Ricoh OR-C1 Field Service Manual page 482

3. Appendix: Service Call Conditions
• SMC - All (SP5-990-001)
• SMC - Logging (SP5-990-004)
• Printer driver settings used when the problem occurs
• All data displayed on the screen (SC code, error code, and program address where the problem is
logged.)
• Image file which causes the problem, if possible
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