Ricoh OR-C1 Field Service Manual page 480

3. Appendix: Service Call Conditions
No. Type
994 C
3
No. Type
995 D
-001
-002
-003
-004
122
Details (Symptom, Possible Cause, Troubleshooting Procedures)
OCS record limitation error
An error occurred because the number of records exceeded the limit for images
managed in the service layer of the firmware. This can occur if there if there are too
many application screens open on the operation panel.
• No action required because this SC does not interfere with operation of the
machine.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Controller Board Mismatch
• Defective BCU
• NVRAM Replacement error
1. Install the previous NVRAM.
2. Input the serial number with SP5811-004, and turn the main power switch
off/on.
• Defective NVRAM
• Defective controller
1. Update the controller firmware.
2. Install a new NVRAM, and turn off and on the main power switch after
SC995-002 has occurred.
• Incorrect type controller installed
• Defective controller
Replace the controller with the correct type.
• Incorrect model controller installed.
Replace the controller with the correct model.