Actions
Step 24
Replace the wireless card.
Did this fix the problem?
Step 25
Replace the controller board. See
page
200.
Did this fix the problem?
Input option hardware errors
3yy error messages
Error code
Description
321.51
Motor 1 (Pick/Lift) motor no first encoder
321.52
Motor 1 (Pick/Lift) motor stop error
321.53
Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
322.54
Motor 2 (Separator/Passthru) motor no first encoder Go to
322.55
Motor 2 (Separator/Passthru) motor stop error
322.56
Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
324.57
Motor 3 motor no first encoder
324.58
Motor 3 motor stop error
324.59
Motor 3 PWM underflow (motor overspeed)
325.60
Hardware error—Board ID unknown
325.61
Hardware error—Option type unknown
325.62
Hardware error—Product ID unknown
325.63
Hardware error—Sensors are not plugged on the
board.
"Controller board removals" on
Diagnostic information
125
Yes
The problem is solved. Go to step 25.
The problem is solved. Contact the next level
Action
Go to
"Option tray pick/lift motor service check" on
page
127.
Go to
"Option tray pick/lift motor service check" on
page
127.
Go to
"Option tray pick/lift motor service check" on
page
127.
"Option tray separator/pass through motor
service check" on page
127.
Go to
"Option tray separator/pass through motor
service check" on page
127.
Go to
"Option tray separator/pass through motor
service check" on page
127.
Go to
"Option tray ACM motor service check" on
page
128.
Go to
"Option tray ACM motor service check" on
page
128.
Go to
"Option tray ACM motor service check" on
page
128.
Go to
"Option tray controller card service check" on
page
128.
Go to
"Option tray controller card service check" on
page
128.
Go to
"Option tray controller card service check" on
page
128.
Go to
"Option tray controller card service check" on
page
128.
4514-6xx
No
of support.