapter 4: Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ... 19 Printing Posters ... 20 Printing Booklets ... 20 Printing on Both Sides of Paper ... 21 Printing a Reduced or Enlarged Document ... 21 Fitting Your Document to a Selected Paper Size ...

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    HARING THE RINTER Chapter 7: Setting Up a Host Computer ... 26 Setting Up a Client Computer ... 26 SING RINTER WITH A Chapter 8: 3125/B, 3125/N HASER Installing printer driver for Macintosh ... 27 Setting Up the Printer ... 28 Printing ...

  • Page 48: Installing Printer Software, Installing Software For Local Printing

    Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software Installing Printer Software You can install the printer software for local printing or network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.

  • Page 49: Custom Installation

    : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.

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    Select your printer and click Next. : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen.

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    Installing Software for Network Printing When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network. You can install the printer software using the typical or custom method.

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    If the test page prints out correctly, click Yes. If not, click No to reprint it. Click Finish. : After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Reinstalling Printer Software” on page 10. Custom Installation You can choose individual components to install and set a specific IP address.

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    The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.

  • Page 54: Reinstalling Printer Software

    Reinstalling Printer Software You can reinstall the software if installation fails. Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Repair and click Next The list of printers available on the network appears. Select the printer you want to install from the list and then click Next.

  • Page 55: Removing Printer Software

    Removing Printer Software Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Remove and click Next. You will see a component list so that you can remove any item individually. Select the components you want to remove and then click Next.

  • Page 56: Installing Setip, Using Setip

    MAC address, IP address, subnet mask, default gateway, and then click Apply. Click OK to confirm the settings. Click Exit to close the SetIP program. Using SetIP (Phaser 3125/N only) Xerox Phaser 3125 SetIP SetIP. . If you to refresh...

  • Page 57: Basic Printing

    Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: • Printing a Document • Printer Settings - Layout Tab - Paper Tab - Graphics Tab - Extras Tab - Troubleshooting Tab - Printer Tab - Using a Favorite Setting - Using Help Printing a Document...

  • Page 58: Layout Tab

    Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job. Your printer properties window may differ, depending on your operating system.

  • Page 59: Paper Tab

    Paper Tab Use the following options to set the basic paper handling specifications when you access the printer properties. See “Printing a Document” on page 13 for more information on accessing printer properties. Click the Paper tab to access various paper properties. Copies Copies allows you to choose the number of copies to be printed.

  • Page 60: Graphics Tab

    Graphics Tab Use the following Graphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 13 for more information on accessing printer properties. Click the Graphic tab to display the properties shown below.. Resolution The Resolution options you can select may vary depending on your printer model.

  • Page 61: Extras Tab, Troubleshooting Tab, Printer Tab

    Extras Tab You can select output options for your document. See “Printing a Document” on page 13 for more information about accessing the printer properties. Click the Extras tab to access the following feature: Watermark You can create a background text image to be printed on each page of your document.

  • Page 62: Using A Favorite Setting

    Using a Favorite Setting The Favorites option, which is visible on each properties tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings as needed on each tab. Enter a name for the item in the Favorites input box. Click Save.

  • Page 63: Advanced Printing, Printing Multiple Pages On One Sheet Of Paper (n-up Printing)

    Advanced Printing This chapter explains printing options and advanced printing tasks. • Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.

  • Page 64: Printing Posters, Printing Booklets

    Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access printer properties.

  • Page 65: Printing On Both Sides Of Paper, Fitting Your Document To A Selected Paper Size

    Printing on Both Sides of Paper You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. The options are: • Printer Setting, if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.

  • Page 66: Editing A Watermark, Using Watermarks, Using An Existing Watermark, Deleting A Watermark, Creating A Watermark

    Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.

  • Page 67: Using A Page Overlay, Using Overlays, What Is An Overlay, Creating A New Page Overlay

    Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on Dear ABC any document. Overlays are often used to take the place of preprinted forms and letterhead paper.

  • Page 68: Opening The Troubleshooting Guide, Changing The Status Monitor Program Settings, Using Printer Settings Utility

    Using the Printer Settings Utility, you can configure and check print settings. from the Start menu, select Programs or All Programs → Xerox Phaser 3125 → Printer Settings Utility. Change the settings. To send the changes to the printer, click the Apply button.

  • Page 69: Using Windows, Postscript Driver

    Using Windows PostScript Driver (Phaser 3125/B, 3125/N only) If you want to use the PostScript driver provided with your system CD-ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer.

  • Page 70: Sharing The Printer, Setting Up A Host Computer, Setting Up A Client Computer

    Sharing the Printer Locally You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.

  • Page 71: Installing Printer Driver For Macintosh

    CD-ROM drive. Double-click CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder. Double-click the MAC_Printer folder. For Mac OS 8.6~9.2, double-click the Xerox Phaser 3125_Classic icon. For Mac OS 10.1~10.4, double-click the Xerox Phaser 3125_OSX icon. Click Continue.

  • Page 72: Setting Up The Printer

    XRX000xxxxxxxxx from the printer box, where the xxxxxxxxx varies depending on your machine. Click Add. If Auto Select does not work properly, select Xerox in Printer Model and your printer name in Model Name. Your machine appears on the Printer List and is set as the default printer.

  • Page 73: Changing Printer Settings

    Changing Printer Settings You can use advanced printing features when using your printer. From your Macintosh application, select Print from the File menu. The printer name which appears in the printer properties window may differ depending on the printer in use. Except for the name, the composition of the printer properties window is similar.

  • Page 74: Printing Multiple Pages On One Sheet Of Paper

    Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. From your Macintosh application, select Print from the File menu. Select Layout.

  • Page 75: Oftware Section

    OFTWARE SECTION NDEX advanced printing, use 19 booklet printing 20 document, print Macintosh 28 Windows 13 double-sided printing 21 Extras properties, set 17 favorites settings, use 18 Graphics properties, set 16 help, use 18 install printer driver Macintosh 27 Windows 4 Layout properties, set Macintosh 29 Windows 14...

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    toner save, set 16 uninstall, software Macintosh 27 Windows 11 watermark create 22 delete 22 edit 22 print 22...

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