Table of Contents
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Error code
Description
920.04
Fuser motor not connected.
POST Error
920.05
Printhead motor not connected.
POST Error
920.06
Input sensor not connected.
POST Error
920.07
Narrow media sensor not connected.
POST Error
920.08
Exit sensor not connected.
POST Error
920.09
Four toner sensors are not connected.
POST Error
920.10
Three toner sensors are not
POST Error
connected.
920.11
Two toner sensors are not connected.
POST Error
920.12
One toner sensor is not connected.
POST Error
920.13
Cartridge motor 1 (top) not connected.
POST Error
920.14
Cartridge motor 2 (middle) is not
POST Error
connected.
920.15
Bad transfer module NVRAM data.
POST Error
Action
• POR the printer.
• If the error message persists, go to
POST (power-on self test) fuser motor not
connected error service check" on
page
2-100.
• POR the printer.
• If the error message persists, go to
POST (power-on self test) printhead motor
not connected error service check" on
page
2-101.
• POR the printer.
• If the error message persists, go to
Input sensor service check" on page
• POR the printer.
• If the error message persists, go to
POST (power-on self test)—Narrow media
sensor error service check" on page
• POR the printer.
• If the error message persists, go to
Exit sensor service check" on page
• POR the printer.
• If the error message persists, go to
POST (power-on self test)—Four toner
sensors not connected error service check"
on page
2-104.
• POR the printer.
• If the error message persists, go to
POST—Three toner sensors not connected
error service check" on page
• POR the printer.
• If the error message persists, go to
POST (power-on self test)—Two toner
sensors not connected error service check"
on page
2-106.
• POR the printer.
• If the error message persists, go to
POST (power-on self test)—One toner
sensor not connected error service check"
on page
2-108.
• POR the printer.
• If the error message persists, go to
POST (power-on self test) cartridge motor 1
not connected error service check" on
page
2-109.
• POR the printer.
• If the error message persists, go to
POST (power-on self test)—Cartridge motor
2 not connected error service check" on
page
2-110.
• POR the printer.
• If the error message persists, go to
920.20—POST (power-on self test)—Bad
transfer module NVRAM data error service
check" on page
2-111.
Diagnostic information
5026
Previous
"920.04—
Next
"920.05—
Go Back
"920.06—
2-101.
"920.07—
2-102.
"920.08—
2-103.
"920.09—
"920.10—
2-105.
"920.11—
"920.12—
"920.13—
"920.14—
"920.15,
2-39
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