Page 1: User Guide
User Guide Easy Search Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First"...
Page 2 Guide to the Names and Functions of the Machine's Control Panel Display panel [Energy Saver] key Displays keys for each function, operation status, Press to switch to and from Low Power mode or Sleep or messages. See "How to Use the Screens on mode.
Page 3 [Language] key Data In indicator (printer mode) Press to change the language of the display. Flashes when the machine is receiving print jobs See "Changing the Display Language", Getting from a computer. See Print Started [Check Status] key [Simple Screen] key Press to check the machine's system status, Press to switch to the simple screen.
Page 4 Quick Reference Copy Guide Tips How to save paper... (Basic Copying) Paper Size A See if original is 1-sided or 2-sided (duplex). Paper Size You can check the paper B Press [Dup./ Combine/ size using the scale on the exposure glass. Series].
Page 5: Advanced Features
How to finish your document... Document Server (Basic Copying) (Basic Copying) Why use it... Staple • To store often used documents centrally A Select one of the stapling positions and print on demand. (Copies will be sorted automatically). • To reduce network load. B Enter the number of copy sets.
Page 6 Quick Reference Scanner Guide G Specify the destination(s). You can specify To use the scanner functions, several multiple destinations. settings must be made beforehand. For details about these settings, For scan to e-mail: see "Accessing User Tools", Connecting Before you select destination(s), make the Machine/ System Settings sure you have selected [To].
Page 7 How to save to the machine’s hard How to save to the machine's hard disk... Registering an E-mail destination... disk... (Storing and Saving the Scanned Documents) (Registering Addresses and Users, Connecting the Machine/ System Settings A Press the {Home} key on the lower A Press the {User Tools} key.
Page 9: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. Easy Search Searching by What You Want to Do........................9 Reducing my Costs............................9 Converting Documents to Electronic Formats Easily................. 10 Registering Destinations..........................11 Operating the Machine More Effectively....................
Page 10 Turning On the Main Power........................43 Turning Off the Main Power........................43 Logging In the Machine...........................45 When the Authentication Screen is Displayed..................45 User Code Authentication Using the Control Panel.................. 45 Logging In Using the Control Panel......................45 Logging Out Using the Control Panel......................46 Placing Originals..............................47 Placing Originals on the Exposure Glass....................47 Placing Originals in the Auto Document Feeder..................
Page 11 Combining Multiple Pages into Single Page....................73 When Using the PCL 6 Printer Driver......................73 Types of Combine Printing.......................... 73 Printing on Envelopes............................75 Configuring Envelope Settings Using the Control Panel................75 Printing on Envelopes Using the Printer Driver...................75 Saving and Printing Using the Document Server................... 77 Storing Documents in Document Server.....................77 Managing Documents Stored in Document Server...................78 5.
Page 12 Loading Paper into Trays 2 and 3......................104 Loading Paper into the Multi Bypass Tray (Tray 7)................105 Loading Paper into the Large Capacity Tray..................108 Loading Paper into the Wide Large Capacity Tray................109 Loading Paper into the Interposer......................111 Loading Cover Sheets into the Interposer of the Perfect Binder.............112 Loading Orientation-fixed Paper or Two-sided Paper................
Page 13 When There Is a Problem Scanning or Storing Originals..............209 When the Home Screen Cannot Be Edited.....................209 When the Address Book Is Updated....................... 210 When Data Cannot Be Sent Due to a Problem with the Destination.............211 When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......212 When Problems Occur While Logging In....................
Page 14: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 15: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CWW201 The following information is region-specific.
Page 16: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • LCIT RT5070 Large Capacity Tray (LCT) • LCIT RT5080 Wide Large Capacity Tray (Wide LCT) • Multi-Folding Unit FD5020 Multi-folding unit •...
Page 17: Easy Search
1. Easy Search You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server...
Page 18: Converting Documents To Electronic Formats Easily
1. Easy Search Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan Storing scan files on media...
Page 19: Registering Destinations
Searching by What You Want to Do Registering Destinations CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions...
Page 20 1. Easy Search Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print Adding shortcuts to frequently used programs or Web pages See "Adding Icons to the [Home] Screen", Convenient Functions...
Page 21: What You Can Do With This Machine
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CWW101 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 22: Making Copies Using Various Functions
1. Easy Search Making Copies Using Various Functions CWW102 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically.
Page 23: Printing Data Using Various Functions
What You Can Do with This Machine See "Finishing", Copy/ Document Server • The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a booklet. See "Finishing", Copy/ Document Server Printing Data Using Various Functions CWW103 •...
Page 24: Utilizing Stored Document
1. Easy Search • The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a booklet. See "Perfect Binding", Print • You can print files stored on a removable memory device and specify print conditions such as print quality and print size.
Page 25: Connecting Two Machines For Copying
What You Can Do with This Machine Connecting Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously (Connect Copy).
Page 26: Using The Scanner In A Network Environment
1. Easy Search Using the Scanner in a Network Environment CWW106 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Basic Procedure When Using Scan to Folder", Scan •...
Page 27: Preventing Information Leakage (Security Functions)
What You Can Do with This Machine CWW107 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.
Page 28: Centrally Controlling Scan Conditions And Distribution
1. Easy Search • You can limit the usage of functions for each user. • See Security Guide Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 or later to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
Page 29: Preventing Unauthorized Copying
What You Can Do with This Machine CWW110 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 30 1. Easy Search • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. If a document protected by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security unit, the machine beeps to notify users that unauthorized copying is being attempted.
Page 31: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view CWW202 1.
Page 32 2. Getting Started The ADF scans both sides of an original simultaneously. 3. Exposure glass Place originals face down here. 4. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 5. Toner cartridge cover Open to change toner cartridges. 6.
Page 33 Guide to Names and Functions of Components Front and right view CWW203 1. Attention light See page 26 "Guide to Functions of the Attention Light". 2. ADF's extender Pull this extender to support large paper.
Page 34: Guide To Functions Of The Attention Light
2. Getting Started Rear and left view CWW204 1. Vents Prevent overheating. 2. Earth leakage breaker Protects users from electric shock. For details about checking the earth leakage breaker, see "Checking the Earth Leakage Breakers", Maintenance and Specifications Guide to Functions of the Attention Light •...
Page 35 Guide to Names and Functions of Components CUV121 The attention light notifies the user by light when there is a paper jam or no paper is left. The colors of the lamp and their meanings are as follows: Lamp Status The bottom lamp lights blue.
Page 36 2. Getting Started Lamp Status The top lamp flashes yellow. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting...
Page 37: Guide To Functions Of The Machine's Options
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options CWW214 1. Booklet Finisher SR5060 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets.
Page 38 2. Getting Started 6. Decurl unit Flattens curls from sheets to prevent paper jams. 7. Wide LCT Holds up to 4,000 sheets of paper. You can load paper sizes up to SRA3 or 13 × 19 8. Finisher SR5050 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: •...
Page 39: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Press the [Language] key until the language you want to display appears. CWW225...
Page 40: How To Use The [Home] Screen
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 41: Adding Icons To The [Home] Screen
How to Use the [Home] Screen 6. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 33 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon.
Page 42 2. Getting Started • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings Log in to Web Image Monitor as an administrator.
Page 43 How to Use the [Home] Screen Press [Edit Home]. Press [Add Icon]. Press the [Program] tab.
Page 44 2. Getting Started Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
Page 45: Registering Frequently Used Functions
Registering Frequently Used Functions Registering Frequently Used Functions Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 50 programs • Document Server: 25 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, Original Size, Mixed Sizes, Batch, Original Orientation, Reverse...
Page 46 2. Getting Started Press the [Program] key. CWW405 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 40 characters for a program name. • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on.
Page 47: Example Of Programs
Registering Frequently Used Functions • Destinations can be registered to a program of the scanner mode only when [Include Destinations] is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting, see "General Settings", Scan • Folder destinations that have protection codes cannot be registered to a program of the scanner mode.
Page 48 2. Getting Started Program name Program description Effect Stamping Specify [User Stamp] in [Stamp]. You can stamp the name of your corporate name company on copies of working or copy architectural drawings. Your company name needs to be pre- registered in the machine. Z-folding copy Specify [Z-fold] in [Output/ A3 size paper is folded to A4 size.
Page 49 Registering Frequently Used Functions Program name Program description Effect Unified-size scan In [Scan Settings], select [Mixed You can skip this procedure to unify Original Sizes] in [Scan Size] and the size when reprinting scanned specify the finished size of scanned data.
Page 50 2. Getting Started • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
Page 51: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the top left of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Page 52 2. Getting Started Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
Page 53: Logging In The Machine
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 54: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 55: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 56 2. Getting Started 2 2 1 CWW355 1. Sensors Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CWW356 1.
Page 57: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 58 3. Copy Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF.
Page 59: Auto Reduce / Enlarge
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 60 3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
Page 61: Duplex Copying
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 62 3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./ Combine/ Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.
Page 63: Specifying The Original And Copy Orientation
Duplex Copying Select the original orientation. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. •...
Page 64 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
Page 65: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 66: One-Sided Combine
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 67: Two-Sided Combine
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./ Combine/ Series]. Press [Combine].
Page 68 3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
Page 69 Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.
Page 70: Copying Onto Custom Size Paper From The Multi Bypass Tray (Tray 7)
3. Copy Copying onto Custom Size Paper from the Multi Bypass Tray (Tray 7) Paper that has a horizontal length of 139.7–487.7 mm (5.50–19.20 inches) and a vertical length of 100.0–330.2 mm (3.94–13.00 inches) can be fed in from the multi bypass tray (Tray 7). Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
Page 71: Copying Onto Envelopes
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the multi bypass tray (Tray 7) or wide LCT. Specify the thickness of the paper according to the weight of the envelopes you are printing on.
Page 72: Copying Onto Envelopes From The Wide Large Capacity Tray
3. Copy Specify the envelope size, and then press [OK]. Press [Special Paper]. Select [Envelope], and then press [OK]. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Wide Large Capacity Tray Before using this function, specify the paper size and type under [Tray Paper Settings]. For the paper type, select [Envelope].
Page 73: Sort
Sort Sort The machine assembles copies as sets in sequential order. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
Page 74 3. Copy Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Page 75: Storing Data In The Document Server
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
Page 76 3. Copy...
Page 77: Print
4. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 78: Displaying The Printer Driver Properties
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 79: Standard Printing
Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 80: Printing On Both Sides Of Sheets
4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain, Recycled, Color 1, Color 2, Letterhead, Preprinted, Prepunched, Yellow, Green, Blue, Purple, Ivory, Orange, Pink, Red, Gray, Bond, Cardstock, Coated (Glossy), Coated (Matted) When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click...
Page 81: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
Page 82 4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 83: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Press the [Paper Setting] key. CWY003 Select the paper tray in which the envelopes are loaded. Press [Manual Paper Settings].
Page 84 4. Print In the "Input Tray:" list, select the paper tray where the envelopes are loaded. In the "Paper Type:" list, select [Envelope]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box.
Page 85: Saving And Printing Using The Document Server
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...
Page 86: Managing Documents Stored In Document Server
4. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 97 "Printing Stored Documents".
Page 87: Scan
5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 88: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
5. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK].
Page 89 Basic Procedure When Using Scan to Folder Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a space between "set" and "user".) Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing.
Page 90: Registering An Smb Folder
5. Scan Click [OK]. Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in step 2, and then click [Properties].
Page 91 Basic Procedure When Using Scan to Folder Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 92 5. Scan Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. Press [Connection Test] to check the path is set correctly. Press [Exit].
Page 93: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
Page 94: Entering The Path To The Destination Manually
5. Scan Press [Folder]. Press the protocol which is not currently selected. A confirmation message appears. Press [Yes]. Press [OK]. Press [Exit]. Press the [User Tools] key. Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder.
Page 95: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CWW220 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 96: Registering An E-Mail Destination
5. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Original Feed Type], [2 Sided Original], and then press [OK]. •...
Page 97: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [E-mail].
Page 98: Entering An E-Mail Address Manually
5. Scan Press [E-mail]. Press [Change] under "E-mail Address". Press [Delete All], and then press [OK]. Press [OK]. Press [Exit]. Press the [User Tools] key. Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].
Page 99: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
Page 100: Checking A Stored File Selected From The List
5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...
Page 101: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 102: Specifying Scan Settings
5. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 103: Document Server
6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 104 6. Document Server Press the [Home] key on the bottom left of the control panel, and press the [Document Server] icon on the [Home] screen. CWW220 Press [To Scanning Screen]. Press [Target Folder to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].
Page 105: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Output/ Finisher] ([Output], [Finisher], [Folding Unit], [Perfect Binding]) •...
Page 106 6. Document Server...
Page 107: Web Image Monitor
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 108 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 109: Adding Paper And Toner
8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
Page 110 8. Adding Paper and Toner Loosen the stack by riffling the sheets. CVA068 Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070...
Page 111: Loading Paper Into Tray 1
Loading Paper Make sure there is space between the sheets. CVA071 Loading Paper into Tray 1 (mainly Europe) Tray 1 can hold A4 paper only. If you want to print on 8 × 11 from Tray 1, contact your service representative.
Page 112: Loading Paper Into Trays 2 And 3
8. Adding Paper and Toner Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out CWW302 • Left half of the tray pulled out CWW303 Carefully push the paper tray fully in. •...
Page 113: Loading Paper Into The Multi Bypass Tray (Tray 7)
Loading Paper • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–63.0g/m (14.0–16.9 lb.
Page 114 8. Adding Paper and Toner • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 118 "Recommended Paper Sizes and Types".
Page 115 Loading Paper CWW312 Press the elevator switch on the multi bypass tray (Tray 7). CWW313 1. Elevator switch The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops. Press the elevator switch to move down the tray if you want to either add paper or remove jammed ones.
Page 116: Loading Paper Into The Large Capacity Tray
8. Adding Paper and Toner Loading tab stock into the multi bypass tray (Tray 7) When setting tab stock, always use the tab fence. Tabs must be set at the right side of the multi bypass tray (Tray 7). CWW308 1.
Page 117: Loading Paper Into The Wide Large Capacity Tray
Loading Paper Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW315 Load paper into the paper tray with print side up. Do not stack paper over the limit mark. CWW316 Carefully push the paper tray fully in.
Page 118 8. Adding Paper and Toner Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW319 Load paper into the paper tray with print side up. Do not stack paper over the limit mark. CWW320 Carefully push the paper tray fully in.
Page 119: Loading Paper Into The Interposer
Loading Paper Loading Paper into the Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. While pressing the release lever, align the side fences with the paper size to be loaded. CWW321 Load paper orderly.
Page 120: Loading Cover Sheets Into The Interposer Of The Perfect Binder
8. Adding Paper and Toner Interposer Loading Cover Sheets into the Interposer of the Perfect Binder • The length/size of cover sheets depends on the thickness of the spine. • Load paper in the orientation. • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly detected or paper jams.
Page 121 Loading Paper CWW369 1. Length of book block sheet 2. Thickness of spine 3. Length of cover sheet Orientation and binding position of covers and originals This section explains the orientation and binding positions of covers and originals. Place covers and originals in the orientation in which they are read. Placing the cover Placing the book block Binding position...
Page 122: Loading Orientation-Fixed Paper Or Two-Sided Paper
8. Adding Paper and Toner While lightly pinching the side fence, align it with the paper size to be loaded. CWW323 Load paper face up and neatly stacked. Do not stack paper over the limit mark. CWW324 • You cannot perfect bind a booklet if the thickness of the book block's spine exceeds 23 mm (0.9 inches).
Page 123 Loading Paper Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below.
Page 124 8. Adding Paper and Toner Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Multi bypass Copy side Tray 1 Trays 2–3 tray (Tray 7) or wide LCT One-sided Two-sided • Printer mode Multi bypass Print side Tray 1...
Page 125 Loading Paper Multi bypass Print side Tray 1 Trays 2–3 tray (Tray 7) or wide LCT Two-sided • In copier mode: • For details about how to make two-sided copies, see page 53 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
Page 126: Recommended Paper
8. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Page 127 Recommended Paper Trays 2 and 3 Paper type and weight Paper size Paper capacity 52.3–256.0g/m (14.0 lb. Paper sizes that can be detected 500 sheets Bond–141.0 lb. Index) automatically: Paper Weight 1–Paper A3 , A4 , A5 , B4 JIS , Weight 6 B5 JIS , 11 ×...
Page 128 8. Adding Paper and Toner Multi bypass tray (Tray 7) Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. Paper sizes that can be detected 500 sheets Bond–79.9 lb. Cover) automatically: Paper Weight 1–Paper Weight 5 A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , 11 ×...
Page 129 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. 500 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper B5 JIS , B6 JIS , 8 × 14 , Weight 5 × 13 , 8 × 11 , 8 ×...
Page 130 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Translucent paper A3 , A4 , B4 JIS , B5 JIS OHP transparencies × 11 Tab stock A4 , 8 × 14 , 8 × 11 Envelopes 10 sheets Vertical: 100.0–330.2 mm Horizontal: 139.7–487.7 mm...
Page 131 Recommended Paper *1 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on the paper's thickness and condition. *2 You can load paper into Tray 5 only. *3 The tab sheet holder is required. LCT (Tray 6) Paper type and weight Paper size...
Page 132 8. Adding Paper and Toner Wide LCT (Trays 4 and 6) Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Paper sizes that can be detected 1,000 sheets Bond–141.0 lb. Index) automatically: Paper Weight 1–Paper Weight 6 A3 , A4 , A5 , B4 JIS ,...
Page 133 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Select the paper size using the 1,000 sheets Bond–141.0 lb. Index) Tray Paper Settings menu: Paper Weight 1–Paper Weight 6 , B5 JIS , B6 JIS ×...
Page 134 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity OHP transparencies × 11 Tab stock × 11 Envelopes 10 sheets Vertical: 100.0–330.2 mm Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches *1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and 5.49 inches).
Page 135 Recommended Paper Paper type and weight Paper size Paper capacity 40.0–300.0 g/m (10.7 lb. Select the paper size using the 2,000 sheets Bond–165.0 lb. Index) Tray Paper Settings menu: Paper Weight 0–Paper Weight 7 , B5 JIS , B6 JIS ×...
Page 136 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 40.0–300.0 g/m (10.7 lb. Custom size: 2,000 sheets Bond–165.0 lb. Index) Paper Weight 0–Paper Vertical: 100.0–330.2 mm Weight 7 Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches Translucent paper A3 , A4...
Page 137 Recommended Paper Interposer Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Paper sizes that can be detected 220 sheets × 2 Bond–79.9 lb. Cover) automatically: Paper Weight 2–Paper Weight 5 A3 , A4 , A5 , B4 JIS , B5 JIS , 11 ×...
Page 138 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the 220 sheets × 2 Bond–79.9 lb. Cover) Tray Paper Settings menu: Paper Weight 2–Paper Weight 5 B5 JIS , 8 ×...
Page 139 Recommended Paper Interposer of the perfect binder Paper type and weight Paper size Paper capacity 90.0–300.0 g/m (24.1 lb. Paper sizes that can be 200 sheets (or up to 24 mm in Bond–165.0 lb. Index) detected automatically: height) × 2 Paper Weight 3–Paper Weight 7 A3 , 8K , 13 ×...
Page 140 8. Adding Paper and Toner Paper thickness Paper Metric Bond paper Cover paper Index paper thickness Paper Weight 40.0–52.2 10.7–13.9 lb. 14.8–18.9 lb. 22.1–28.9 lb. Bond Cover Index Paper Weight 52.3–63.0 14.0–16.9 lb. 19.0–23.0 lb. 29.0–34.9 lb. Bond Cover Index 63.1–80.0 17.0–21.0 lb.
Page 141 Recommended Paper of the paper, the machine may not detect a multi-sheet feed correctly. For details about Adjustment Settings for Operators, see "Adjustment Settings for Operators", Paper Settings • Flatten out curled sheets before loading them. • The Adjust Paper Curl function might not be able to fully remove curl, depending on the type of paper and the direction of its grain.
Page 142: Thick Paper
8. Adding Paper and Toner • When loading translucent paper, always use long grain paper, and set the paper direction according to the grain. • Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent paper before loading. For details about settings for flattening out curled paper, see "Adjustment Settings for Operators", Paper Settings •...
Page 143 Recommended Paper Paper 64.0 g/m (17.1 lb. Paper heavier than 64.0 Direction of paper grain Bond) or less (17.1 lb. Bond) • Select [Paper Weight 5], [Paper Weight 6], or [Paper Weight 7] as the paper thickness for the tray in [Tray Paper Settings].
Page 144 8. Adding Paper and Toner CDL070 If you are copying onto side-opening envelopes in the orientation, flaps must be at the right side of the wide LCT or multi bypass tray (Tray 7). If you are copying in the orientation, flaps must be at the bottom side of the wide LCT or multi bypass tray (Tray 7).
Page 145: Paper Storage
Recommended Paper Storage of envelopes Keep envelopes stored in sealed plastic bags and remove only the quantity needed. Do not add envelopes during printing, as this might cause misfeeds. • Be sure to specify the size of the envelope and flap size in [Tray Paper Settings]. For details, see "Changing to a Custom Paper Size", Paper Specifications and Adding Paper •...
Page 146: Registering A Custom Paper
8. Adding Paper and Toner Registering a Custom Paper You can register up to 100 custom papers. Check the product name, size, and type of your paper before registering it. Check that the size and type of your paper are compatible with the paper tray that you want to use. Tray compatibility depends on the paper's size and type.
Page 147: Registering A Paper Whose Paper Name Is Not Displayed In The Paper Library
Registering a Custom Paper Press [Program to Custom Paper]. Press [Yes]. Press [Exit] twice. Press the [Paper Setting] key. You can also close the [Tray Paper Settings] screen by pressing [Exit]. • You can check and change the settings of the registered custom paper such as the paper size setting on the [Edit Custom Paper] screen.
Page 148 8. Adding Paper and Toner The selectable paper types are as follows: Plain, Gloss coated, Matte coated, Envelope, Transparency, and Translucent. Press the [Paper Setting] key. CWY003 Press [Edit Custom Paper]. Press [Recall from Paper Library]. Select the most appropriate combination of type and weight for your paper. The list of paper types appears on the first and following pages in the paper library.
Page 149 Registering a Custom Paper Manually specifying a paper's type and weight Press the [Paper Setting] key. CWY003 Press [Edit Custom Paper]. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. Press [Change] for [Paper Name].
Page 150: Registering A New Custom Paper By Modifying An Existing Paper
8. Adding Paper and Toner Specify other items, such as [Coated Paper Type], [Paper Color], [Prepunched or Not], [Apply Duplex], and [Apply Auto Paper Select] as necessary. If you change the [Coated Paper Type], [Paper Color], or [Prepunched or Not] and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
Page 151 Registering a Custom Paper Press the [Paper Setting] key. CWY003 Press [Edit Custom Paper]. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. Press [Use Another Custom Paper's Settings]. Select the custom paper whose settings you want to modify. Press [OK].
Page 152 8. Adding Paper and Toner • For details about custom paper settings, see "Custom Paper Settings", Paper Settings • For details about [Advanced Settings], contact your machine administrator.
Page 153: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 154 8. Adding Paper and Toner • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing.
Page 155: Sending Scanned Documents When Toner Has Run Out
Adding Toner After replacing a toner cartridge, be sure to close the toner cartridge cover. The machine stops printing if you leave the toner cartridge cover open. • If "Toner Cartridge is almost empty." appears, the toner has almost run out. Have a replacement toner cartridge at hand.
Page 156: Disposing Of Used Toner
8. Adding Paper and Toner • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used. Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it.
Page 157: Menu Items And Functions
Menu Items and Functions Menu Items and Functions All items in Adjustment Settings for Operators appear regardless of which of the machine's optional components are installed. If you change the settings of options that are not installed, the changes will have no effect.
Page 158 8. Adding Paper and Toner Item Description 0304 Skew Detection Specify whether or not to detect paper skew. 0310 Adjust Paper Curl Specify the method for straightening curled sheets. Select the method according to the direction and degree of curl. Machine: Maintenance For details about the following items, see "Machine: Maintenance", Paper Settings Item...
Page 159 Menu Items and Functions Item Description 0701 Half Fold Position (Multi- Adjust the fold position of half folded sheets when using sheet Fold) the multi-folding unit. 0702 Letter Fold-out Position 1 Adjust the fold position for the bottom segment of letter (Multi-sheet Fold) fold-out sheets when using the multi-folding unit.
Page 160 8. Adding Paper and Toner...
Page 161: Troubleshooting
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status icons Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 162 9. Troubleshooting Status icons Status : Service Call icon Appears when the machine is malfunctioning or requires maintenance. : Open Cover icon Appears when one or more covers of the machine are open.
Page 163: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen.
Page 164 9. Troubleshooting The following table explains problems that cause the indicator lamp for the [Check Status] key to light or flash. Problems Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out.
Page 165: When The Machine Makes A Beeping Sound
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep patterns Meanings Causes Single short beep...
Page 166: When You Have Problems Operating The Machine
9. Troubleshooting When You Have Problems Operating the Machine Problems Causes Solutions The machine does not turn on. The AC power switch has not Turn on the AC power switch. been turned on. For details about the AC power switch, see "General Requirements", Maintenance and Specifications When the machine is turned on,...
Page 167 When You Have Problems Operating the Machine Problems Causes Solutions Nothing happens when the The power is turned off. Make sure the main power [Check Status] key or the indicator is off, and then turn on [Energy Saver] key is pressed. the power.
Page 168 9. Troubleshooting Problems Causes Solutions Misfeeds occur frequently. Using curled paper often causes • Take the stiffness out of the misfeeds, soiled paper edges, paper with your hands to or slipped positions while straighten out the curl. performing staple or stack •...
Page 169 When You Have Problems Operating the Machine Problems Causes Solutions Misfeeds occur frequently. Paper of undetectable size has • Remove the misfed paper. been loaded. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting • If you load a paper size that is not selected automatically, you need to specify the paper size with...
Page 170 9. Troubleshooting Problems Causes Solutions Misfeeds occur when printing to The envelopes are curled. Make sure you fully flatten envelopes. curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them...
Page 171 When You Have Problems Operating the Machine Problems Causes Solutions Cannot print in duplex mode. You have selected a paper type In [Tray Paper Settings], select a that cannot be used for duplex paper type that can be used for printing.
Page 172 9. Troubleshooting Problems Causes Solutions The function does not run or The function cannot be Wait a while. When the cannot be used. performed while the Address Address Book backup is Book is being backed up from complete, the function will be Web Image Monitor or other performed.
Page 173: When Multiple Functions Cannot Be Executed Simultaneously
When You Have Problems Operating the Machine Problems Causes Solutions The position of the fold is Multi-sheet Fold has been In [Output/Customize incorrect when Letter Fold-in is specified when only one sheet is Function/Finisher] on the initial applied to a B5 JIS sheet. being printed.
Page 174: Messages Displayed When Using The Copy/Document Server Function
9. Troubleshooting Messages Displayed When Using the Copy/ Document Server Function Messages Causes Solutions "Adjusting the temperature The binding glue is being Wait until the glue has reached the of the binding glue." heated. correct temperature for binding. "Cannot delete the folder The folder cannot be deleted Unlock the locked original to delete it.
Page 175 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page"...
Page 176 9. Troubleshooting Messages Causes Solutions "Exceeded max. No. of The number of sheets per set Check the maximum number of sheets sheets possible for Ring exceeds the limit for Ring that can be ring bound. For details Binding." Binding. about the limit for Ring Binding, see "Specifications for Ring Binder", Maintenance and Specifications "File being stored exceeded...
Page 177 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Perfect Binding is not Perfect Binding is not Check the current settings. For details available with the settings." possible under the settings about which functions are not that you have specified. available when Perfect Binding is specified, see "Perfect Binding", Copy/ Document Server...
Page 178: When Using The Connect Copy Function
9. Troubleshooting Messages Causes Solutions "Ring Binding is not Ring Binding is not possible Check the current settings. For details available with the settings." under the settings that you about which functions are not have specified. available when Ring Binding is specified, see "Ring Binding", Copy/ Document Server "Ring Binding is not...
Page 179 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Cannot print from the sub- A paper or staple jam has • Follow the instructions displayed. machine. Check the status of occurred on the sub- For details about adding toner, the sub-machine."...
Page 180 9. Troubleshooting Messages Causes Solutions "The Designation Sheet n Designation Sheet settings Make the same settings on both setting(s) of sub-machine is on the two machines do not machines. different from main match. machine." ("n" in the message represents a changeable number.) "The Slip Sheet setting(s) of Slip Sheet settings on the...
Page 181: Messages Displayed When Using The Printer Function
Messages Displayed When Using the Printer Function Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function •...
Page 182 9. Troubleshooting Messages Causes Solutions "Hardware Problem: Wireless The wireless LAN board can be Turn off the power, and then Card" accessed, but an error was confirm the wireless LAN board detected. is inserted correctly. After (A "wireless LAN board" or confirmation, turn on the power "Bluetooth interface unit"...
Page 183 Messages Displayed When Using the Printer Function Messages Causes Solutions "Paper size and type are The printer driver settings are • Check that the printer mismatched. Select another tray incorrect or the tray does not driver settings are correct, from the following and press contain paper of the size or and then load paper of the [Continue].
Page 184 9. Troubleshooting Messages Causes Solutions "Perfect Binding is not available Perfect Binding is not possible • Check the number of with this No. of sheets." with the number of sheets that sheets. you have specified. • Specify the proper number of sheets.
Page 185: Messages Printed On The Error Logs Or Reports When Using The Printer Function
Messages Displayed When Using the Printer Function When using direct print from a memory storage device Messages Causes Solutions "Exceeded the limit value for • The size of the selected file Files or groups of files larger total data size of the selected exceeds 1 GB.
Page 186 9. Troubleshooting When print jobs are canceled Messages Causes Solutions "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A function which cannot be A print job was cancelled Cancel the function(s) not used with Fold mode was set.
Page 187 Messages Displayed When Using the Printer Function Messages Causes Solutions "Collate has been cancelled." Collate was canceled. Turn off the power, and then back on again. If the message appears again, contact your service representative. "Exceeded the maximum unit The number of pages the user is For details about Print Volum.
Page 188 9. Troubleshooting When there is a problem with the print settings Messages Causes Solutions "Booklet/Half Fold Error" The job was canceled because Check the settings for saddle you specified invalid settings for stitching or Half Fold. saddle stitching or Half Fold. "Classification Code is The Classification Code has not Enter the correct Classification...
Page 189 Messages Displayed When Using the Printer Function Messages Causes Solutions "Exceeded the maximum The maximum number of multi- Specify fewer sheets. For details number of multi-sheet fold (Half sheet folds (Half Fold) was about the maximum number of Fold)." exceeded. multi-sheet folds (Half Fold), see "Specifications for Multi-Folding Unit", Maintenance and...
Page 190 9. Troubleshooting Messages Causes Solutions "Print overrun." Images were discarded while PCL 6 printing. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PostScript 3 Select a lower resolution on the printer driver.
Page 191 Messages Displayed When Using the Printer Function When documents cannot be stored in the Document Server Messages Causes Solutions "Document Server is not You cannot use the Document • For details about using available to use. Cannot store." Server function. Document Server function, contact your administrator.
Page 192 9. Troubleshooting Messages Causes Solutions "The print job has been The hard disk became full after • Delete some of the files cancelled because capture a file was stored. stored in the Document file(s) could not be stored: Server. Exceeded max. memory." •...
Page 193 Messages Displayed When Using the Printer Function Messages Causes Solutions "HDD is full. (Auto)" The hard disk became full while • Delete unneeded files using the error job store function stored in the machine. to store Normal Print jobs as •...
Page 194 9. Troubleshooting Messages Causes Solutions "You do not have a privilege to The logged in user is not For details about how to set use this function. This job has allowed to use the selected permissions, see Security Guide been cancelled." function.
Page 195 Messages Displayed When Using the Printer Function Messages Causes Solutions "Command Error" An RPCS command error • Check if the occurred. communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. •...
Page 196 9. Troubleshooting Messages Causes Solutions "Failed to obtain file system." PDF direct printing could not be Turn off the power, and then performed because the file back on again. If the message system could not be obtained. appears again, contact your service representative.
Page 197 Messages Displayed When Using the Printer Function Messages Causes Solutions "Insufficient Memory" A memory allocation error PCL 6 occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. On the printer driver's [Detailed Settings] tab, click [Print Quality] in...
Page 198: Messages Displayed When Using The Scanner Function
9. Troubleshooting Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Messages Causes Solutions...
Page 199 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Exceeded max. number of The maximum number of The maximum number of alphanumeric characters for the specifiable alphanumeric characters which can be path." characters in a path has been entered for the path is 256. exceeded.
Page 200 9. Troubleshooting Messages Causes Solutions "The entered file name contains The file name contains a Check the file name specified at invalid character(s). Enter the character that cannot be used. the time of scanning. The file file name again using any of the name specified in the Sending following 1 byte characters.
Page 201 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Check original's orientation." Documents may sometimes not Change the orientation of the be scanned depending on a original, and then try to scan the combination of items such as the original again.
Page 202 9. Troubleshooting Messages Causes Solutions "Not all of the image will be If the scaling factor specified in • Reduce the scaling factor scanned." "Specify Reproduction Ratio" is in "Specify Reproduction too large, part of the image Ratio", and then try to scan may be lost.
Page 203 Messages Displayed When Using the Scanner Function When documents cannot be scanned because the memory is full Messages Causes Solutions "Memory is full. Cannot scan. Because of insufficient hard disk • Wait for a while, and then The scanned data will be space, the first page could not retry the scan operation.
Page 204 9. Troubleshooting When data transmission fails Messages Causes Solutions "Authentication with the The entered user name or • Check that the user name destination has failed. Check password was invalid. and password are correct. settings. To check the current • Check that the ID and status, press [Scanned Files password for the Status]."...
Page 205 Messages Displayed When Using the Scanner Function When data cannot be sent because a currently used file is selected Messages Causes Solutions "Selected file is currently in use. You cannot change the name of Cancel transmission File name cannot be changed." a file whose status is "Waiting..."...
Page 206 9. Troubleshooting Messages Causes Solutions "Exceeded max. page capacity The number of scanned pages Select whether to send the data per file. Press [Send] to send the exceeded the maximum page that has already been scanned. scanned data, or press [Cancel] capacity.
Page 207 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Could not send the data A time out occurred when using • Reduce the number of because the PC timed out WSD Scanner. Time outs occur originals, and then scan before it was sent."...
Page 208: Messages Displayed On The Client Computer
9. Troubleshooting Messages Causes Solutions "Cannot write on the memory The memory storage device is • Check to see if the memory storage device. Check the faulty, or the file name contains storage device is defective. memory storage device and a character that cannot be used.
Page 209 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Any of Login User Name, Login The entered login user name, Check your login user name, Password or Driver Encryption login password, or driver login password, or driver Key is incorrect." encryption key was invalid.
Page 210 9. Troubleshooting Messages Causes Solutions "Clear Misfeed(s) in ADF." A paper misfeed has occurred • Remove the jammed inside the ADF. originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting • When a misfeed occurs, replace the jammed originals.
Page 211 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Insufficient memory. Close all Memory is insufficient. • Close all the unnecessary other applications, then restart applications running on the scanning." client computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer.
Page 212 9. Troubleshooting Messages Causes Solutions "No response from the The machine or client computer • Check whether the scanner." is not connected to the network machine or client computer correctly. is connected to the network correctly. • Disable the client computer's own firewall.
Page 213 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Cannot find "XXX" scanner The main power of the Check whether the main power used for the previous scan. previously used scanner is not of the scanner used for the "YYY"...
Page 214 9. Troubleshooting Messages Causes Solutions "Scanner is not available. The machine is not connected to • Check whether the Check the scanner connection the network correctly. machine is connected to status." the network correctly. • Deselect the personal firewall function of the client computer.
Page 215: When Other Messages Appear
When Other Messages Appear When Other Messages Appear Messages Causes Solutions "Cannot connect with the • The wireless LAN board Turn off the power, and then wireless card. Turn the main was not inserted when the confirm the wireless LAN board power switch off, then check the machine was turned on.
Page 216 9. Troubleshooting Messages Causes Solutions "Following output tray is full. The output tray is full. • Remove paper from the Remove paper." output tray to resume printing. If paper is destined for the finisher shift tray, to prevent paper from falling off the tray press the [Stop] key to suspend printing, and then remove the paper.
Page 217: When There Is A Problem Scanning Or Storing Originals
When Other Messages Appear When There Is a Problem Scanning or Storing Originals Messages Causes Solutions "Cannot detect original size. The machine failed to detect the • Place the original correctly. Select scan size." size of the original. • Specify the scan size, and then place the originals again.
Page 218: When The Address Book Is Updated
9. Troubleshooting Messages Causes Solutions "The format of the image data is The file format of the shortcut The file format of shortcut not valid. See the manual for image to be added is not images to be added must be required data."...
Page 219: When Data Cannot Be Sent Due To A Problem With The Destination
When Other Messages Appear Messages Causes Solutions "Updating the destination list... The destination list is being Wait until the message Please wait. Specified updated from the network using disappears. Do not turn off the destination(s) or sender's name Web Image Monitor. power while this message is has been cleared."...
Page 220: When The Machine Cannot Be Operated Due To A Problem With The User Certificate
9. Troubleshooting When the Machine Cannot Be Operated Due to a Problem with the User Certificate Messages Causes Solutions "The destination cannot be The user certificate (destination A new user certificate must be selected because its encryption certificate) has expired. installed.
Page 221: When Problems Occur While Logging In
When Other Messages Appear Messages Causes Solutions "XXX cannot be YYY because The device certificate (PDF with A new device certificate (PDF the Digital Signature's device digital signature or PDF/A with with digital signature or PDF/A certificate is not currently valid." digital signature) has expired.
Page 222: When The User Lacks Privileges To Perform An Operation
9. Troubleshooting When the User Lacks Privileges to Perform an Operation Messages Causes Solutions "You do not have the privileges The logged in user name does For details about how to set to use this function." not have permission for the permissions, see Security Guide selected function.
Page 223 When Other Messages Appear Messages Causes Solutions "Exceeded time limit for LDAP A network error has occurred • Try the operation again. If server search. Check the server and connection has failed. the message is still shown, status." the network may be busy. •...
Page 224 9. Troubleshooting...
Page 225: Index
INDEX Distributed scan management......Document Server.... 10, 16, 33, 67, 77, 78, 95 2 Sided Print............DSM............... Duplex..............Duplex Copy............. 9, 53 AC power switch........... Address Book..........11, 210 Address Book Management......... E-mail address............ADF.............. 8, 23, 47 E-mail destination..........88, 89 ADF's extender............
Page 226 Loading two-sided paper........Locked Print............Quick Install............Logging in............Logging in to the machine........Logging out the machine........Recommended paper......... Reducing my Costs..........Region A..............Magazine.............. Region B..............Main power............Registering destinations......... Main power switch..........Ring binder............8, 29 Managing document..........Running out of toner..........
Page 227 Turning On/Off the Power........Two-Sided Combine..........Two-sided paper..........Unauthorized copy prevention......Used toner............User certificate............. User code authentication........Vents............... Web Image Monitor........20, 99 What you can do with this machine..... Wide large capacity tray......8, 30, 109 Wide LCT..........8, 30, 109 WSD scanner............
Page 228 MEMO D181-2503...
Page 230 D181-2503...

Ricoh Pro 8100s User Manual

1 Easy Search

2 Getting Started

3 Copy

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Toner

9 Troubleshooting

Quick Links

User Guide

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Questions and answers

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Summary of Contents for Ricoh Pro 8100s

Table of Contents