Display Meassage Troubleshooting - Muratec MFX-C4000 Field Engineering Manual

4.2.2 Display Meassage Troubleshooting

Messages appear on the Smart Panel program window or on the control panel display to indicate machine
status or errors. Refer to the tables below to understand the messages meaning to correct the problem,
if necessary.
Message
{Color} toner is low. Order
new toner cartridge
{Color} imaging unit is not
compatible. Check user's
guide
{Color} imaging unit is not
installed. Install it
{Color} imaging unit is
worn. Replace with new
one
{Color} toner cartridge is
not compatible. Check
user's guide
{Color} toner cartridge is
not installed. Install it
{Color} toner cartridge is
worn. Replace with new
one
{Color} toner cartridge is
worn. Replace with new
one
{Color} toner is empty.
Replace toner cartridge
{Side/Main} Door is open.
Close it
Communication problem
occurred with tray2
or
Communication problem
occurred with tray2(HCF)
Service Manual
Alignment & Troubleshooting
Meaning
Toner Cartridge is almost empty.
The imaging unit you have installed
is not for your machine.
The imaging unit is not tinstalled,
or the CRUM in the cartridge is not
connected.
The imaging unit is at the end of its
life.
The toner cartridge you have
installed is not for your machine.
The toner cartridge is not installed
or the CRUM in the cartridege is
not properly connected.
The color toner cartridge has run
out. The machine stops printing.
The toner cartridge has run out.
The machine stops printing.
The lifespan of the color toner
cartridge which the arrow indicates
is reached.
The side door or main door is open. 1. Open and close the door. If the message is
Tray2 or HCF is not installed.
Suggested Solutions
Install a new toner cartridge.
Install a gunuine toner cartridge,
designed for your machine.
Check the connection between imaging unit
CRUM connnector and SET.
Install a new Imaging unit.
Install a new toner cartridge.
Check the connection between toner cartridge
CRUM connnector and SET.
Install a new toner cartridge.
Replace a new toner cartridge.
Install a new toner cartridge.
not disappeared, check the below steps.
2. Check that the door switch is pushed.
3. Check that the Ui message is chaged by
door switch action.
4. Check the door switch signal on EDC
mode.
Check the connection between Tray2 and
HCF. If there is any problem, replace the
tray2 and HCF board. If the problem persists,
replace the main board.
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