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NEC Express5800/100 Series
N8142-36F
EcoPowerGateway
User's Guide
1st Edition
7-2010
ONL-520_005_02-COMMON-100-00-1007

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Troubleshooting

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   Summary of Contents for NEC EcoPowerGateway N8142-36F

  • Page 1

    NEC Express5800/100 Series N8142-36F EcoPowerGateway User's Guide 1st Edition 7-2010 ONL-520_005_02-COMMON-100-00-1007...

  • Page 2

    The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.

  • Page 3

    Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the EcoPowerGateway. The EcoPowerGateway contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.

  • Page 5

    Symbols Used in This User's Guide and Warning Labels Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause fumes or fire. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion.

  • Page 7

    NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 9

    User's Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).

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  • Page 11: Preface

    PREFACE Thank you very much for purchasing our N8142-36F EcoPowerGateway. The N8142-36F EcoPowerGateway can supply DC power of up to 1700 watts with 4 ports. Consolidating power supplies to servers in rack realizes the system configuration of higher density. In addition, optional power units can be additionally installed to meet with your power requirements (up to four power units including standard power units).

  • Page 12: About This User's Guide

    ABOUT THIS USER'S GUIDE This User's Guide is a guide for proper setup and use of the EcoPowerGateway. This User's Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup or operation of the EcoPowerGateway. Keep this manual for future use.

  • Page 13: In The Package

    Text Conventions The following conventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. IMPORTANT: Items that are mandatory or require attention when using the EcoPowerGateway Helpful and convenient piece of information NOTE: IN THE PACKAGE The carton contains various accessories, as well as the EcoPowerGateway itself.

  • Page 14: Table Of Contents

    CONTENTS Preface ..............................i About This User's Guide........................ii In the Package..........................iii Chapter 1 Notes on Using Your EcoPowerGateway........... 1-1 Warning Labels ..........................1-2 Safety Notes..........................1-3 General ............................ 1-4 Power Supply and Power Cord Use..................1-8 Rack............................1-11 Installation, Relocation, and Storage ..................1-14 During Operation........................

  • Page 15

    Chapter 5 Maintenance....................5-1 Making Backup Copies ........................5-1 Maintenance Tools........................5-2 Function of Maintenance Tools ....................5-2 Cleaning............................5-4 Cleaning the EcoPowerGateway ....................5-4 Relocating/Storing The EcoPowerGateway..................5-5 Chapter 6 Troubleshooting ................... 6-1 System Viewers ..........................6-2 STATUS Lamp..........................6-3 Error Messages ..........................6-4 POST Error Messages ......................6-4 Error Messages on Virtual LCD ....................6-8 Solving Problems........................6-17 EcoPowerGateway .........................6-17...

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  • Page 17: Chapter 1 Notes On Using Your Ecopowergateway

    Chapter 1 Notes on Using Your EcoPowerGateway This chapter includes information necessary for proper and safe operation of the EcoPowerGateway.

  • Page 18: Warning Labels

    1-2 Notes on Using Your EcoPowerGateway WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your EcoPowerGateway to inform the user that a hazardous situation may arise when operating the EcoPowerGateway. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your service representative.

  • Page 19: Safety Notes

    Notes on Using Your EcoPowerGateway 1-3 SAFETY NOTES This section provides notes on using the EcoPowerGateway safely. Read this section carefully to ensure proper and safe use of the EcoPowerGateway. For symbols, see "SAFETY INDICATIONS" provided earlier. The EcoPowerGateway contains power supply units. Pay attention to electric hazard. In addition, pay attention to personal injury when installing/removing the EcoPowerGateway in/from the rack assembly.

  • Page 20: General

    NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the EcoPowerGateway has been used in the above conditions.

  • Page 21

    Notes on Using Your EcoPowerGateway 1-5...

  • Page 22

    Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an unauthorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.

  • Page 23

    Notes on Using Your EcoPowerGateway 1-7...

  • Page 24: Power Supply And Power Cord Use

    1-8 Notes on Using Your EcoPowerGateway Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. Do not connect the ground wire to a gas pipe.

  • Page 25

    Notes on Using Your EcoPowerGateway 1-9 CAUTION Plug in to a proper power source. Use a proper wall outlet of the specified voltage equipped with the ground line. Use of an improper power source may cause a fire or a power leak. Do not install the EcoPowerGateway where you need an extension cord.

  • Page 26

    1-10 Notes on Using Your EcoPowerGateway...

  • Page 27: Rack

    Notes on Using Your EcoPowerGateway 1-11 Rack WARNING Do not use the EcoPowerGateway in any unapproved place. Install the EcoPowerGateway on a standard EIA 19-inch rack assembly. Do not install the rack containing the EcoPowerGateway in a place inappropriate to the rack installation environment. Failure to follow these instructions may cause some bad influences to be imposed on the EcoPowerGateway and other devices installed on the rack and also a fire or personal injury due to falling of the rack may occur.

  • Page 28

    1-12 Notes on Using Your EcoPowerGateway CAUTION Do not provide the wiring to exceed the rating of the power supply. To prevent burns, fires, and device damages, the power supplied to the power supply in the rack shall not exceed the rating load of the power branch circuit.

  • Page 29

    Notes on Using Your EcoPowerGateway 1-13...

  • Page 30: Installation, Relocation, And Storage

    1-14 Notes on Using Your EcoPowerGateway Installation, Relocation, and Storage WARNING Do not install the EcoPowerGateway in any place other than specified. Do not install the EcoPowerGateway in the following places or any place other than specified in this User's Guide. Failure to follow this instruction may cause a fire.

  • Page 31

    Notes on Using Your EcoPowerGateway 1-15 CAUTION Do not leave the EcoPowerGateway being pulled out from the rack. Working with the EcoPowerGateway being pulled out from the rack may cause personal injury if the EcoPowerGateway drops.

  • Page 32: During Operation

    1-16 Notes on Using Your EcoPowerGateway During Operation CAUTION Do not pull out or remove the EcoPowerGateway from the rack unnecessarily. Do not pull out or remove the EcoPowerGateway from the rack unnecessarily. Pulling out or removing the EcoPowerGateway from the rack may cause not only the EcoPowerGateway to operate incorrectly but also the EcoPowerGateway to fall on people to make them injured.

  • Page 33: For Proper Operation

    Notes on Using Your EcoPowerGateway 1-17 FOR PROPER OPERATION Observe the following notes for successful operation of the EcoPowerGateway. Use of the EcoPowerGateway ignoring the notes will cause malfunctions or failures of the EcoPowerGateway. EcoPowerGateway Mount the EcoPowerGateway on a rack which can accept the EcoPowerGateway. The socket-outlet shall be installed near the EcoPowerGateway and shall be easily accessible.

  • Page 34

    EcoPowerGateway as well as malfunctions of the EcoPowerGateway. It is recommended to use options provided by NEC. Some devices of other vendors are designed to be available for the EcoPowerGateway. If such an option causes the EcoPowerGateway to be defected or damaged, you will be charged for the repair even in the warranty period.

  • Page 35: Transfer To Third Party

    The EcoPowerGateway contains some components that are only good for a limited period of time and require replacement. For stable operation of the EcoPowerGateway, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.

  • Page 36: User Support

    1-20 Notes on Using Your EcoPowerGateway USER SUPPORT Before asking for repair, do the following when the EcoPowerGateway appears to fail: Check if the power cable and the cable to be connected with other devices are properly connected. See Chapter 6 to find if your problem fits the description. If it does, take the recommended measure for it.

  • Page 37

    Notes on Using Your EcoPowerGateway 1-21 Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...

  • Page 38

    1-22 Notes on Using Your EcoPowerGateway (This page is intentionally left blank.)

  • Page 39: Chapter 2 General Description

    Chapter 2 General Description This chapter provides information that you should be familiar with before using the EcoPowerGateway. It includes names and features of the components and features of the EcoPowerGateway.

  • Page 40: Names And Features Of Components

    2-2 General Description NAMES AND FEATURES OF COMPONENTS This section describes the names and features of the components in the device. Front View N code Serial No. Product name Barcode POWER lamp (green) Lights green when power is turned on. POWER switch Press this switch to power on or off the EcoPowerGateway.

  • Page 41: General Description

    General Description 2-3 UID (Unit ID) switch Press this switch to turn on or off the UID (Unit ID) lamp. (The same lamp is located on the rear side. You can use either one.) STATUS lamp (green/amber) This lamp indicates the current status of EcoPowerGateway. See "Lamp Indications" for details.

  • Page 42: Rear View

    2-4 General Description Rear View Slot for power supply unit Install the power supply unit that supplies DC power to the Module Enclosure. The last digit indicates installation order. Slots 1 and 2 contain factory-installed power units. Slots 3 and 4 are equipped with blank covers. Install the separately priced N8181-76F power units into these slots to make the maximum configuration with four power supply units.

  • Page 43

    General Description 2-5 UID (Unit ID) lamp (blue) This lamp lights when the UID switch is pressed. When the EcoPowerGateway receives a software command, this lamp blinks. (The same lamp is located on the front side. They work together.) UID (Unit ID) switch Press this switch to turn on or off the UID (Unit ID) lamp.

  • Page 44

    2-6 General Description Number of Required Power Units The number of power units to be installed depends on the total power consumption for the devices connected to each DC output port. See the table below. IMPORTANT: Install the power units of same model. If the power units of different model are installed, the system will fail to operate correctly.

  • Page 45: Lamp Indications

    The UID lamp goes on when the UID switch is pressed, and it blinks when the command is received from the management software such as NEC ESMPRO Manager.

  • Page 46

    LCD while the STATUS lamp is blinking amber. You can access the virtual LCD through the Web browser of NEC EXPRESSSCOPE Engine 2 (BMC) or NEC ESMPRO Manager. See Chapter 6 for indications on virtual LCD, their meanings, and actions to be taken.

  • Page 47

    General Description 2-9 Lamps on Rear Side AC POWER lamp UID (Unit ID) lamp DC output lamp 4 DC output lamp 2 DC output lamp 1 DC output lamp 3 100/10 lamp LINK/ACT lamp AC POWER Lamp The AC POWER lamp is located on the power unit at the rear side of the EcoPowerGateway. The lamp starts blinking in green when the power cord is connected to the AC inlet and the power is supplied to the power unit.

  • Page 48

    The UID lamp goes on when the UID switch is pressed, and it blinks when the command is received from the management software such as NEC ESMPRO Manager. LINK/ACT Lamp ( The LINK/ACT lamp indicates the status of the management LAN port of the EcoPowerGateway (LINK).

  • Page 49: Using Your Ecopowergateway

    General Description 2-11 USING YOUR EcoPowerGateway This section describes the basic operation of the EcoPowerGateway. Power-on of EcoPowerGateway Press the POWER switch on the front side of the EcoPowerGateway and make sure that the POWER lamp goes on green. POWER switch POWER lamp IMPORTANT: The power of the EcoPowerGateway must be turned on after 30...

  • Page 50: Dc Output On/off

    2-12 General Description DC Output ON/OFF Take the following procedure to output 12VDC power to the server unit or Module Enclosure containing the modular servers, connected with the EcoPowerGateway. Prepare the separately priced K410-213 DC cable. IMPORTANT: Do not use any other cable than K410-213(xx). xx denotes the cable length and branched or not.

  • Page 51

    General Description 2-13 Connect the EcoPowerGateway with the server unit or Module Enclosure. The cable connectors have locking mechanism. Make sure that the cable connector is surely locked. Module enclosure EcoPowerGateway K410-213 DC cable Insert the connector to the end until it clicks. To disconnect the connector, push both sides of the connector with your fingers...

  • Page 52

    2-14 General Description IMPORTANT: Never attempt to connect/disconnect the DC cable while the DC power is being output. The DC cable and output port connectors on Module Enclosure and EcoPowerGateway do not support hot-swap mode. To turn off the DC power output, shutdown all the server units connected with the EcoPowerGateway and blade servers in enclosure, then press the DC output switch.

  • Page 53: Starting Maintenance Mode

    General Description 2-15 Starting Maintenance Mode The maintenance card installed in the EcoPowerGateway monitors the system status (e.g., thermal sensor and load to power units). Start the maintenance mode only when you need to update the firmware of maintenance card, change configuration information of the server, or provide settings for the management LAN.

  • Page 54

    2-16 General Description Press the Maintenance switch on the front side to start the maintenance mode. The maintenance mode should be turned off in usual operation. To prevent an incorrect operation, use the thin rod such as a pin to press the switch. Maintenance lamp Maintenance switch When pressed the...

  • Page 55: Power-off Of Ecopowergateway

    General Description 2-17 Power-off of EcoPowerGateway Take the following steps to power off the EcoPowerGateway. Shutdown all of the server units connected or modular servers in Module Enclosure. Press every DC output switch to turn off the DC output. (Make sure that all of the DC output lamps are unlit.) Remove all the DC cables from the EcoPowerGateway.

  • Page 56

    2-18 General Description (This page is intentionally left blank.)

  • Page 57

    Chapter 3 Setting Up Your EcoPowerGateway This chapter describes installation and connection of the EcoPowerGateway. Installation To use the EcoPowerGateway, install it on a rack assembly conforming to EIA standard. Installing Rack Refer to the manual attached to the rack or contact your service representative for the installation of the EcoPowerGateway on the rack.

  • Page 58: Chapter 3 Setting Up Your Ecopowergateway

    3-2 Setting Up Your EcoPowerGateway IMPORTANT: Rack Mount Instructions Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

  • Page 59

    Setting Up Your EcoPowerGateway 3-3 Do not install the rack in the places listed below. Installing the rack or mounting the EcoPowerGateway on the rack in such a place may cause some malfunction to occur. Narrow space from which devices cannot be pulled out from the rack completely Place that cannot bear the total weights of the rack and devices mounted on the rack Place where stabilizers cannot be installed or where the rack can be installed only after the practice of proper earthquake-resistant construction...

  • Page 60

    This subsection provides the instructions for installing the EcoPowerGateway into a rack cabinet. (This subsection also describes the removal procedures.) If you are going to use the non-NEC rack, make sure that the rack is compliant to EIA standard and it can accept the EcoPowerGateway. Contact your service representative for applicable rack.

  • Page 61: Installation

    This EcoPowerGateway can be installed in either the NEC rack or a third vendor's rack. If you are going to use the non-NEC rack, make sure that the rack is compliant to EIA standard and it can accept the EcoPowerGateway. Contact your service representative for applicable rack.

  • Page 62

    3-6 Setting Up Your EcoPowerGateway Installing the outer rail Insert the square projection of the outer rail into the angle hole on the 19-inch rack until it is locked with clicking sound. The figure below shows the right side (front) of the rack. Install the rail assemblies to the right side (rear), and left side (front and rear) of the rack in the same procedure.

  • Page 63

    Setting Up Your EcoPowerGateway 3-7 Installing the EcoPowerGateway CAUTION Observe the following instructions to use the EcoPowerGateway safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-4 to 1-16 for details. Do not pinch your finger with mechanical components. ■...

  • Page 64

    3-8 Setting Up Your EcoPowerGateway I MPORTANT:  Be very careful not to get your finger caught in the rails. Insert both sides of inner rails straight into the rack. Hold the handles on both sides of the EcoPowerGateway, and install the EcoPowerGateway carefully while making sure the installation position.

  • Page 65

    Setting Up Your EcoPowerGateway 3-9 Removing the EcoPowerGateway Remove the EcoPowerGateway from the rack in the following procedure. CAUTION Observe the following instructions to use the EcoPowerGateway safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.

  • Page 66

    3-10 Setting Up Your EcoPowerGateway NOTE: Push the two unlock buttons on left and right side of the EcoPowerGateway at the same time. Left side Right side Firmly hold the EcoPowerGateway, and take it out from the rack. IMPORTANT: Pull out the EcoPowerGateway slowly holding the bottom of the EcoPowerGateway.

  • Page 67: Making Connections

    Setting Up Your EcoPowerGateway 3-11 Making Connections Connect the power supply unit, DC cable, and LAN cable to the EcoPowerGateway. Two slots for installing additional power unit are located on the rear side of the EcoPowerGateway. At the rear side, connector for outputting 12 VDC power from the EcoPowerGateway, and LAN ports for communicating with management PC are located.

  • Page 68

    3-12 Setting Up Your EcoPowerGateway Front Side The port on the front side is for maintenance or management port. The peripherals shown in the figure are connected when Maintenance switch is turned on. Serial interface device Display unit USB device (e.g., keyboard)

  • Page 69

     I MPORTANT: To connect a peripheral or interface cable provided by a vendor other than NEC (or third party) to the EcoPowerGateway, make sure that the device is available for the EcoPowerGateway. Some third party devices are not available for the EcoPowerGateway.

  • Page 70

    3-14 Setting Up Your EcoPowerGateway Route the cables (LAN cable and power cable) so that they do not block the ventilation hole of cooling fan.  I MPORTANT: The cooling fans are located in the power unit. If the rear side of the power unit is blocked, the cooling effect of the maintenance card or the electric component becomes insufficient.

  • Page 71: Chapter 4 Configuring Your Ecopowergateway

    Chapter 4 Configuring Your EcoPowerGateway This chapter describes Basic Input Output System (BIOS) configuration. When you install the EcoPowerGateway for the first time or configure the management LAN, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic configuration for the maintenance card of EcoPowerGateway.

  • Page 72: Starting Setup Utility

    Powering on the Maintenance card starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a while, the following message appears at bottom left on the screen. The message depends on the status of your Maintenance card.

  • Page 73: Description On On-screen Items And Key Usage

    Configuring Your EcoPowerGateway 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Indicates there are submenus. Online help window...

  • Page 74: Configuration Examples

    To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To use the remote wakeup feature of Maintenance Card Via Modem: Select [Advanced] –...

  • Page 75

    Configuring Your EcoPowerGateway 4-5 Memory To check the installed memory (DIMM) status Select [Advanced] - [Memory Configuration] - [DIMM# Status] and check the status indications. To clear the memory (DIMM) error information Select [Advanced] - [Memory Configuration] - [Memory Retest] - [Yes] and reboot the system.

  • Page 76

    4-6 Configuring Your EcoPowerGateway External Devices To set up external devices Select [Advanced] - [Peripheral Configuration] and set up each device. Internal Devices To clear the hardware configuration data (after installing/removing internal devices) Select [Advanced] - [Reset Configuration Data] - [Yes] and reboot the system. Saving the Configuration Data To save the BIOS configuration data Select [Exit] - [Exit Saving Changes] or [Save Changes].

  • Page 77: Menu And Parameter Descriptions

    Configuring Your EcoPowerGateway 4-7 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.

  • Page 78

    4-8 Configuring Your EcoPowerGateway Main Option Parameter Description Your Setting System Time HH:MM:SS Set the time. System Date MM/DD/YYYY Set the date. Hard Disk Pre- Disabled When accessing the SATA hard disk Delay drive for the first time during POST, the 3 seconds system waits for the specified time until [6 seconds]...

  • Page 79

    Configuring Your EcoPowerGateway 4-9 Processor Settings Option Parameter Description Your Setting Processor – Indicates the clock speed of the processor. Speed Setting Processor – Indicates the ID of processor. (View only) CPUID Processor – Indicates the L2 cache of processor. (View L2 Cache only) With this feature, a single physical processor...

  • Page 80

    Enabled Screen If this item is set to "Disabled", the NEC logo appears during POST. (Pressing Esc in the status causes the screen display to be switched to the POST running screen.

  • Page 81: Memory Configuration

    Configuring Your EcoPowerGateway 4-11 Memory Configuration Option Parameter Description Your Setting Installed – Indicates the capacity of mounted memory. memory (View only) Available – Indicates the capacity of memory available in under 4GB the area smaller than 4GB. (View only) DIMM1 Normal Indicates the current memory status.

  • Page 82

    4-12 Configuring Your EcoPowerGateway PCI Configuration Option Parameter Description Your Setting Onboard NIC ]: Factory-set Onboard NIC IMPORTANT: Always use the "Onboard NIC" submenu with the factory-set value. Option Parameter Description Your Setting LAN Controller 1 [Disabled] Specify whether the LAN controller 1 is enabled or disabled.

  • Page 83

    Configuring Your EcoPowerGateway 4-13 Peripheral Configuration IMPORTANT: Make sure to avoid any conflict in the interrupt requests or the base I/O addresses. If an assigned value is already used by another resource, it appears in yellow. Any yellow value must be re- assigned.

  • Page 84

    4-14 Configuring Your EcoPowerGateway Advanced Chipset Control Option Parameter Description Your Setting Multimedia Timer [Enabled] Specify whether the timer supporting a multimedia is enabled or disabled. Disabled Wake On Enabled Specify whether the remote power-on LAN/PME feature through the device connected [Disabled] to the standard network card is enabled or disabled.

  • Page 85

    Configuring Your EcoPowerGateway 4-15 Security Select "Set Supervisor Password" or "Set User Password" and press Enter to display the pop-up screen. Note that User password setup is not available before Supervisor password setup. Set a password on the pop-up screen. Enter a password of up to eight alphanumeric characters and symbols from the keyboard.

  • Page 86

    4-16 Configuring Your EcoPowerGateway Option Parameter Description Your Setting Disable USB Ports [Disabled] Specify whether the USB port is enabled or disabled. Front Internal Front Internal ]: Factory-set *1 One of the following messages appears when you press Enter. In case of no password setting In case of any password stored Set Supervisor Password Set Supervisor Password...

  • Page 87

    10 minutes booting. 15 minutes Set this item to "Disabled" because the 20 minutes EcoPowerGateway does not support the 25 minutes NEC ESMPRO Agent. 30 minutes 35 minutes 40 minutes 45 minutes 50 minutes 55 minutes 60 minutes...

  • Page 88

    4-18 Configuring Your EcoPowerGateway Option Parameter Description Your Setting Thermal Sensor Disabled Specify whether the temperature sensor [Enabled] monitoring feature is enabled or disabled. If a thermal error is detected with this item being set to "Enabled", the system stops at the end of POST.

  • Page 89

    Configuring Your EcoPowerGateway 4-19 System Management Option Parameter Description Your Setting BIOS Revision – Indicates the version of BIOS. (View only) Board Part Number – Indicates the part number of the mother board. (View only) Board Serial Number – Indicates the serial number of the mother board.

  • Page 90

    4-20 Configuring Your EcoPowerGateway Console Redirection Option Parameter Description Your Setting BIOS Redirection Disabled Specify the serial port to which a Port hardware console is connected. [Enabled] Baud Rate 9600 Specify the baud rate for the interface with hardware consoles. [19.2K] 38.4K 57.6K...

  • Page 91

    Configuring Your EcoPowerGateway 4-21 BMC Configuration Option Parameter Description Your Setting Alert Test Common LAN1 Configuration Press Enter and select "Yes" to reset Clear BMC [Enter] Configuration the BMC, and then initialize the BMC configuration. Reset BMC [Enter] Press Enter and select "Yes" to reset the BMC, and then reset the system.

  • Page 92

    4-22 Configuring Your EcoPowerGateway Alert Test Option Parameter Description Your Setting Primary [Enter] (*1) Press Enter and select "Yes" to send test alert to the primary destination. Alert Status Indicates the alert sending status (view only). Press Enter and select "Yes" to send Secondary [Enter] (*1) test alert to the secondary destination.

  • Page 93

    Enter the comment. Comment 2 Enter the comment. Computer Name Specify the name of server to be managed by NEC ESMPRO Manager. Each server name must be unique. Authentication Key Specify the authentication key for connection between NEC ESMPRO Manager and BMC. The authentication key is required when using the management LAN.

  • Page 94

    4-24 Configuring Your EcoPowerGateway *1 When changing community name, configure the destination PC so that it can accept the community name. *2 The alert level is as shown below. Alert level Severity of event Unrecoverable Unrecoverable, Error Unrecoverable, Error, Warning Unrecoverable, Error, Warning, Recovered Unrecoverable, Error, Warning, Recovered, Information Unrecoverable, Error, Warning, Recovered, Information, Monitor...

  • Page 95

    Enabled Alert IP [000.000.000.000] Specify an IP address of the primary (Primary) destination of the managed server. Use the IP address of NEC ESMPRO Manager server for the primary destination. Alert [Disabled] Enables or disables an alert to be sent (Secondary) to the secondary destination.

  • Page 96

    4-26 Configuring Your EcoPowerGateway Option Parameter Description Your Setting Alert (Tertiary) [Disabled] Enables or disables an alert to be sent to the tertiary destination. Enabled Alert IP [000.000.000.000] Specify an IP address of the tertiary (Tertiary) destination. Alert Retry [0] - 7 Specify the number of retries to send Count an alert.

  • Page 97

    Configuring Your EcoPowerGateway 4-27 Event Log Configuration Option Parameter Description Your Setting System Event Logs Auto Clear Event Disabled If set to "Enabled", logs are Logs automatically cleared when the error [Enabled] log area is fulfilled. Clear All Event Press Enter to clear the system event [Enter] * Logs log.

  • Page 98

    4-28 Configuring Your EcoPowerGateway Boot If you move the cursor to the position of "Boot", the Boot menu appears, which is used to set the boot priority. When BIOS detects a bootable device, it displays the information on the device in the relevant indication.

  • Page 99

    Configuring Your EcoPowerGateway 4-29 Exit The options on the menu are described below. Exit Saving Changes Select this item to exit from SETUP after saving the newly selected information in CMOS (non- volatile memory). The selection of "Exit Saving Changes" causes the confirmation screen to appear. If you select "Yes", SETUP is terminated with the newly selected information saved in CMOS (non- volatile memory).

  • Page 100

    4-30 Configuring Your EcoPowerGateway Save Changes Select this item to save the newly selected information to CMOS (non-volatile memory) without the termination of SETUP. Selecting "Save Changes" causes the confirmation screen to appear. Select "Yes" to save the newly selected information to CMOS (non-volatile memory)

  • Page 101: Chapter 5 Maintenance

    Chapter 5 Maintenance This chapter describes the daily maintenance of the EcoPowerGateway and precautions when relocating or storing the EcoPowerGateway. MAKING BACKUP COPIES When you have changed the BIOS configuration, select "System Information Management" and then "Save" of the Off-line Maintenance Utility to make a backup copy of the system information.

  • Page 102: Maintenance Tools

    5-2 Maintenance MAINTENANCE TOOLS The NEC EXPRESSBUILDER DVD provided with the Module Enclosure or server unit contains maintenance tools. Function of Maintenance Tools The following functions can be executed in the Maintenance Tools. Maintenance Utility The Off-line Maintenance Utility is started in Maintenance Utility. The Off-line Maintenance Utility is an OS-independent maintenance program.

  • Page 103

    This menu allows you to update the software module such as BIOS and firmware of the Maintenance card by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After restarting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.

  • Page 104: Cleaning

    5-4 Maintenance CLEANING Clean the EcoPowerGateway on a regular basis to keep it in a good shape. WARNING Observe the following instructions to use the equipment safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 4 to 1-16 for details.

  • Page 105: Relocating/storing The Ecopowergateway

    Maintenance 5-5 RELOCATING/STORING THE EcoPowerGateway Follow the procedure below to relocate or store the EcoPowerGateway: WARNING Observe the following instructions to use the EcoPowerGateway safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-4 to 1-16 for details. Do not disassemble, repair, or alter the EcoPowerGateway.

  • Page 106

    5-6 Maintenance Turn off the DC output switch on the rear of EcoPowerGateway (DC output lamp off). Disconnect the DC cable from the rear of EcoPowerGateway. Remove the LAN cables from the management LAN port on the rear of the EcoPowerGateway.

  • Page 107: Chapter 6 Troubleshooting

    Refer to the online document stored in NEC EXPRESSBUILDER DVD for details of NEC ESMPRO Manager. You can find the information in System Management and Monitoring Utility category. The factory-installed EXPRESSSCOPE Engine 2 allows you to monitor or manage the main unit remotely via LAN/WAN.

  • Page 108: System Viewers

    Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, [Information of server state/constitution] of NEC ESMPRO Manager, or AlertViewer of NEC ESMPRO Manager.

  • Page 109: Status Lamp

    Troubleshooting 6-3 STATUS LAMP Before turning on or off the power of the EcoPowerGateway, check the STATUS lamps at the front side of EcoPowerGateway or STATUS lamp and DC output lamp on the power unit installed in the rear of the EcoPowerGateway. See "Indications of STATUS lamp, their meanings and actions against the indications"...

  • Page 110: Error Messages

    * Press Ctrl + Alt + Del. * Issue a command from Web browser of 0231 Shadow RAM Failed EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager. 2. Take one of the following measures to power off the maintenance card and then on.

  • Page 111: Troubleshooting

    * Press the Maintenance switch to power off the maintenance card, then press it again to power on. * Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager. 2. If the same error persists, contact your service representative.

  • Page 112

    * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager. 5. Take one of the following measures to power off the maintenance card and then on.

  • Page 113

    * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager. 2. Take one of the following measures to power off the maintenance card and then on.

  • Page 114: Error Messages On Virtual Lcd

    You can view the indication on virtual LCD through the Web browser of EXPRESSSCOPE Engine 2 (BMC) or the viewer of NEC ESMPRO Manager Ver. 5. If POST detects an error after powering on the Maintenance Card, it displays POST error code on Virtual LCD upon completion of POST.

  • Page 115

    Troubleshooting 6-9 POST Progress Codes POST progress code Description Initializing and checking memory Zero Clear of memory Address line test of memory Data line test of memory Initializing processor Setting cache for processor Shadowing system BIOS Initializing application processor Initializing SMl Initializing PCI device (Resource assignment) Initializing USB Initializing video controller...

  • Page 116

    * Press Ctrl + Alt + Del. PCI Bus SERR 07 A system error was detected on LAN1 device. * Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC PCI Bus SERR 09 A system error was ESMPRO Manager. detected on LAN2 device.

  • Page 117

    * Press Ctrl + Alt + Del. interrupt. * Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager. 2. Take one of the following measures to power off the maintenance card and then on.

  • Page 118

    BB Temp1 Alm 02 A low temperature alarm * Issue a command from Web browser of is detected in base board. EXPRESSSCOPE Engine 2 or NEC BB Temp1 Alm 09 A high temperature alarm ESMPRO Manager. is detected in base board.

  • Page 119

    BB 0.9v Alm 02 0.9V voltage alarm (lower * Issue a command from Web browser of limit) occurred. EXPRESSSCOPE Engine 2 or NEC BB 0.9v Alm 09 0.9V voltage alarm (upper ESMPRO Manager. limit) occurred. 2. If the same error persists, contact your BB 1.5v Alm 02...

  • Page 120

    * Press Ctrl + Alt + Del. BB Temp2 Alm 07 A high temperature * Issue a command from Web browser of warning was detected on EXPRESSSCOPE Engine 2 or NEC base board. ESMPRO Manager. BB Temp1 Alm 00 A low temperature 5.

  • Page 121

    * Issue a command from Web browser of BB 0.9v Alm 00 0.9V voltage warning EXPRESSSCOPE Engine 2 or NEC (lower limit) was detected. ESMPRO Manager. BB 0.9v Alm 07 0.9V voltage warning 2. If the same error persists, contact your (upper limit) was service representative.

  • Page 122

    1.05V voltage warning to power on. (upper limit) was detected on processor. * Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC Proc Core Alm 00 A core voltage warning ESMPRO Manager. (lower limit) was detected on processor.

  • Page 123: Solving Problems

    Troubleshooting 6-17 SOLVING PROBLEMS When the system fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the system still fails to operate successfully after solving your problem, check the STATUS lamps at the front side of EcoPowerGateway or STATUS and DC output lamps on the power unit installed in the rear of the EcoPowerGateway.

  • Page 124: Collecting Fault Information

    MAINTENANCE TOOLS The maintenance tools can prevent system failure from occurring or recover the failure in early stage by linking with the monitoring feature of NEC ESMPRO Manager coming with the server unit or enclosure unit. Refer to the online document stored in NEC EXPRESSBUILDER DVD for details of NEC ESMPRO Manager.

  • Page 125: Chapter 7 Installing Options

    Be sure to use only optional devices and cables authorized by NEC. Repair of the device due to malfunctions, failures, or damage resulted from installing such devices or cables will be charged.

  • Page 126: Safety Notes

    7-2 Installing Options SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the EcoPowerGateway safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-4 to 1-16 for details.

  • Page 127: Anti-static Measures

    Installing Options 7-3 ANTI-STATIC MEASURES The optional device contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.

  • Page 128: Preparation For Installation/removal

    7-4 Installing Options PREPARATION FOR INSTALLATION/REMOVAL To install or remove an optional device, you need not to remove the EcoPowerGateway from the rack. However, if you need to remove the EcoPowerGateway from the rack, be sure to perform it with two or more persons. CAUTION Observe the following instructions to use the EcoPowerGateway safely.

  • Page 129: Confirmation After Installation/removal

    Installing Options 7-5 CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the equipment to malfunction.

  • Page 130: Installation/removal Procedure

    7-6 Installing Options INSTALLATION/REMOVAL PROCEDURE Install or remove the devices in the following procedure. N8181-76F Power Unit The EcoPowerGateway is equipped with two factory-installed power units in slots 1 and 2. If a power load increases due to the server units or modular servers in Module Enclosure, you can install the separately priced N8181-76F power unit in slots 3 and 4 additionally.

  • Page 131

    Installing Options 7-7 NOTE: You cannot remove the blank cover with your hand because the high-voltage portion is located behind the blank cover. IMPORTANT: Keep the removed blank cover for future use. You cannot additionally purchase the blank cover. Do not touch the terminals of the power unit. Terminal Install the N8181-76F power unit into the slot 3 or slot 4.

  • Page 132

    The AC POWER lamp starts blinking green if the power of EcoPowerGateway is off. The AC POWER lamp goes on green if the power of EcoPowerGateway is on. Confirm, by the STATUS lamp or on the management tool (e.g., NEC ESMPRO Manager) installed on management PC connected with the EcoPowerGateway, that there are no errors related to the power unit.

  • Page 133: Replacing A Failing Power Unit

    Installing Options 7-9 Replacing a Failing Power Unit IMPORTANT: Do not remove a power unit which is operating normally. While the EcoPowerGateway is operating in power redundant configuration, the failing power unit can be replaced with the system operating (power-on state). (Skip step 2.) Check the AC POWER lamp on the power unit to determine which unit needs to be replaced.

  • Page 134

    The AC POWER lamp starts blinking green if the power of EcoPowerGateway is off. The AC POWER lamp goes on green if the power of EcoPowerGateway is on. Confirm, by the STATUS lamp or on the management tool (e.g., NEC ESMPRO Manager) installed on management PC connected with the EcoPowerGateway, that there...

  • Page 135: Appendix A Specifications

    Appendix A Specifications EcoPowerGateway Item N8142-36F Maximum allowable units Standard configuration Extended configuration Power unit 2 (Redundant power / 4 (Additional N8181-76F required), hot-plug supported) redundant power / hot-plug supported) Weight 13 kg 15 kg (when 4 power units are installed) Power supply Input...

  • Page 136

    A-2 Specifications (This page is intentionally left blank.)

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