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B5 SYSTEM ADMINISTRATION—SERVICE SETTINGS
Table B-15
Parameter
Menu Repeat
Cycle
Call Transfer
Anytime
Wait for
Second Digit
No DTMF
Input
Operation
292
Installation Manual
Value Range
(Default)
1-3 times
Specifies the number of times Custom Service menu
(3)
messages will be repeated to the caller.
Extn./Mbx/No
Specifies the destination to which the call will be transferred.
(Extn.)
The "Extn." setting (enter "E") enables callers to be transferred
directly to their intended party by dialing the extension number.
The "Mbx" setting (enter "M") enables callers to leave
messages in a mailbox by entering the mailbox number. The
"No" setting (enter "N") disables extension transfer and
mailbox transfer; only 1-digit entries work (following the
Custom Service menu).
Note
1-5 s
Resolves the problem when the first digit of the extension or
(1)
mailbox number is the same as one of the Custom Service
menu choices. The VPS waits the specified period of time for
a second digit to be dialed. If the time period expires without a
second digit being entered, the system assumes the caller has
selected a menu choice. Use this parameter only if "Call
Transfer Anytime" is set to "Extn." or "Mbx".
a-f, o
Specifies how to handle a call when there is no response to the
(c)
menu message. No response usually indicates that the caller
is using a rotary phone. The factory setting is "C. Operator",
*
See the following
"Keypad
which allows the caller to be automatically connected to an
operator after message playback.
Assignment".
Description/Function
This parameter should be set to "No" when Subscriber
Service is specified as a Custom Service option and it is
desired that digits can be entered very quickly to specify a
mailbox. Therefore, in most cases, "No" is the best setting
for this parameter. This is especially true if you do not want
to explain "Call Transfer Any Time" in your Custom
Service menu recording.
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Troubleshooting
