Ricoh C2828 Function Manual page 816

9. Troubleshooting
Basic Authentication
Error Code
B0103-000
B0104-000
B0105-000
9
B0206-002
B0206-002
B0206-003
230
Cause
A TWAIN operation occurred
during authentication.
Failed to decrypt password.
A login user name was not
specified but a DeskTopBinder
operation was performed.
1. A login user name or
password error occurred.
2. The user attempted
authentication from an
application on the "System
Settings" screen, where only
the administrator has
authentication ability.
An authentication error
occurred because the user
name contains a space, colon
(:), or quotation mark (").
Solution
Make sure no other user is
logged on to the machine, and
then try again.
1. A password error occurred.
Make sure the password is
entered correctly.
2. "Restrict Use of Simple
Encryption" is enabled.
The administrator has restricted
use of simple encryption. You
can use the encryption key if it
has been specified in the driver.
3. A driver encryption key error
occurred.
Make sure that the encryption
key is correctly specified on the
driver.
Specify the DeskTopBinder
login user name correctly.
Make sure the login user name
and password are entered
correctly and then log in.
Only the administrator has
login privileges on this screen.
Log in as a general user from
the application's login screen.
Recreate the account if the
account name contains any of
these prohibited characters.