FP postbase Operator's Manual page 120

120
PostBase Mailing System
Issue
...
basic settings, maintenance and care
Drawer cannot be
opened
Ink cartridges are not
detected
Print system cleaning
fails to improve the print
quality
Possible cause and remedy
The drawer is locked while the print system is in print
position.
Wait until the print system retreats into idle position
and try again.
Ink cartridges are not fitted correctly.
Remove ink cartridges and insert them once again.
Wrong ink cartridges inserted.
Observe the specifications (see page 141).
Contacts of the print system are soiled.
Use the 'clean and renew' FP cleaning kit for ink-jet
print systems to clean the contacts.
Ink cartridges are defective. Call the Customer
Support.
Ink cartridges heavily soiled or dried up. Repeat
cleaning: Function 'Intensive Cleaning'.
If you cannot solve the problem:
Clean ink cartridges by hand (see chapter 11.4.2).