Paper Jam Service Check - Lexmark C746n Service Manual

Step Questions / actions
1. Carefully lift the printer off the option, and
4
lay the printer on its back.
2. Check the option connector for damage.
Is the connector damaged?
Is tray 4 a high-capacity input option (2,000-
5
sheet feeder)?
Replace the complete tray 4 option.
6
Does the error clear?
Replace the high-capacity input tray (2,000-
7
sheet feeder)?
244.10—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to PRINT TESTS > select a tray
below tray 4 > Single.
Did the page feed correctly?
244.17—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
Yes
Replace the option cable.
See
"Option cable
removal" on page 4-143.
Go to step 7.
Problem resolved.
Problem resolved.
Yes
Problem resolved
Yes
Go to step 4.
5026
No
Go to step 5.
Go to step 6.
Replace the system board.
See
"System board
removal" on page 4-163.
Replace the system board.
See
"System board
removal" on page 4-163.
No
Replace the complete
tray 4 option.
No
Go to step 2.
Diagnostic information
2-87
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