Messages Displayed When Using The Scanner Function; Messages Displayed On The Control Panel When Using The Scanner Function - Ricoh MP 2553 Series Read Me First

10. Troubleshooting
Messages Displayed When Using the Scanner
Function

Messages Displayed on the Control Panel When Using the Scanner Function

This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Message
"Cannot find the specified
path. Please check the
settings."
"Cannot find the specified
path. Please check the
settings."
"Entered user code is not
correct. Please re-enter."
"Exceeded max. number of
alphanumeric characters for
the path."
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Causes
The destination computer
name or folder name is
invalid.
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
You have entered an
incorrect user code.
The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.
Solutions
Check whether the computer name and
the folder name for the destination are
correct.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
operating system's Help.
Check the authentication settings, and
then enter a correct user code.
The maximum number of characters
which can be entered for the path is
256. Check the number of characters
you entered, and then enter the path
again.