Table of Contents
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Table of Contents
Related Manuals for Polycom VVX 400
Summary of Contents for Polycom VVX 400
- Page 1 QUICKSTART GUIDE POLYCOM VVX 400/410 VOCUS.COM.AU...
- Page 2 VVX 400/410 | FEATURES Line Keys Soft Keys Speaker Transfer Messages Hold Dialpad...
- Page 3 Message Indicator Line Keys Home/Lines key Navigation keys / Select key Headset key Speakerphone key Mute key Volume keys Microphone QUICKSTART GUIDE | POLYCOM VVX 400/410...
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Page 4: Understanding The Icons
Registered line Phone warning Unregistered line Login credentials invalid Placing a call Shared line Active call using Shared line with a held Polycom HD Voice call Call forwarding is Held call enabled Incoming call You have messages Presence status Active conference... -
Page 5: Basic Phone Features
Select Settings to access phone features and settings to customise your phone. Additional icons may include: Applications Select Applications to access a menu of custom applications. See your administrator for information about any specific applications listed in this menu. QUICKSTART GUIDE | POLYCOM VVX 400/410... -
Page 6: Phone Views
BASIC PHONE FEATURES PHONE VIEWS Your phone has three main views: Home, Calls, and Lines view (the default view). To change views: • For Home view, press • From Home view, press to display either Lines or Call view. Lines View •... -
Page 7: Placing And Receiving Calls
• Place the call by doing one of the following: • From the contact’s information screen—press Info, and press Dial. • Use the up and down arrow key to select the contact, and press Dial. QUICKSTART GUIDE | POLYCOM VVX 400/410... -
Page 8: Answering Calls
ANSWERING CALLS All incoming calls display in an Incoming Call window. To answer the call, do one of the following: • To use the handset, pick up the handset. • To use the speakerphone, press or press Answer. • To use your headset, press RESPONDING TO INCOMING CALLS While your phone rings, you can do the following: •... -
Page 9: Forwarding Incoming Calls To Another Person
When you’re in a call, you can do the following: • Hold the call. • Transfer the call to another person. • Set up a conference call with the person you’re talking with and another person. QUICKSTART GUIDE | POLYCOM VVX 400/410... -
Page 10: Holding Calls
Answering Calls Call colour indicates status: • Dark green—Active call • Bright blue—Incoming call • Dark blue—Held call Use the up and down arrow keys to highlight a call. The soft keys apply to the highlighted call. Holding Calls You can place any active call on hold. A held call displays in Calls and Lines view as follows: To hold a call: •... -
Page 11: Call Waiting
• To send the incoming call to Voicemail/Reception (depending on your setup), press Reject. • If you don’t answer the call within 10 seconds, the Incoming Call window disappears. Press to see active call/s again. QUICKSTART GUIDE | POLYCOM VVX 400/410... -
Page 12: Transferring Calls
TRANSFERRING CALLS When you transfer a call to another person, you have the option to talk to the person before the transfer completes. If your phone supports a blind transfer, you can automatically transfer a call without talking to the other person. The call is automatically transferred after you dial the number you’re transferring the call to. -
Page 13: Setting Up Conference Calls
• From Lines or Calls view, press More and then Confrnc. The active call is held. • Using the Dialer, call the second person. • When the second person answers, press More and then Confrnc to join everyone in a conference. The Active: Conference screen displays. QUICKSTART GUIDE | POLYCOM VVX 400/410... -
Page 14: Listening To Voicemail
VOICEMAIL LISTENING TO VOICEMAIL Your phone may indicate new voicemail messages by the following: • A message in the status bar, as shown next. The message indicates the number of new messages you have. The count is a total of all messages on all lines on the phone. -
Page 15: Viewing Recent Calls
• From the call details screen, shown next, you can: • Press Dial or the right arrow key to call the person. • Press Save to add the person to your Contact Directory. If the person QUICKSTART GUIDE | POLYCOM VVX 400/410... - Page 16 is already in your Contact Directory, but isn’t a Favourite, Add to Favourites displays instead. Press Add to Favourites to automatically make the person a Favourite. • Press Delete to delete the call from the list. • Press Edit to edit the phone number before you dial the person.
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Page 17: Call Forward Options
• Press the Enable soft key. Note: To disable press the Forward soft key again and disable the No Answer option. • You can also use feature codes by dialling *92 to enable this function and *93 to disable. QUICKSTART GUIDE | POLYCOM VVX 400/410... - Page 18 Forward calls, when busy, to another number: • Press the Forward soft key on the bottom of your Home screen. • Press 3 (Busy). • Enter the number you wish to forward all calls to. • Press the Enable soft key. Note: To disable press the Forward soft key again and disable the Busy option.
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Page 19: Adjust The Ringer Volume
ADJUST THE RINGER VOLUME: • Press the + or – Volume buttons while the handset is in its cradle. Adjust the Handset, Speaker or Headset Volume: • During the call press the + or – Volume buttons. QUICKSTART GUIDE | POLYCOM VVX 400/410... - Page 20 VOCUS.COM.AU All contents are copyright © 2015, Vocus Communications, All rights reserved.
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