Beckman Coulter Allegra X-12 Series Instructions For Use Manual page 43

Table 4.1 Diagnostic Message Chart (Continued)
Diagnostic Number/
Message
D1 through D9– Drive system problem
Drive error, see
manual
R1 and R2– No magnets identified,
Rotor ID problem, or magnets incorrectly
see manual identified
R3– The entered rotor
Rotor ID mismatch, number is not the
check rotor same as the rotor
identified
R4 and R5– The system cannot
No rotor match, see identify the rotor
manual
S1– There is a problem
System error, call with the system
Service control software,
EPROM, or RAM
S8– There is a problem
System error, door with system control
locks for 45 minutes, software
see manual
H1, H2, H4– Speed control problem
Speed error, call
Service
H3, H5, and H6– Speed control problem
Speed error, door
locks for 45 minutes,
call Service
GX-IM-5AB
Problem Result
Run stops, usually
with no brake
Run shuts down
with maximum
brake
Run shuts down
with maximum
brake
Run shuts down
with maximum
brake
System shuts
down, no brake
Run shuts down
with no brake; door
locks for
45 minutes
Run shuts down
with maximum
brake.
Run shuts down
with no brake; door
locks for
45 minutes
Recommended Action
After run stops press CE to clear message,
then restart run. If problem repeats, call
Beckman Coulter Field Service. Before trying
to open the door, listen carefully and make
sure that no sound is coming from the
chamber (indicating a spinning rotor). Follow
the directions under Retrieving Your Sample
In Case of Power Failure, below.
Check that magnets are in place on rotor
bottom. Press CE to clear message. If problem
repeats, call Beckman Coulter Field Service.
Press CE to clear message. Enter the correct
rotor entry identification.
• Make sure the rotor in use is a compatible
Beckman Coulter rotor (see
Rotors in CHAPTER 1). Check that
magnets are in place on rotor bottom.
Press CE to clear the message.
• Call Beckman Coulter Field Service.
Call Beckman Coulter Field Service.
Wait 45 minutes then press CE to clear
message; restart run. If problem persists, call
Beckman Coulter Field Service.
Call Beckman Coulter Field Service.
Call Beckman Coulter Field Service.
4
Troubleshooting
User Messages
Available
4-3