Paper Jam Service Check - Lexmark C746n Service Manual

Step Questions / actions
Is tray 3 a high-capacity input option (2,000-
2
sheet feeder)?
243.05—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
1. Bring the printer up in Diagnostics Menu
2
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to PRINT TESTS > select a tray
below tray 3 > Single.
Did the page print correctly?
1. Turn the printer off.
3
2. Remove the rear frame cover. See
frame cover removal" on page
3. Remove the right cover. See
cover removal" on page
4. Check the connector at JOPT1 on the
system board for proper connection, the
cable for pinch points, and the cable or
connector for any other damage.
Is the cable damaged?
Replace the HCIT top
plate. See
assembly removal" on
page 4-214.
Go to step 5.
Problem resolved.
Replace the option cable.
"Rear
4-47.
"Right
4-51.
Yes
Replace the complete
tray 3 option.
"Top plate
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostic information
5026
Previous
No
Next
Go Back
No
2-81