Muratec MFX-C4000 Field Engineering Manual page 180

Message
Original paper jam inside
of scanner
Original paper jam
while reversing paper in
scanner
Paper jam at exit of
finisher
Paper Jam at the bottom
of duplex path
Paper Jam at the top of
duplex path
Paper Jam in exit area
Paper jam in front of
finisher
Paper Jam in MP tray
Paper Jam in tray1
Service Manual
Alignment & Troubleshooting
Meaning
After power on and initializing, the
original is sensed by DADF inner
sensor(Regi, Scan, Gate, Duplex,
Reverse Stack)
The lead edge of the document
failed to actuate the duplex sensor
within the correct time when the
document was fed the wrong way.
Paper jammed in the stacker.
Paper has jammed during duplex
printing.
Paper has jammed during duplex
printing.
Paper has jammed in the fuser
area.
Paper jammed in the stacker.
Paper misfed from multi-purpose
tray.
Paper has jammed in the feeding
area of the tray.
Suggested Solutions
1. Open the DADF door. And remove the
jammed paper. Close the DADF door.
2. Open the platen door and remove the
jammed paper.
3. Open the reverse stack dooor and remove
the jammed paper.
4. Check the paper exit.
1. Open the DADF door. And remove the
jammed paper. Close the DADF door.
2. Open the platen door and remove the
jammed paper.
3. Open the reverse stack door and remove
the jammed paper.
4. Check the paper exit.
Open the stacker door and remove jammed
paper by lowering guide 1a or 1b.
If there is no paper but the error message
is displayed, check the Duplex sensor.
(Component Test)
If there is no paper but the error message
is displayed, check the Duplex sensor.
(Component Test)
1. If there is not jammed paper but the
error is occured, Check the Exit Sensor
(Component Test -> Sensor Read -> EX
value)
Open the stacker door and remove jammed
paper by lowering guide 1a or 1b.
1. If pick up roller does not rotate , check the
pick up clutch.
2. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
3. Check the feed sensor. If it is defective,
replace it.
1. Open the side door and remove the jammed
paper.
2. If pick up roller does not rotate , check the
pick up clutch.
3. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
4. Check the feed sensor. If it is defective,
replace it.
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