Muratec MFX-C4000 Field Engineering Manual page 181

Message
Paper Jam in tray2
or
Paper Jam in tray2(HCF).
Paper Jam in tray3
Paper Jam in tray3(HCF)
Paper jam inside finisher
Paper jam inside finisher's
duplexer
Paper Jam inside of
duplex path
Paper Jam inside of
machine
Scanner locking switch is
locked or another problem
occurred
Sensor failure: #10-012.
Call for service
Service Manual
Alignment & Troubleshooting
Meaning
Paper has jammed in the feeding
area of the tray.
Paper has jammed in the feeding
area of the tray.
Paper has jammed in the feeding
area of the tray.
Paper jammed in the stacker.
Paper jammed in the stacker.
Paper has jammed during duplex
printing.
Paper has jammed in the
registration area
The CCD lock has been locked.
the CCD does not detect its home
location or move.
Sensor error.
Suggested Solutions
1. Open the tray2 or HCF door and remove
the jammed paper.
2. If pick up roller does not rotate , check the
pick up clutch.
3. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
4. Check the feed sensor. If it is defective,
replace it.
1. If there is no paper but the error message
is displayed, check the Feed sensor or
hardware.
2. If Pickup roller is rotating and the paper is
feeding, check the pick up clutch.
1. Open the tray3 door and remove the
jammed paper.
2. If pick up roller does not rotate, check the
pick up clutch.
3. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
4. Check the feed sensor. If it is defective,
replace it.
Open the stacker door and remove jammed
paper by lowering guide 1a or 1b.
Open the stacker door and remove jammed
paper by lowering guide 1a or 1b.
If there is no paper but the error message
is displayed, check the Duplex sensor.
(Component Test)
1. Open the Side door and remove the
jammed paper.
2. If there is not jammed paper but the error
is occured, Check the Registration Sensor
(Component Test -> Sensor Read -> RG
value)
3. If the paper stopped after actuating the Exit
sensor, Check the Exit sensor (Component
Test -> Sensor Read -> EX value)
Unlock the CCD lock.
Check the external temperature sensor and
main board. If it is defective, replace it.
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