Beckman Coulter Allegra X-12 Series Instructions For Use Manual page 42

Troubleshooting
User Messages
Table 4.1 Diagnostic Message Chart
Diagnostic Number/
Message
P1– System or facility
Power failure power failure
occurred, see manual
L1 through L6–
Latches are not
Door latch, see operating properly
manual
L7–
Door latches do not
Can't open door, see release
manual
C1– Rotor temperature
Rotor temp exceeds exceeds temperature
4C above set setting by more than
4°C but less than 8°C
after equilibration
C2– Rotor temperature
Rotor temp exceeds exceeds temperature
8C above set, call setting by more than
Service 8°C after equilibration
C3 and C5– Refrigeration system
Temp error, call error
Service
T1 and T2– System temperature
Temp, door locks for problem
45 minutes, call
Service
T3– Motor overheated
Temp, door locks for
45 minutes, see
manual
4-2
Problem Result
Run shuts down
Error message
appears; run shuts
down with no brake
Door doesn't open
when DOOR key is
pressed
Run continues; the
message is
informational
Run shuts down
with no brake
Run shuts down
with maximum
brake
Run shuts down
with no brake; door
locks for
45 minutes
Run shuts down
with no brake; door
locks for
45 minutes
Recommended Action
Press CE to clear message. Restart run.
Remaining time shows on display.
Press down on both sides of the door until the
DOOR LED comes on. Press CE to clear
message. If you close the door repeatedly and
the problem continues, call Beckman Coulter
Field Service.
Press down on the door, then press DOOR
again. If door still doesn't open call
Beckman Coulter Field Service. (Procedures
for retrieving your sample are at the end of
this section.) If the door opens but the
message stays on the display, press CE to
clear.
Press CE to clear message.
Call Beckman Coulter Field Service.
Call Beckman Coulter Field Service.
Call Beckman Coulter Field Service.
Wait 45 minutes for motor to cool down, then
restart run. Press CE to clear message. If
problem persists, call Beckman Coulter Field
Service.
GX-IM-5AB