Action
Step 3
a
Install a new cartridge plunger and spring. See
removal" on page
211.
b
Print some pages.
Did this fix the problem?
Step 4
Did a 201.22 error display?
Step 5
Try a different toner cartridge.
Did this fix the problem?
Step 6
Check the connections between the cartridge gearbox and the controller
board.
Is the cable properly connected to the cartridge gearbox and to the
controller board?
Step 7
Reconnect the cable to the cartridge gearbox and to the controller board.
Did this fix the problem?
Step 8
Replace the cartridge gearbox. See
page
191.
Did this fix the problem?
USB print service check
Action
Step 1
Enter Diagnostic mode and perform a print test to make sure the printer
prints correctly. Verify that the indicator light is on, and then print the
menu settings page. Navigate to:
Reports > Menu Settings Page
Are the internal pages printing?
Step 2
Verify if the user's applications are set up correctly.
Are they set up correctly?
"Cartridge plunger
"Cartridge gearbox removal" on
Diagnostic information
121
Yes
No
The problem is solved. Go to step 4.
Go to
"Cartridge
Go to step 5.
gearbox service check"
on page
102.
The problem is solved. Go to step 6.
Go to step 8.
Go to step 7.
The problem is solved. Go to step 8.
The problem is solved. Contact the next level
of support.
Yes
No
Go to step 2.
Go to step 7.
Go to step 4.
Go to step 3.
4514-6xx