United States Locations - IBM TotalStorage SAN140M Installation And Service Manual

United States locations

20 SAN140M Installation and Service Manual
• You do not record parts usage.
• Return the lift tool and the 24-inch load plate to the parts center
after you complete the installation or removal of the Director.
In the United States, call UPS Logistics at 800-528-6070 to order the
lift tool and the 24-inch load plate.
NOTE: For the SSR branch and territory, the United States cannot order the
lift tool or 24-inch load plate through the parts order system. UPS Logistics
are used to ship and return the lift tool and 24-inch load plate.
Use the following part numbers when you order:
• Lift tool (PN 09P2481)
• 24-inch load plate (PN 11P4369)
This information is necessary to ensure that the lift tool is delivered
when you need it. Failure to provide this information might delay the
completion of the order request and the shipping request. It might
also result in a time and date to return the tool that is different from
what you need.
• Phone number and customer contact
• Account code: 98577
• Time and date of delivery
• Accurate destination address with zip code
• Time and date of return pickup
You must return the lift tool at the time that was scheduled with UPS
Logistics. If you need to change the scheduled return time or date,
contact UPS Logistics.
You must return the lift tool at the time that was scheduled with UPS
Logistics. If you need to change the scheduled return time or date,
contact UPS Logistics. You are responsible for ensuring that all of the
paperwork and components are packed and restored in the arbocrate
(shipping container) of the lift tool. Ensure that the lift tool is
functioning properly before you release the tool to UPS Logistics for
return. You are accountable for the lift tool until UPS Logistics picks
up the lift tool for return delivery to their parts storage facility.