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3.2.1 System Features
1.8.6 Other Features—Personal Caller Name Announcement
Manager Operation
2.2.1 System Manager Features—Setting Class of Service (COS) Parameters
2.2.2 Message Manager Features—Recording Messages—To record system caller names
3.2.1.11 Class of Service (COS)
Description
Each mailbox is assigned a Class of Service (COS) that determines the set of services that are available to
its subscriber. 514 COS classes are supported by the system.
Mailboxes can be assigned to their own or to the same COS as needed. COS No. 513 and 514 are
assigned by default to the Message Manager and to the System Manager, respectively. No other mailboxes
can be assigned to COS No. 513 and 514.
Conditions
•
The System Administrator (using a PC) and the System Manager (using a telephone) can change COS
assignments.
PC Programming Manual References
20.1.1 UM Configuration—[1-2] Mailbox Settings—Basic Setting—Mailbox Parameters
21 UM Configuration—[2] Class of Service
3.2.1.12 Company Greeting
Description
Is a prerecorded message designed to greet all incoming callers and provide relevant information. A
maximum of 32 Company Greetings can be recorded, and a Company Greeting can be assigned for each
time mode (day, night, lunch, and break) and holiday for each Service Group. The start time of morning
greeting, afternoon greeting, and evening greeting can be set.
Conditions
•
The System Manager can change the Company Greeting setting remotely by simply calling the Unified
Messaging system.
•
The System Administrator can assign specific greetings for holidays.
PC Programming Manual References
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group—Day, Night, Lunch, and Break
Mode - Company Greeting No. (Selection)
10.5 PBX Configuration—[2-5] System—Holiday Table—UM Holiday Table—Company Greeting No.
24.4 UM Configuration—[5-4] System Parameters—Parameters—Daily Hours Setting
Operating Manual References
Subscriber Operation
1.8.4 Sending Messages—Receiving External Delivery Messages
Manager Operation
2.2.1 System Manager Features—Changing the Company Greeting and Incoming Call Service Setting
2.2.2 Message Manager Features—Recording Messages
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Feature Manual
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