AJA Ki Pro Ultra Installation & Operation Manual page 65

Ki Pro Ultra v1.2r1
Ki Pro Ultra software update files are "ZIP" files, which you can open with a number of
standard and third-party applications. In some cases, these files may "decompress"
automatically, such as when using Safari and Mac OS X. The firmware image that you'll
install on Ki Pro Ultra is a file with a name like Ki ProUltra_1.0.0.153.bin or similar.
Depending on your PC or Mac operating system settings, the ".bin" extension may not be
visible to you in a file directory.
Uploading and installing the firmware update only requires a PC or Mac that can "see"
the Ki Pro Ultra via its Ethernet connection. To install the firmware:
1. Be sure that you have configured your IP address information so that you can see Ki
Pro Ultra with your web browser.
2. Once you have entered Ki Pro Ultra's IP address, choose the "Update Firmware" page
link on the left side of any Ki Pro Ultra web page.
3. Click the "Browse... " button to select the file you previously downloaded. For
example: Ki ProUltra_1.0.0.153.bin file.
4. When you have selected a valid Ki Pro Ultra .bin image file, click the "Upload" button
in the web browser.
The file you select will upload to Ki Pro Ultra and be tested for validity. Incomplete,
corrupted, or non-Ki Pro Ultra firmware files will be rejected.
5. Agree to the steps and confirmation prompts as they are presented. Wait for the
procedure to complete—it will take only a few minutes.
When done, Ki Pro Ultra will prompt you to restart your machine. After restart, Ki Pro Ultra
will be running the new software. Progress is shown on the front panel.
6. Once these steps are complete, Ki Pro Ultra will be running the firmware you just
uploaded until the next time you upgrade it.
NOTE: You may ensure the new software is running by bringing up the Ki Pro Ultra web page again.
The software version is displayed at the top of all web screens. If for some rare reason it didn't
update, you can then run through the update steps again.
NOTE: On some browsers, the Retry page may appear even though the firmware upgrade was
successful. If this occurs, before clicking on retry, refresh the web page and check the version
number. If the new version number appears at the top of the page, the firmware upgrade was
successful. If the old version appears, click Retry.
If there is a power outage or glitch during the firmware download, Ki Pro Ultra will boot
the older software version and the upgrade process can then be re-started. This happens
because Ki Pro Ultra has been designed with a safety feature where an internal "safe"
copy of the previous software is retained in the event the updating process fails.
Caution! AJA recommends you only update the Ki Pro Ultra when on mains power, or
with a fully charged battery.
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