Operating System Does Not Boot; Troubleshooting Using Online Support Tools; Support Tools Manager; Event Monitoring Service - HP 9000 rp3410 User's & Service Manual

Operating System Does Not Boot

If your operating system will not boot, but you are able to reach the BCH (from either the main disk partition
or CD), use the following offline tools to help solve your problem: (See "Troubleshooting Using Offline Support
Tools" on page 140.)
• Offline Diagnostic Environment (ODE)
• iLO MP

Troubleshooting Using Online Support Tools

The following online support tools are available from the HP-UX environment.

Support Tools Manager

Support Tools Manager (STM) is available in three user interfaces:
• Graphical interface for X-based terminals (XSTM)
• Menu interface for ASCII terminals (MSTM)
• Command line interface for all ASCII terminals (CSTM)
You can use the graphical and menu interfaces intuitively and you can use the command line interface to
drive STM using scripts.
You can use diagnostics to thoroughly test a device and isolate failures down to the suspected self-repair unit.
For complete documentation on how to access and use STM go to:
http://docs.hp.com.
Under the menu go to
Topics

Event Monitoring Service

Event Monitoring Service (EMS) is the framework for monitoring hardware and reporting events. You can use
EMS to eliminate most undetected hardware failures that cause data loss or interruptions of system
operation. You can monitor a hardware device (such as a disk) for the occurrence of any unusual activity
(called an event). When an event occurs, it is reported by a variety of notification methods, such as e-mail.
Event detections are handled automatically with minimal involvement on your part.
The following monitors are available:
• CMC monitor
• UPS monitor
• FC hub monitor
• FC switch monitor
• Peripheral status monitor
• Memory monitor
Chapter 5
and look for
Diagnostics
Troubleshooting Using Online Support Tools
.
Support Tools Manager
Troubleshooting
137