Polycom VVX Business Media Phones User Guide
How you receive a PTT broadcast depends on the broadcast priority, whether you are in an active call, and
whether your phone is set up to receive broadcasts during active calls.
When you enable Do Not Disturb on your phone, you receive only Emergency broadcasts. Non-emergency
broadcasts do not display or play on your phone.
Receiving PTT Broadcasts When Not in an Active Call
When you receive a broadcast and you are not in an active call, the broadcast immediately plays, regardless
of the broadcast priority.
When you adjust the volume of a non-emergency broadcast, your phone retains the adjusted volume for all
subsequent non-emergency broadcasts. However, only system administrators can adjust the volume level
of an Emergency broadcast.
Listen to PTT Broadcasts during Active Calls
How you handle a broadcast when you are in an active call depends on the broadcast priority and if your
phone is set up to receive a broadcast when you are in an active call.
The following occurs when you receive a broadcast during an active call:
● When your phone is set up to receive Normal broadcasts during an active call, the broadcast
immediately plays. You hear both the active call and the broadcast.
● When your phone is not set up to receive broadcasts during active calls, the broadcast is displayed
as a Pending broadcast.
● When the broadcast is a Priority or Emergency broadcast, the broadcast plays immediately. You hear
the active call and the broadcast.
To listen a broadcast during a call:
» Do one of the following,
For broadcasts that play automatically during a call, hold the call to hear only the broadcast.
For Pending broadcasts, select Accept or hold the call.
Reply to PTT Broadcasts
When a broadcast ends, the broadcast enters a 10-second waiting period. During this period, the channel
remains open to receive or send additional broadcasts.
To reply to a PTT Broadcast:
1 During the 10-second waiting period, press and hold Talk
2 Begin talking.
The broadcast is sent to all people listening on the channel.
3 When you finish talking, release Talk.
The broadcast enters another waiting period until someone broadcasts again. If no activity occurs
within the waiting period, the channel closes and no more broadcasts can take place.
Polycom, Inc.
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