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Error code
Description
920.30
Option sensor disconnected.
POST Error
920.31
Option hardware error (generic)
POST Error
920.32
MPF paper present sensor not
connected
925.01
Fan has stalled.
Fan Error
925.02
Blower has stalled.
Blower Error
925.03
Fan has stalled.
Fan Error
925.04
Blower has stalled.
Blower Error
925.05
Fan has stalled.
Fan Error
925.06
Blower has stalled.
Blower Error
945.01
Yellow transfer roll has failed.
Transfer Roll
945.02
Cyan transfer roll has failed.
Transfer Roll
945.03
Magenta transfer roll has failed.
Transfer Roll
Action
Use the following list to determine which service
check to use:
• Tray 2—Go to
"242.02—Paper Jam service
check" on page
2-72.
• Tray 3—Go to
"243.02—Paper Jam service
check" on page
2-79.
• Tray 4—Go to
"244.02—Paper Jam service
check" on page
2-85.
• Tray 5—Go to
"245.02—Paper Jam service
check" on page
2-90.
Contact your next level of support.
• POR the printer.
• If the error message persists, go to
MPF paper present sensor not connected
service check" on page
• POR the printer.
• If the error message persists, go to
925.03, 925.05—Fan error service check" on
page
2-117.
• POR the printer.
• If the error message persists, go to
925.04, 925.06—Cartridge cooling fan error
service check" on page
• POR the printer.
• If the error message persists, go to
925.03, 925.05—Fan error service check" on
page
2-117.
• POR the printer.
• If the error message persists, go to
925.04, 925.06—Cartridge cooling fan error
service check" on page
• POR the printer.
• If the error message persists, go to
925.03, 925.05—Fan error service check" on
page
2-117.
• POR the printer.
• If the error message persists, go to
925.04, 925.06—Cartridge cooling fan error
service check" on page
• POR the printer.
• If the error message persists, go to
947.xx—Transfer roll error service check" on
page
2-119.
• POR the printer.
• If the error message persists, go to
947.xx—Transfer roll error service check" on
page
2-119.
• POR the printer.
• If the error message persists, go to
947.xx—Transfer roll error service check" on
page
2-119.
Diagnostic information
5026
Previous
Go Back
"920.32—
2-117.
"925.01,
"925.02,
2-118.
"925.01,
"925.02,
2-118.
"925.01,
"925.02,
2-118.
"945.xx,
"945.xx,
"945.xx,
2-41
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