Panasonic KX-TD816G User Manual page 223

4.3 Operator Service Features
Automatic Overflow and Hurry-Up Transfer
When Operator 1 is busy and the outside call reaches the operator 1 directly, the incoming
call can be waited until the waiting queue is over the assigned number.* When the incoming
call is overflow the assigned number,* the last call will be automatically transferred to the
operator 2. (Automatic Overflow)
Operator 1 can refer the waiting queue with LED indication, and transfer the first waiting
call to the pre-assigned extension. (Hurry-Up Transfer)
The Hurry-Up button indicator shows as follows:
— No call in the queue : The indicator light is off.
— More than one call in the queue : The indicator light is steady red.
— Move than assigned number in the queue : The indicator light is flashing red rapidly.
Executing the Hurry-Up Transfer
1
Conditions
• A flexible button can be assigned as the Hurry-Up button.
• The assigned number* should be assigned through System Programming.
Feature References
• Station Programming (Section 2)
Flexible Button Assignment — Hurry-Up Button
(System Programming — [005] (Installation Manual) can be used for this assignment.)
• System Programming — Installation Manual
[120] Operator Queue
While having a conversation;
1. Press the flexible button which is assigned as the Hurry-Up button.
• The first call in the queue will be transferred to the pre-assigned
extension.
A
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DPT Features