Ricoh C2828 Function Manual page 831

Condition
Cannot perform the following:
• Print with the printer driver
• Connect with the TWAIN
driver
• Send or print with the LAN-
Fax driver
Cannot perform the following:
• Print with the printer driver
• Connect with the TWAIN
driver
• Send or print with the LAN-
Fax driver
Cannot authenticate using the
TWAIN driver.
Cannot authenticate using the
TWAIN driver.
Cannot authenticate using the
TWAIN driver.
After starting "User Management
Tool" or "Address Management
Tool" in SmartDeviceMonitor for
Admin and entering the correct
login user name and password,
a message that an incorrect
password has been entered
appears.
Cannot log on to the machine
using [Document Server:
Cause
The encryption key specified in
the driver does not match the
machine's driver encryption key.
The SNMPv3 account,
password, and encryption
algorithm do not match settings
specified on this machine.
Another user is logging on to the
machine.
Authentication is taking time
because of operating conditions.
Authentication is not possible
while the machine is editing the
Address Book data.
"Restrict Use of Simple
Encryption" is not set correctly.
Alternatively, "SSL/TLS" has
been enabled although the
required certificate is not installed
in the computer.
"Restrict Use of Simple
Encryption" is not set correctly.
Authentication Does Not Work Properly
Solution
Confirm with the user
administrator if using basic
authentication.
Specify the driver encryption key
registered in the machine.
See "Driver Encryption Key".
Specify the account, password
and the encryption algorithm of
SNMPv3 registered in the
machine using network
connection tools.
Wait for the user to log off.
Make sure the LDAP server
setting is correct.
Make sure the network settings
are correct.
Wait until editing of the Address
Book data is complete.
Set "Restrict Use of Simple
Encryption" to [On].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
See "Setting the SSL / TLS
Encryption Mode".
Set "Restrict Use of Simple
Encryption" to [On].
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