3. Appendix: Service Call Conditions
No.
Type
[0D05]
3
[50A1]
[50A2]
No.
Type
822
B
[3003]
[3004]
-
-
102
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Self-diagnosis error: ASIC
The CPU checks if the ASIC timer works correctly compared with the CPU timer. If
the ASIC timer does not function in the specified range, this SC code is displayed.
System firmware problem
Defective RAM-DIMM
Defective controller
1. Reinstall the controller system firmware.
2. Replace the RAM-DIMM.
3. Replace the controller board.
Video bridge device (ASIC) error 1
The CPU does not detect the video bridge device.
Defective I/F between the video bridge device and controller
Replace the controller.
Video bridge device (ASIC) register error 1
The CPU detects the video bridge device, but detects error data from the video
bridge device.
Defective I/F between the video bridge device and controller
Replace the controller.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Self-diagnostic error: HDD (Hard Disk Drive)
[XXXX]: Detailed error code
Timeout error
Command error
When the main switch is turned on or starting the self-diagnostic, the HDD stays
busy for the specified time or more.