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Introduction
This section lists possible malfunctions, together with probable causes and corrective actions.
Maintenance procedures are given in
Beckman Coulter Field Service (1-800-742-2345 in the United States; worldwide offices are listed on the
inside back cover of this manual) for assistance.
NOTE
It is your responsibility to decontaminate the instrument, as well as any rotors and/or accessories,
before requesting service by Beckman Coulter Field Service.
User Messages
User messages appear on the display to communicate information about the instrument or to alert
you to abnormal conditions that need attention.
• Help and informational messages caused by incorrect input or certain operating conditions can
be cleared by pressing
• Diagnostic messages that result from abnormal operating conditions or equipment
malfunction require troubleshooting. Refer to
condition and any recommended actions. If a problem persists after you have performed the
recommended action, call Beckman Coulter Field Service (in the United States, call 1-800-742-
2345; outside the U.S., call your local Beckman Coulter office). To help the field service
representative diagnose and correct the problem, gather as much information about the
situation as you can, including:
— the diagnostic number and message,
— the operating situation when the diagnostic condition occurred (such as rotor in use,
speed, or load type), and
— any unusual environmental and/or operating conditions (such as ambient temperature or
voltage fluctuations).
GX-IM-5AB
CHAPTER
5. For any problems not covered here, contact
and following the instructions in the message.
CE
Table 4.1
CHAPTER 4
Troubleshooting
to determine the nature of the
4-1
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