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Conditions
•
The Company Greetings will not be played for callers when calls are routed by this feature.
PC Programming Manual References
23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing
3.2.1.9 Caller ID Screening
Description
Allows the Unified Messaging system to announce the name of the caller when transferring a call to an
extension from a preprogrammed caller (e.g., "You have a call from [name of caller]."). Caller names must
be recorded beforehand. Caller names can be recorded by each subscriber (Caller Name Announcement—
Personal) and for the entire system (Caller Name Announcement—System).
PC Programming Manual References
21.1 UM Configuration—[2] Class of Service—Call Transfer—Caller ID Screen
Feature Manual References
3.2.1.10 Caller Name Announcement
Operating Manual References
Manager Operation
2.2.1 System Manager Features—Setting Class of Service (COS) Parameters
3.2.1.10 Caller Name Announcement
Description
Allows you to store telephone numbers and record a caller name for each telephone number. The caller
name is announced when playing a message in their mailbox from one of the preprogrammed callers, when
the system directs a call to the subscriber from one of the preprogrammed callers (Caller ID Screening), and
when the system pages the subscriber by intercom (Intercom Paging).
There are 2 types of Caller Name Announcement.
•
Caller Name Announcement—Personal
Allows subscribers to store a maximum of 30 telephone numbers using a telephone.
•
Caller Name Announcement—System
Allows the System Administrator to store a maximum of 200 telephone numbers using a PC.
Conditions
•
If the same telephone number is programmed for both the system and personal caller name
announcement, the personal caller name will be announced.
PC Programming Manual References
21.1 UM Configuration—[2] Class of Service—Mailbox—Number of CIDs for Caller Name Announcement
(Selection)
24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement
Operating Manual References
Subscriber Operation
3.2.1 System Features
Feature Manual
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