IBM TotalStorage SAN140M Installation And Service Manual page 168

136 SAN140M Installation and Service Manual
b. If necessary, use the vertical scroll bar to display the information
row for the inactive port.
c. Select (click) the Speed field and configure the port.
d. Click OK or Activate.
Was the maintenance action successful?
NO YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
17
A port is inactive because the port swap configuration is invalid.
Perform a port swap procedure (Element Manager only), ensure the
configuration is valid, and ensure the port address matches the
hardware configuration definition (HCD) of the attached host
(Swapping ports on page 183). Exit MAP.
18
A port card is not recognized by director firmware because the
firmware version is not supported or the port card failed. Advise the
customer of the problem and determine the correct firmware version
to download from the management server or customer-supplied
server.
Download the firmware
Perform the data collection procedure after the download.
Did the firmware download solve the problem?
NO YES
↓
The director appears operational. Exit MAP.
A port card failure is indicated. Go to
19
A port failed a loopback test. Reset the failed port.
a. At the EFCM Basic Edition interface:
1. Select Ports and Reset from the Maintenance menu at any view.
The Reset View displays.
2. If necessary, use the vertical scroll bar to display the
information row for the port.
3. Select (click) the check box in the Reset column.
4. Click OK. The port resets.
(Download and install firmware
step 21.
on page 195).