Ricoh OR-C1 Field Service Manual page 478

3. Appendix: Service Call Conditions
No. Type
920 B
3
No. Type
921 B
No. Type
925 B
120
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Printer Error 1
An internal application error was detected and operation cannot continue.
• Software defective
• Unexpected hardware resource (e.g., memory shortage)
1. Software defective; switch off/on, or change the controller firmware if the
problem is not solved
2. Insufficient memory
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Printer error 2
When the application started, the necessary font was not on the SD card.
• A necessary font is not found in the SD card.
• The SD card data is corrupted.
Check that the SD card has the correct data.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Network File Error
The file that manages NetFile is corrupted and operation cannot continue.
• Software defective
• Files on the HDD corrupted
1. Do SP5-832 to format the HDD.
2. Replace the HDD.