Ricoh MP 2554 Series Manual
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Table of Contents

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Read This First
Manuals Provided with This Machine
Safety Information for This Machine
Other Information for This Machine
Appendix
For information not found in paper manuals,
see the online manuals available on our web
site (http://www.ricoh.com/downloads/) or
via Smart Operation Panel.
Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in this manual before using the
machine.

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Summary of Contents for Ricoh MP 2554 Series

  • Page 1 Appendix For information not found in paper manuals, see the online manuals available on our web site (http://www.ricoh.com/downloads/) or via Smart Operation Panel. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in this manual before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................2 Symbols Used in the Manuals........................2 Disclaimer................................2 Notes................................3 Machine Types............................... 3 1. Manuals Provided with This Machine Manuals for This Machine..........................5 Manuals List..............................7 How to Use the Operating Instructions......................9 Formats of the Operating Instructions......................
  • Page 4: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
  • Page 5: Notes

    In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you. Notes Contents of this manual are subject to change without prior notice. The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.
  • Page 7: Manuals Provided With This Machine

    1. Manuals Provided with This Machine This chapter explains manuals for this machine. Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. •...
  • Page 8 1. Manuals Provided with This Machine Troubleshooting Provides a guide for resolving common usage-related problems. Copy/ Document Server Explains Copier and Document Server functions and operations. Also refer to this manual for explanations on how to specify the settings for originals. Explains Facsimile functions and operations.
  • Page 9: Manuals List

    Manuals for This Machine • Quick Reference Scanner Guide • Appendix • DHCP Option 204 • Manuals provided are specific to machine types. • Information for users of the standard operation panel: • You can download information about the machine's certification, which is based on an IT security certification system (hereafter CC Certification), from http://support-download.com/ services/device/ccmanual/mp_2554_3054_3554_4054_5054_6054/en/ download_admin.html and http://support-download.com/services/device/ccmanual/...
  • Page 10 1. Manuals Provided with This Machine Manuals Printed HTML displayed on PDF Manuals Manual Name Manuals Manuals the Smart Provided Provided Provided Operation Panel Print Scan Connecting the Machine/ System Settings PostScript 3 Extended Feature Settings Security Guide Driver Installation Guide Quick Reference Copy Guide Quick Reference FAX Guide Quick Reference Scanner Guide...
  • Page 11: How To Use The Operating Instructions

    How to Use the Operating Instructions How to Use the Operating Instructions This chapter describes the operating instructions of this machine. Formats of the Operating Instructions The operating instructions of this machine are provided in the following formats: • Printed manuals •...
  • Page 12 1. Manuals Provided with This Machine...
  • Page 13: Safety Information For This Machine

    2. Safety Information for This Machine This chapter describes the safety precautions. Safety Information Safety During Operation In this manual, the following important symbols are used: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 14 2. Safety Information for This Machine • Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur. • Do not place heavy objects on the machine. Doing so can cause the machine to topple over, possibly resulting in injury.
  • Page 15 Safety Information • If the power cord is damaged and its inner wires are exposed or broken, contact your service representative for a replacement. Use of damaged power cords could result in fire or electric shock. • Be sure to disconnect the plug from the wall outlet at least once a year and check for the following: •...
  • Page 16 2. Safety Information for This Machine Handling the main machine This section explains safety precautions about handling the main machine. • Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of an emergency. •...
  • Page 17 Safety Information • Contact your service representative if you need to lift the machine (such as when relocating it to another floor). Do not attempt to lift the machine without the assistance of your service representative. The machine will be damaged if it topples or is dropped, resulting in malfunction and risk of injury to users.
  • Page 18 2. Safety Information for This Machine • If the machine's interior is not cleaned regularly, dust will accumulate. Fire and breakdown can result from heavy accumulation of dust inside this machine. Contact your sales or service representative for details about and charges for cleaning the machine's interior. Handling the machine's supplies This section explains safety precautions about handling the machine's supplies.
  • Page 19 Safety Information • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible.
  • Page 20: Safety Labels Of This Machine

    2. Safety Information for This Machine Safety Labels of This Machine This section explains the machine's safety information labels. Positions of WARNING and CAUTION labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated.
  • Page 21 Safety Labels of This Machine Paper trays DCK002 1 and 2. The inside of the machine could be very hot. Do not touch the parts which a label is put on. Otherwise, an injury might occur. Finisher SR3140 or Booklet Finisher SR3150 DCK003...
  • Page 22 2. Safety Information for This Machine During operation, rollers for transporting the paper revolve. Take care not to touch rollers during operation. Otherwise, an injury might occur. Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit, or removing paper jam.
  • Page 23: Power Switch Symbols

    Safety Labels of This Machine Internal Finisher SR3180 DCK005 The inside of the machine could be very hot. Do not touch the parts which a label is put on. Otherwise, an injury might occur. Power Switch Symbols The meanings of the symbols for the switches on this machine are as follows: •...
  • Page 24 2. Safety Information for This Machine...
  • Page 25: Other Information For This Machine

    3. Other Information for This Machine This chapter describes laws and regulations related to this machine. Laws and Regulations Duplication and Printing Prohibited Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
  • Page 26: Notes To Usa Users Of Fcc Requirements

    3. Other Information for This Machine degrees (minimum) and 13 degrees (maximum) in the horizontal direction, and laser beams are generated in Continuous Wave (CW) mode. The maximum output power of the light source is 15 milliwatt. Caution Use of controls or adjustments or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.
  • Page 27 (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000...
  • Page 28 7. If trouble is experienced with this equipment, for repair or warranty information, please contact Ricoh Americas Corporation Customer Support Department at 1-800-FASTFIX. If this device is causing problems with your telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 29: Important Safety Instructions For Facsimile Unit

    Laws and Regulations Important Safety Instructions for Facsimile Unit When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 30: Notes To Canadian Users Of Facsimile Unit

    3. Other Information for This Machine levels of RF energy that it deemed to comply without maximum permissive exposure evaluation (MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). Remarques à...
  • Page 31: Appendix

    4. Appendix This appendix describes trademarks for the machine. Trademarks Adobe, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. Google and Chrome™...
  • Page 32 MEMO...
  • Page 33 MEMO...
  • Page 34 MEMO D202-7011...
  • Page 35 © 2014...
  • Page 36 D202-7011...
  • Page 37 Information for This Machine For information not found in paper manu- als, see the online manuals available on our web site (http://www.ricoh.com/downloads/) . For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
  • Page 39 TABLE OF CONTENTS How to Read the Manuals..........................7 Symbols Used in the Manuals........................7 Model-Specific Information..........................8 Names of Major Features..........................9 1. What You Can Do with This Machine Searching by What You Want to Do......................11 Reducing my Costs............................11 Using Scanned Files on the Computer.......................
  • Page 40 Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)................................59 Changing the Display Language........................61 Changing the Display Language (When Using the Smart Operation Panel)......... 61 How to Use the [Home] Screen (When Using the Standard Operation Panel)......... 62 Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)......
  • Page 41 Copying onto Custom Size Paper from the Bypass Tray................100 Copying onto Envelopes..........................101 Copying onto Envelopes from the Bypass Tray..................101 Copying onto Envelopes from the Paper Tray..................102 Sort..................................103 Changing the Number of Sets........................104 Storing Data in the Document Server......................106 4.
  • Page 42 Configuring Envelope Settings Using the Control Panel................ 129 Printing on Envelopes Using the Printer Driver..................130 Saving and Printing Using the Document Server..................131 Storing Documents in Document Server....................131 Managing Documents Stored in Document Server................132 6. Scan Basic Procedure When Using Scan to Folder..................... 133 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..
  • Page 43 Loading Orientation-fixed Paper or Two-sided Paper................169 Recommended Paper............................ 172 Recommended Paper Sizes and Types....................172 Adding Toner..............................183 Sending Faxes or Scanned Documents When Toner Has Run Out............184 Disposing of Used Toner...........................185 10. Troubleshooting When a Status Icon Is Displayed........................187 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing.............
  • Page 44 ENERGY STAR Program........................... 249 Energy Saving Functions...........................249 User Information on Electrical and Electronic Equipment (mainly Europe)...... 252 Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) ..................................253 Environmental Advice for Users (mainly Europe)............... 254 Notes to users in the state of California (Notes to Users in USA) (mainly North America)..
  • Page 45: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
  • Page 46: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DCG004 The following information is region-specific.
  • Page 47: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder ARDF • Auto Document Feeder ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF) •...
  • Page 49: What You Can Do With This Machine

    1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server.
  • Page 50: Using Scanned Files On The Computer

    1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files...
  • Page 51: Registering Destinations

    Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax.
  • Page 52: Operating The Machine More Effectively

    1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/FAX/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.
  • Page 53: What You Can Do With This Machine

    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
  • Page 54: Making Copies Using Various Functions

    1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server. • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically.
  • Page 55: Printing Data Using Various Functions

    What You Can Do with This Machine Printing Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.
  • Page 56: Sending And Receiving Faxes Without Paper

    1. What You Can Do with This Machine CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...
  • Page 57 What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
  • Page 58: Sending And Receiving Faxes Via The Internet

    1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com...
  • Page 59: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed

    What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN).
  • Page 60: Using The Facsimile And The Scanner In A Network Environment

    1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan.
  • Page 61: Preventing Information Leakage (Security Functions)

    What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.
  • Page 62: Centrally Controlling Scan Conditions And Distribution

    1. What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
  • Page 63: Preventing Unauthorized Copying

    What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
  • Page 64 1. What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
  • Page 65: Getting Started

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DCG001 1.
  • Page 66 2. Getting Started 3. Vents Prevent overheating. 4. Control panel See page 56 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)" or page 59 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)".
  • Page 67 Guide to Names and Functions of Components Front and right view DCG002 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
  • Page 68: Guide To Components (Mainly Asia)

    2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view DCG003 1. Vents Prevent overheating. Guide to Components (mainly Asia) •...
  • Page 69 Guide to Names and Functions of Components Front and left view DCG001 1. Exposure glass cover or ADF (The illustration shows the ARDF.) Lower the exposure glass cover or the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
  • Page 70 2. Getting Started 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view DCG002 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
  • Page 71: Guide To Components (Mainly North America)

    Guide to Names and Functions of Components 4. Extender Pull this extender out when loading sheets larger than A4 , 8 × 11 in the bypass tray. 5. Vents Prevent overheating. 6. Lower right cover Open this cover when a paper jam occurs. 7.
  • Page 72 2. Getting Started Front and left view DCG001 1. ADF (The illustration shows the ARDF.) Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
  • Page 73 Guide to Names and Functions of Components 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view DCG002 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
  • Page 74 2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 , 8 × 11 in the bypass tray. 5. Vents Prevent overheating. 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs.
  • Page 75: Guide To Functions Of The Machine's Options

    Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Check which type of machine you have. See Read This First. External options for Type 1, 2, and 3 (mainly Europe) DCG031 1.
  • Page 76 2. Getting Started 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
  • Page 77 Guide to Functions of the Machine's Options External options for Type 1, 2, and 3 (mainly Asia) DCG032 1. Exposure glass cover Lower this cover over originals. 2. ARDF Load a stack of originals here. They will feed in automatically. 3.
  • Page 78 2. Getting Started 6. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
  • Page 79 Guide to Functions of the Machine's Options External options for Type 1, 2, and 3 (mainly North America) DCG033 1. Smart Operation Panel This control panel is provided with advanced operativity. 2. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions.
  • Page 80 2. Getting Started 5. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
  • Page 81 Guide to Functions of the Machine's Options External options for Type 4 and 5 (mainly Europe) DCG034 1. Lower paper tray Holds up to 550 sheets of paper. 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3.
  • Page 82 2. Getting Started 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the finisher. 8. Internal shift tray Sorts and stacks multiple sheets of paper. 9.
  • Page 83 Guide to Functions of the Machine's Options External options for Type 4 and 5 (mainly Asia) DCG035 1. Exposure glass cover Lower this cover over originals. 2. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 3.
  • Page 84 2. Getting Started 7. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
  • Page 85 Guide to Functions of the Machine's Options 18. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: •...
  • Page 86 2. Getting Started 3. Lower paper tray Holds up to 550 sheets of paper. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use.
  • Page 87 Guide to Functions of the Machine's Options • Finisher upper tray • Finisher shift tray Copies can be punched if the optional punch unit is installed on the finisher. 16. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets.
  • Page 88 2. Getting Started 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
  • Page 89 Guide to Functions of the Machine's Options 13. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: •...
  • Page 90 2. Getting Started 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
  • Page 91 Guide to Functions of the Machine's Options 14. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: •...
  • Page 92 2. Getting Started 3. Lower paper tray Holds up to 550 sheets of paper. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use.
  • Page 93 Guide to Functions of the Machine's Options 15. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: •...
  • Page 94: Guide To The Names And Functions Of The Machine's Control Panel (When Using The Standard Operation Panel)

    2. Getting Started Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) This illustration shows the control panel of the machine with options fully installed. CUV012 1. [Home] key Press to display the [Home] screen. For details, see page 62 "How to Use the [Home] Screen (When Using the Standard Operation Panel)"...
  • Page 95 Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used Functions", Convenient Functions. •...
  • Page 96 2. Getting Started 18. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer.
  • Page 97: Guide To The Names And Functions Of The Machine's Control Panel (When Using The Smart Operation Panel)

    Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) CXV208 1. [Home] key Press to display the [Home] screen. For details, see page 68 "How to Use the [Home] Screen (When Using the Smart Operation Panel)".
  • Page 98 2. Getting Started 5. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 6. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer.
  • Page 99: Changing The Display Language

    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 •...
  • Page 100: How To Use The [Home] Screen (When Using The Standard Operation Panel)

    2. Getting Started How to Use the [Home] Screen (When Using the Standard Operation Panel) The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen.
  • Page 101: Adding Icons To The [Home] Screen (When Using The Standard Operation Panel)

    How to Use the [Home] Screen (When Using the Standard Operation Panel) Press to switch pages when the icons are not displayed on 1 page. 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 63 "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)".
  • Page 102 2. Getting Started • For details about the procedure for registering a shortcut using the [Program] screen, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions. • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an Icon on the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions.
  • Page 103 How to Use the [Home] Screen (When Using the Standard Operation Panel) Press the [User Tools/Counter] key. CXX005 Press [Edit Home]. Press [Add Icon].
  • Page 104 2. Getting Started Press the [Program] tab. Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed.
  • Page 105 How to Use the [Home] Screen (When Using the Standard Operation Panel) Press [OK]. Press the [User Tools/Counter] key. • Press on the upper-right corner of the screen to check the position on the simple screen.
  • Page 106: How To Use The [Home] Screen (When Using The Smart Operation Panel)

    2. Getting Started How to Use the [Home] Screen (When Using the Smart Operation Panel) To display the [Home] screen, press the [Home] key on the control panel. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
  • Page 107: Adding Icons To The [Home] Screen (When Using The Smart Operation Panel)

    How to Use the [Home] Screen (When Using the Smart Operation Panel) 4. Icon display area Displays the function or application icons and widgets. Displayed icons differ between the five home screens. For details about icons on each screen, see "Main Icons on the [Home] Screen (When Using the Smart Operation Panel)", Getting Started.
  • Page 108 2. Getting Started Press [Application] or [Machine Application]. Press [Application] to select quick applications or other Smart Operation Panel applications. Press [Machine Application] to select copier mode, fax mode, or some other of the machine's applications. Select the application you want to add from the list. Adding shortcuts to bookmarks on the [Home] screen (when using the Smart Operation Panel) You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the...
  • Page 109 How to Use the [Home] Screen (When Using the Smart Operation Panel) Press the [Home] key. CZP155 Select the screen to which you want to add a shortcut. Press and hold down an area on the screen where no icons are displayed. Press [Icon] on the [Add to Home] screen.
  • Page 110 2. Getting Started Adding widgets to the [Home] screen (when using the Smart Operation Panel) You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language. Press the [Home] key. CZP155 Select the screen to which you want to add a widget.
  • Page 111: Registering Functions In A Program

    Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, Special Original, paper tray, Store File (except for User Name, File Name,...
  • Page 112 2. Getting Started CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. Edit the copy settings so all functions you want to store in a program are selected.
  • Page 113 Registering Functions in a Program Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • The number of characters you can enter for a program name varies depending on the functions as follows: •...
  • Page 114: Example Of Programs

    2. Getting Started • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and page 69 "Adding Icons to the [Home] Screen (When Using the Smart Operation Panel)". Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.
  • Page 115 Registering Functions in a Program Program name Program description Effect Storage copy: Specify a folder in [Target Folder to You can use folders to organize XXXX Store] in [Store File]. stored files by user name or intended use. (replace XXXX by a folder name) Scanner mode Program name...
  • Page 116 2. Getting Started Program name Program description Effect High resolution Specify settings to save scanned Scanned documents maintain much scan data in TIFF format. Also, specify a of the detail of the originals, but the higher resolution in [Scan Settings]. size of the data may be quite large.
  • Page 117: Turning On/Off The Power

    Turning On/Off the Power Turning On/Off the Power The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
  • Page 118: Logging In The Machine

    2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
  • Page 119: Logging In Using The Control Panel (When Using The Smart Operation Panel)

    Logging In the Machine Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging In Using the Control Panel (When Using the Smart Operation Panel) This section explains the procedure for logging in to the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
  • Page 120: Logging Out Using The Control Panel (When Using The Standard Operation Panel)

    2. Getting Started Logging Out Using the Control Panel (When Using the Standard Operation Panel) This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set. • To prevent use of the machine by unauthorized persons, always log out when you have finished using the machine.
  • Page 121: Placing Originals

    Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
  • Page 122: Placing Originals On The Exposure Glass (Mainly North America)

    2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF or the exposure glass cover. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
  • Page 123: Placing Originals In The Auto Document Feeder

    Placing Originals DCG030 1. Positioning mark Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect the size of the original incorrectly or display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover.
  • Page 124 2. Getting Started One-pass duplex scanning ADF DCG008 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. (The illustration shows the ARDF.) DCG009 1.
  • Page 125: Copy

    3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
  • Page 126 3. Copy • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. Make sure that no previous settings remain. When there are previous settings remaining, press the [Reset] key.
  • Page 127: Auto Reduce / Enlarge

    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
  • Page 128 3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
  • Page 129: Duplex Copying

    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
  • Page 130 3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press [Orientation].
  • Page 131: Specifying The Original And Copy Orientation

    Duplex Copying Select the original orientation, and then press [OK]. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
  • Page 132 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
  • Page 133: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
  • Page 134: One-Sided Combine

    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
  • Page 135: Two-Sided Combine

    Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:].
  • Page 136 3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with 8 pages per side.
  • Page 137 Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK]. Select the number of originals to combine.
  • Page 138: Copying Onto Custom Size Paper From The Bypass Tray

    3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–600.0 mm (5.83–23.62 inches) and a vertical length of 90.0–304.8 mm (3.55–12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
  • Page 139: Copying Onto Envelopes

    Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 172 "Recommended Paper Sizes and Types".
  • Page 140: Copying Onto Envelopes From The Paper Tray

    3. Copy Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. Press the [ ] key. Press [Paper Size]. Specify the envelope size, and then press [OK] twice. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools.
  • Page 141: Sort

    Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
  • Page 142: Changing The Number Of Sets

    3. Copy Press [Finishing]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying.
  • Page 143 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
  • Page 144: Storing Data In The Document Server

    3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 153 "Storing Data".
  • Page 145: Fax

    4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
  • Page 146 4. Fax Make sure [Immed. TX] is not highlighted. Place the original into the ADF. Make the scan settings such as scan size and resolution. Configure the transmission settings such as [TX Mode] as necessary. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key.
  • Page 147: Sending Originals Using The Exposure Glass (Memory Transmission)

    Basic Procedure for Transmissions (Memory Transmission) If you send documents to Internet Fax or e-mail destinations or enable the Email TX Results function, specify a sender. Press the [Start] key. Sending Originals Using the Exposure Glass (Memory Transmission) Make sure [Immed. TX] is not highlighted. Place the first page of the original face down on the exposure glass.
  • Page 148: Registering A Fax Destination

    4. Fax Registering a Fax Destination Display the Address Book screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Address Book Management] icon on the [Home] screen. •...
  • Page 149: Deleting A Fax Destination

    Basic Procedure for Transmissions (Memory Transmission) Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". Press [OK]. Close the Address Book screen. • When using the standard operation panel Press the [User Tools/Counter] key.
  • Page 150 4. Fax Press [Fax Dest.]. Press [Change] under "Fax Destination". Press [Delete All], and then press [OK] under "Fax Destination". Press [OK]. Close the Address Book screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen.
  • Page 151: Transmitting While Checking Connection To Destination (Immediate Transmission)

    Transmitting while Checking Connection to Destination (Immediate Transmission) Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
  • Page 152: Sending Originals Using The Exposure Glass (Immediate Transmission)

    4. Fax Press [Immed. TX]. Place the original into the ADF. Select the scan settings you require. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. Press the [Start] key. Sending Originals Using the Exposure Glass (Immediate Transmission) Press [Immed.
  • Page 153 Transmitting while Checking Connection to Destination (Immediate Transmission) Press the [ ] key.
  • Page 154: Canceling A Transmission

    4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. Cancel sending. • When using the standard operation panel Press the [Reset] key.
  • Page 155: Canceling A Transmission After The Original Is Scanned

    Canceling a Transmission Press the [Stop] key. CXX006 Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit.
  • Page 156 4. Fax Press [OK]. To cancel another file, repeat Steps 3 through 5. Press [Exit]. After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit] twice.
  • Page 157: Storing A Document

    Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
  • Page 158: Sending Stored Documents

    4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
  • Page 159 Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
  • Page 160: Printing The Journal Manually

    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
  • Page 161: Print

    5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
  • Page 162: Displaying The Printer Driver Properties

    5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
  • Page 163: Standard Printing

    Standard Printing Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
  • Page 164: Printing On Both Sides Of Sheets

    5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thick 3(221 to 256 g/m2), Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock When Using the PCL 6 Printer Driver...
  • Page 165: Combining Multiple Pages Into Single Page

    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
  • Page 166 5. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
  • Page 167: Printing On Envelopes

    Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key.
  • Page 168: Printing On Envelopes Using The Printer Driver

    5. Print Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the [Select Printer] list, select the printer you want to use. Click [Preferences].
  • Page 169: Saving And Printing Using The Document Server

    Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...
  • Page 170: Managing Documents Stored In Document Server

    5. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 155 "Printing Stored Documents".
  • Page 171: Scan

    6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
  • Page 172: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information

    6. Scan Press the [Folder] tab. Place originals. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
  • Page 173 Basic Procedure When Using Scan to Folder Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. On the [Start] menu, point to [All Programs], then [Accessories], and then click on [Command Prompt].
  • Page 174: Registering An Smb Folder

    6. Scan In the [Select Users or Groups] window, click [Advanced...]. Specify one or more object types, select a location, and then click [Find Now]. From the list of results, select the groups and users you want to grant access to, and then click [OK].
  • Page 175 Basic Procedure When Using Scan to Folder Press [New Program]. Press [Change] under "Name". The name entry display appears. Enter the name, and then press [OK]. Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: •...
  • Page 176 6. Scan Enter the password of the destination computer, and then press [OK]. Enter the password again to confirm, and then press [OK]. Press [Folder]. Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network.
  • Page 177 Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
  • Page 178: Deleting An Smb Registered Folder

    6. Scan Deleting an SMB Registered Folder Display the Address Book screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Address Book Management] icon on the [Home] screen. •...
  • Page 179: Entering The Path To The Destination Manually

    Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
  • Page 180: Basic Procedure For Sending Scan Files By E-Mail

    6. Scan Basic Procedure for Sending Scan Files by E- mail Display the initial scanner screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen.
  • Page 181: Registering An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
  • Page 182 6. Scan Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
  • Page 183: Deleting An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail Select [Email / Internet Fax Destination] or [Internet Fax Destination Only]. If [Email / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and e-mail address display on the fax function screen, and in the address display on the scanner function screen.
  • Page 184: Entering An E-Mail Address Manually

    6. Scan Press [User Tools/Counter] ( ) on the top right of the screen. Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].
  • Page 185: Basic Procedure For Storing Scan Files

    Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
  • Page 186: Checking A Stored File Selected From The List

    6. Scan Press [Store File]. Press [Store to HDD]. If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name.
  • Page 187 Basic Procedure for Storing Scan Files Press [Select Stored File]. Specify the folder in which to save the stored files. From the list of stored files, select the file you want to check. You can select more than one file. Press [Preview].
  • Page 188: Specifying The File Type

    6. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
  • Page 189: Specifying Scan Settings

    Specifying Scan Settings Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
  • Page 190 6. Scan...
  • Page 191: Document Server

    7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
  • Page 192 7. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. CXX002 Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].
  • Page 193: Printing Stored Documents

    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) •...
  • Page 194 7. Document Server...
  • Page 195: Web Image Monitor

    8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 196 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
  • Page 197: Adding Paper And Toner

    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
  • Page 198: Loading Paper Into The Bypass Tray

    9. Adding Paper and Toner Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DCG015 Square the paper and load it print side up. Do not stack paper over the limit mark. DCG016 Carefully push the paper tray fully in.
  • Page 199 Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 172 "Recommended Paper Sizes and Types". Open the bypass tray.
  • Page 200: Printing From The Bypass Tray Using The Printer Function

    9. Adding Paper and Toner • You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation. For details, see page 179 "Envelopes". • Specify the sizes of paper that are not automatically detected. For details about the sizes that can be detected automatically, see page 172 "Recommended Paper Sizes and Types".
  • Page 201 Loading Paper CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Tray Paper Settings].
  • Page 202 9. Adding Paper and Toner CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Tray Paper Settings].
  • Page 203 Loading Paper Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel • Use A4 or 8 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down.
  • Page 204: Loading Paper Into Tray 3 (Lct)

    9. Adding Paper and Toner Press [OK]. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. •...
  • Page 205 Loading Paper Carefully pull out the paper tray until it stops. CVA017 Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out CVA018 • Left half of the tray pulled out CVA019 Carefully push the paper tray fully in.
  • Page 206: Loading Paper Into The Large Capacity Tray (Lct)

    9. Adding Paper and Toner • Load 30 or more sheets of paper in the left half of the tray. Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 8 ×...
  • Page 207: Loading Orientation-Fixed Paper Or Two-Sided Paper

    Loading Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
  • Page 208 9. Adding Paper and Toner Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Large capacity Copy side Trays 1–4 Tray 3 (LCT) Bypass tray tray (LCT) One-sided Two-sided • Printer mode Large capacity Print side Trays 1–4 Tray 3 (LCT)
  • Page 209 Loading Paper • In copier mode: • For details about how to make two-sided copies, see page 91 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
  • Page 210: Recommended Paper

    9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
  • Page 211 Recommended Paper Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using 550 sheets 110 lb. Cover) the Tray Paper Settings menu: Plain Paper 1–Thick Paper 4 A5 , A6 , B6 JIS , 11 × 17 , 8 ×...
  • Page 212 9. Adding Paper and Toner *1 When loading paper with a vertical length of more than 279.4 mm (11.0 inches) in Tray 1, use paper that has a horizontal width of 420 mm (16.6 inches) or less. Bypass tray Paper type and weight Paper size Paper capacity 52–300 g/m...
  • Page 213 Recommended Paper Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– Custom size • 100 sheets (up to 10 mm 110 lb. Cover) in height) Thin Paper–Thick Paper 4 • Thick Paper 1: 40 sheets Vertical: 90.0–304.8 mm •...
  • Page 214 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– 1000 sheets × 2 110 lb. Cover) Plain Paper 1–Thick Paper 4 × 11 *1 To load paper any of the sizes specified above, contact your service representative. Large capacity tray (LCT) Paper type and weight Paper size...
  • Page 215 Recommended Paper Paper Thickness Paper weight Thick Paper 3 221–256 g/m (80 lb. Cover–140 lb. Index) Thick Paper 4 257–300 g/m (140 lb. Index–110 lb. Cover) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker.
  • Page 216: Thick Paper

    9. Adding Paper and Toner • When printing on OHP transparencies from the computer, see page 165 "Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel". • Fan OHP transparencies thoroughly whenever you use them. This prevents OHP transparencies from sticking together, and from feeding incorrectly.
  • Page 217 Recommended Paper • Select [Thick Paper 1], [Thick Paper 2], [Thick Paper 3], or [Thick Paper 4] as the paper thickness in [Tray Paper Settings]. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type.
  • Page 218 9. Adding Paper and Toner How to load envelopes Orientation of Exposure glass Trays 1–4 Bypass tray envelopes Side-opening envelopes • Flaps: open • Flaps: open • Flaps: open • Bottom side of • Bottom side of • Bottom side of envelopes: toward envelopes: toward envelopes: toward...
  • Page 219 Recommended Paper How to load envelopes Types of envelopes Trays 1–4 Bypass tray Side-opening envelopes • Flaps: open • Flaps: open • Bottom side of envelopes: • Bottom side of envelopes: toward the right of the toward the left of the machine machine •...
  • Page 220 9. Adding Paper and Toner • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. •...
  • Page 221: Adding Toner

    Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
  • Page 222: Sending Faxes Or Scanned Documents When Toner Has Run Out

    9. Adding Paper and Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...
  • Page 223: Disposing Of Used Toner

    Adding Toner CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Fax] icon or the [Scanner] icon on the Home screen 4. •...
  • Page 224 9. Adding Paper and Toner...
  • Page 225: 10. Troubleshooting

    10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
  • Page 226: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing

    10. Troubleshooting When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen DDH004 1.
  • Page 227 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.
  • Page 228: When The Machine Makes A Beeping Sound

    10. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A control panel or screen key was accepted.
  • Page 229: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
  • Page 230 10. Troubleshooting Problem Cause Solution The power turns off The Weekly Timer setting is Change the Weekly Timer setting. For automatically. set to [Main Power Off]. details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings. The user code entry screen is Users are restricted by User For details about how to log in when...
  • Page 231 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. Using curled paper often • Flatten the paper with your hands causes misfeeds, soiled to straighten out the curl. paper edges, or slipped • Load the paper up side down so positions while staple or that the curled edges face stack printing is performed.
  • Page 232 10. Troubleshooting Problem Cause Solution Misfeeds occur frequently. Paper of undetectable size • Remove the misfed paper. For has been loaded. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
  • Page 233: When Multiple Functions Cannot Be Executed Simultaneously

    When You Have Problems Operating the Machine Problem Cause Solution The machine does not turn The machine cannot perform Repeat the shutdown procedure. If the off in 6 minutes after the the shutdown procedure. machine does not turn off, disconnect main power is turned off.
  • Page 234 10. Troubleshooting Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed. For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
  • Page 235: Messages Displayed When You Use The Copy/Document Server Function

    Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 172 "Recommended Paper Sizes and Types".
  • Page 236 10. Troubleshooting Message Cause Solution "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear.
  • Page 237 Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file.
  • Page 238 10. Troubleshooting Message Cause Solution "Stapling capacity The number of sheets per set Check the stapler capacity. For details exceeded." is over the staple capacity. about the stapler capacity, see "Specifications for Internal Finisher SR3130", "Specifications for Finisher SR3140", "Specifications for Booklet Finisher SR3150", "Specifications for Finisher SR3160", "Specifications for Booklet Finisher SR3170", or...
  • Page 239: Messages Displayed When You Use The Facsimile Function

    Messages Displayed When You Use the Facsimile Function Messages Displayed When You Use the Facsimile Function Message Cause Solution "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...
  • Page 240: When Network Setting Problems Occur

    10. Troubleshooting Message Cause Solution "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
  • Page 241 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are User name registration is • Correct that the correct SIP Server any network problems." refused by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [13-17] [Facsimile Features].
  • Page 242 10. Troubleshooting Message Cause Solution "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings]. For details [13-26] incorrect IP address has been about IP address, see "Interface...
  • Page 243 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are E-mail transmission was • Check that User Name and any network problems." rejected by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
  • Page 244 10. Troubleshooting Message Cause Solution "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings.
  • Page 245 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
  • Page 246: When The Remote Fax Function Cannot Be Used

    10. Troubleshooting • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help. •...
  • Page 247 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine.
  • Page 248 10. Troubleshooting Message Cause Solution "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configurations for using the machine configurations for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.
  • Page 249: Messages Displayed When You Use The Printer Function

    Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
  • Page 250 10. Troubleshooting Message Cause Solution "Hardware Problem: • The Bluetooth interface Turn off the power, and then confirm Wireless Card" unit was connected while the Bluetooth interface unit is inserted the machine was turned correctly. After confirmation, turn on (A "wireless LAN board" or the power again.
  • Page 251 Messages Displayed When You Use the Printer Function Message Cause Solution "Paper type of n is The type of the paper in the tray Select a tray containing paper that is mismatched. Select another does not match the paper type the same type as the specified paper tray from the following and specified in the printer driver.
  • Page 252: Messages Printed On The Error Logs Or Reports When You Use The Printer Function

    10. Troubleshooting When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB. cannot be printed.
  • Page 253 Messages Displayed When You Use the Printer Function When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A job via the network that Jobs with errors were stored Contact your administrator to check was not printed exists...
  • Page 254 10. Troubleshooting Message Cause Solution "Error occurred while In [Administrator Tools] Cancel [Unauthorized Copy processing an Unauthorized under [System Settings], Prevention Printing] for the printer Copy Prevention job. Job priority was specified to be driver. For details about how to cancel cancelled."...
  • Page 255 Messages Displayed When You Use the Printer Function Message Cause Solution "Classification Code is The classification code is not Select [Optional] for incorrect." supported with the printer classification code. For details driver. about how to specify classification code settings, see "Configuring Classification Codes", Print.
  • Page 256 10. Troubleshooting Message Cause Solution "Punch Cancelled" Punch printing was canceled. Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected. "Staple Cancelled" Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position.
  • Page 257 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max. number of While you were using the Delete Hold Print files (automatic) or files. (Auto)" error job store function to unneeded files stored on the machine. store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file...
  • Page 258 10. Troubleshooting When there is not enough free hard disk space Message Cause Solution "HDD Full" When you were printing Delete unneeded forms or fonts with the PostScript 3 printer registered on the machine. driver, the hard disk capacity for fonts and forms was exceeded.
  • Page 259 Messages Displayed When You Use the Printer Function When the user lacks privileges to perform an operation Message Cause Solution "No response from the A timeout occurred while Check the status of the server. server. Authentication has connection to the server was failed."...
  • Page 260 10. Troubleshooting Message Cause Solution "Information for user The user name for LDAP or For details about user authentication, authentication is already Integration Server see Security Guide. registered for another user." authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains...
  • Page 261 Messages Displayed When You Use the Printer Function Message Cause Solution "Compressed Data Error." The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly.
  • Page 262 10. Troubleshooting Message Cause Solution "I/O buffer overflow." An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine.
  • Page 263: Messages Displayed When You Use The Scanner Function

    Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
  • Page 264 10. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again. For details about been exceeded.
  • Page 265 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner journal is full. "Print & Delete Scanner Print or delete Scanner Journal. For Please check Scanner Journal" in [Scanner details about Scanner Features, see Features." Features] is set to [Do not "General Settings", Scan.
  • Page 266 10. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
  • Page 267 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
  • Page 268 10. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
  • Page 269 Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings.
  • Page 270 10. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
  • Page 271 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When the WSD scanner function cannot be used Message Cause Solution...
  • Page 272 10. Troubleshooting When documents cannot be stored on a memory storage device Message Cause Solution "Cannot write on the The memory storage device • Replace the memory storage memory storage device is full and scan data cannot device. because remaining free be saved.
  • Page 273: Messages Displayed On The Client Computer

    Messages Displayed When You Use the Scanner Function Message Cause Solution "Memory is full. Press [Write] The scan could not be Specify whether or not to save the to write the current scanned completed because there scanned document to the memory data to the memory storage was insufficient hard disk storage device.
  • Page 274 10. Troubleshooting Message Cause Solution "Cannot detect the paper The set original was • Place the original correctly. size of the original. Specify misaligned. • Specify the scan size. the scanning size." • When placing an original directly on the exposure glass, the lifting/ lowering action of the exposure glass cover or the ADF triggers the automatic original size...
  • Page 275 Messages Displayed When You Use the Scanner Function Message Cause Solution "Error has occurred in the The application-specified Check whether the scanning settings scanner." scan conditions have made with the application exceed the exceeded the setting range setting range of the machine. of the machine.
  • Page 276 10. Troubleshooting Message Cause Solution "No response from the The machine or client • Check whether the machine or scanner." computer is not connected to client computer is connected to the network correctly. the network correctly. • Disable the client computer's own firewall.
  • Page 277 Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot find "XXX" scanner The main power of the Check whether the main power of the used for the previous scan. previously used scanner is scanner used for the previous scan is "YYY"...
  • Page 278 10. Troubleshooting Message Cause Solution "Scanner is not available. The machine is not • Check whether the machine is Check the scanner connected to the network connected to the network connection status." correctly. correctly. • Cancel the personal firewall function of the client computer. For details about firewall, see Windows Help.
  • Page 279: When Other Messages Appear

    When Other Messages Appear When Other Messages Appear Message Cause Solution "Cannot connect with the • The wireless LAN Turn off the power, and then check the wireless card. Turn the main board was not inserted wireless LAN board is inserted power switch off, then check when the machine was correctly.
  • Page 280 10. Troubleshooting Message Cause Solution "Internal cooling fan is Large print runs will cause The fan will emit noise, but this is active." the machine's interior to heat normal and the machine will be up, triggering the cooling operable while the fan is running. fan.
  • Page 281: When There Is A Problem Scanning Or Storing Originals

    When Other Messages Appear When There Is a Problem Scanning or Storing Originals Message Cause Solution "Cannot detect original size. The machine failed to detect • Place the original correctly. Select scan size." the size of the original. • Specify the scan size, and then place the originals again.
  • Page 282: When The Address Book Is Updated

    10. Troubleshooting Message Cause Solution "The format of the image The file format of the shortcut The file format of shortcut images to be data is not valid. See the image to be added is not added must be PNG. Specify the manual for required data."...
  • Page 283: When Data Cannot Be Sent Due To A Problem With The Destination

    When Other Messages Appear Message Cause Solution "Updating the destination A specified destination or Specify the destination or sender's list... Please wait. Specified sender's name was cleared name again. destination(s) or sender's when the destination list in name has been cleared." the delivery server was updated.
  • Page 284 10. Troubleshooting Message Cause Solution "Transmission cannot be The user certificate A new user certificate must be installed. performed because the (destination certificate) has For details about the user certificate encryption certificate is not expired. (destination certificate), see Security currently valid." Guide.
  • Page 285: When Problems Occur While Logging In

    When Other Messages Appear • If a fax or an e-mail cannot be sent and a message appears which states that there is a problem with the device certificate or user certificate, a new certificate must be installed. For details about how to install a new certificate, see Security Guide.
  • Page 286: When The Ldap Server Cannot Be Used

    10. Troubleshooting When the LDAP Server Cannot Be Used Message Cause Solution "Connection with LDAP A network error has Try the operation again. If the message server has failed. Check the occurred and connection is still displayed, the network may be server status."...
  • Page 287: 11. Information For This Machine

    11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
  • Page 288 11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification •...
  • Page 289 Information on Environmental Regulations Type 1 Type 2 Type 3 Type 4 Type 5 Type 6 Time of switch out from Sleep seconds seconds seconds seconds seconds seconds mode Duplex Function Standard Standard Standard Standard Standard Standard *1 The time it takes to switch out from energy saving functions and electrical consumption may differ depending on the conditions and environment of the machine.
  • Page 290: User Information On Electrical And Electronic Equipment (Mainly Europe)

    11. Information for This Machine Type 1 Type 2 Type 3 Type 4 Type 5 Type 6 Reduced 0.47 W 0.47 W 0.47 W 0.45 W 0.45 W 0.45 W electrical consumption in Sleep mode Time of switch 1 minute 1 minute 1 minute 1 minute...
  • Page 291 Information on Environmental Regulations The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling.
  • Page 292: Environmental Advice For Users (Mainly Europe)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
  • Page 293 Information on Environmental Regulations Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
  • Page 294 11. Information for This Machine...
  • Page 295: Index

    INDEX 2 Sided Print............Data In indicator..........58, 60 Data security for copying........Destination............Adding toner............Direct print............Address Book... 13, 110, 111, 136, 138, 139, 140, Display panel............143, 145, 244 Distributed scan management......ADF..........9, 27, 31, 34, 85 Document Server..
  • Page 296 Handset............. Magazine.............. 41, 47, 53 Hold Print..............Mail to Print............Home key............Main power indicator........56, 59 57, 59 Home screen......Main power switch......15, 62, 68, 69, 243 28, 31, 34, 79 How to Read the Manuals........Managing documents......... Media access lamp........
  • Page 297 Placing originals........Stamps..............83, 84, 85 Preventing information leakage......Standard printing..........Printer..Staple............... 125, 211, 214, 215, 216, 218, 220, 221, 16, 17 Start key..............Printer Bypass Paper Size......162, 163 Status icon............Printer driver properties........Stop key............57, 59 Privilege..............
  • Page 298 Web Image Monitor........24, 157 Widget..............WSD scanner..........22, 233 D202-7482...
  • Page 299 © 2014...
  • Page 300 D202-7482...
  • Page 301: Operating Instructions

    Operating Instructions Driver Installation Guide For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
  • Page 303 TABLE OF CONTENTS 1. Introduction Start Installer................................3 Software and Utilities Included on the CD-ROM.....................5 Printer Drivers..............................5 TWAIN Driver..............................7 LAN-Fax Driver...............................8 For Mac OS X Users............................9 2. Installing the Printer Driver Confirming the Connection Method....................... 11 Network Connection........................... 11 Local Connection............................12 Quick Install..............................
  • Page 304 If USB Connection Fails........................... 53 6. Installing the Printer Driver Under Mac OS X Installing the PPD Files............................55 Registering the Printer............................56 USB Connection............................56 Network Connection........................... 57 Configuring Option Settings for the Printer Under Mac OS X..............58 7. Appendix Updating or Deleting the Driver........................59 Updating the Driver.............................
  • Page 305: Introduction

    1. Introduction This chapter explains the software included on the supplied CD-ROM. Start Installer To connect this machine to a client computer and use its printer, scanner, and fax functions, the software included on the provided CD-ROM must be installed on the client computer. The installer starts automatically when you insert the provided CD-ROM into the CD-ROM drive of a client computer running under Windows or Windows Server.
  • Page 306 1. Introduction Exit Quits Installer. • Manage Printers permission is required to install the driver. Log on as an Administrators group member. • Auto Run might not work automatically with certain OS settings. If this is the case, double-click "Setup.exe", located on the CD-ROM root directory, or click [Run SETUP.EXE] in the [AutoPlay] dialog box.
  • Page 307: Software And Utilities Included On The Cd-Rom

    Software and Utilities Included on the CD-ROM Software and Utilities Included on the CD-ROM This section explains the software and utilities CD-ROM provided with this machine. • For the latest information on the corresponding operating system, see "Readme.txt" file, located on the CD-ROM root directory.
  • Page 308 1. Introduction *6 Microsoft Windows 8.1/Microsoft Windows 8.1 Pro/Microsoft Windows 8.1 Enterprise *7 Microsoft Windows Server 2003 Standard Edition/Microsoft Windows Server 2003 Enterprise Edition/ Microsoft Windows Server 2003 R2 Standard Edition/Microsoft Windows Server 2003 R2 Enterprise Edition *8 Microsoft Windows Server 2008 Standard/Microsoft Windows Server 2008 Enterprise/Microsoft Windows Server 2008 R2 Standard/Microsoft Windows Server 2008 R2 Enterprise *9 Microsoft Windows Server 2012 Foundation/Microsoft Windows Server 2012 Essentials/Microsoft Windows Server 2012 Standard/Microsoft Windows Server 2012 R2 Foundation/Microsoft Windows...
  • Page 309: Twain Driver

    Software and Utilities Included on the CD-ROM Printer Language Supported languages PCL 5e PCL 6 PostScript 3 PPD (Mac OS X) Norwegian Danish Finnish Hungarian Czech Polish Portuguese Russian Catalan Turkish Brazilian Portuguese Greek : Supported : Supported, but the printer language is displayed in English *1 The PCL 5e printer driver does not support Brazilian Portuguese and Greek.
  • Page 310: Lan-Fax Driver

    1. Introduction Supported Operating System Windows XP/Vista/7/8/8.1 Windows Server 2003/2003 R2/2008/2008 R2/2012/2012 R2 *1 TWAIN scanner runs on a 64-bit operating system, but is not compatible with 64-bit applications. Use it with 32-bit applications. Supported languages The TWAIN Driver uses the same interface language as the one specified by your operating system.
  • Page 311: For Mac Os X Users

    For Mac OS X Users For Mac OS X Users If you are using Mac OS X, the following limitations apply to each function: • When using the scanner function, the TWAIN Driver cannot be used. • When using the fax function, the LAN-Fax Driver cannot be used. •...
  • Page 312 1. Introduction...
  • Page 313: Installing The Printer Driver

    2. Installing the Printer Driver This chapter explains how to install and configure the printer drivers for use on the Windows operating system. Installing procedures on Windows 7 is shown as an example except where indicated. Confirming the Connection Method This machine supports network and local connection.
  • Page 314: Local Connection

    2. Installing the Printer Driver • For details about how to install the printer driver for each type of port, see page 16 "Installing the Printer Driver for the Selected Port". Using as a network printer This machine can be used as a remote printer using the Windows or NetWare print server function. Client OS Using Server •...
  • Page 315 Confirming the Connection Method • For details about how to install the printer driver for each method of connections, see page 29 "Installing the Printer Driver for a Local Connection".
  • Page 316: Quick Install

    2. Installing the Printer Driver Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. •...
  • Page 317 Quick Install 2. Double-click the CD-ROM drive in which the provided CD-ROM is set, and then click "Setup.exe". • Windows 8.1, Windows Server 2012 R2 1. On the desktop, right-click the [Start] button, and then click [File Explorer]. 2. Double-click the CD-ROM drive in which the provided CD-ROM is set, and then click "Setup.exe".
  • Page 318: Installing The Printer Driver For A Network Connection

    2. Installing the Printer Driver Installing the Printer Driver for a Network Connection This section describes the installation procedure of the printer drivers for network connection. • Manage Printers permission is required to install the driver. Log on as an Administrators group member.
  • Page 319 Click [Next]. Enter the machine name or IP address, and then click [Next]. When the device type selection appears, select "RICOH Network Printer C model". Click [Finish]. Select the [Printer Name:] check box of the machine model you want to use.
  • Page 320 2. Installing the Printer Driver • To print via IPP-SSL, use the SmartDeviceMonitor for Client port. • Installation of the certificate is especially necessary for users who want to print via IPP-SSL from Windows Vista/7/8/8.1 or Windows Server 2008/2008 R2/2012/2012 R2. For details, consult your administrator.
  • Page 321 Installing the Printer Driver for a Network Connection 32-bit driver D:\X86\DRIVERS\PS\XP_VISTA\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1 For details about the languages supported in the printer drivers, see page 6 "Supported languages". Click [Open]. Click [OK] to close the [Install From Disk] window. Select the manufacturer and model name of the machine you want to use, and then click [OK].
  • Page 322 2. Installing the Printer Driver 1. On the Charm Bar, click [Search], and then click [Computer]. 2. Double-click the CD-ROM drive in which the provided CD-ROM is set, and then click "Setup.exe". • Windows 8.1, Windows Server 2012 R2 1. On the desktop, right-click the [Start] button, and then click [File Explorer]. 2.
  • Page 323 Installing the Printer Driver for a Network Connection Click [Next]. Click [Close]. If installation is successful, the icon of the printer connected to the WSD port will appear in the window for configuring printers. • The port name that follows "WSD" uses random character strings. It cannot be changed freely. •...
  • Page 324 2. Installing the Printer Driver Select the manufacturer and model name of the machine you want to use, and then click [Next]. Follow the instructions that appear. Modify settings such as printer name, default printer, and printer sharing configuration, as necessary. You can also print a test page. Click [Finish].
  • Page 325 Installing the Printer Driver for a Network Connection Select the manufacturer and model name of the machine you want to use, and then click [Next]. Click [Finish]. Click [Close] to close the print server properties window. Click [Add a Printer] on the [Devices and Printers] window. Click [The printer that I want isn't listed].
  • Page 326 2. Installing the Printer Driver In the [Printer URL] box, enter "http://machine's IP address/printer" as the machine's address. If the server authentication is issued, enter "https://machine's IP address/printer" to enable SSL (a protocol for encrypted communication). Example IP address: 192.168.15.16 http://192.168.15.16/printer https://192.168.15.16/printer You can enter "http://machine's IP address/ipp"...
  • Page 327: Using As A Network Printer

    Installing the Printer Driver for a Network Connection Click the [Ports] tab, and then click [Configure Port]. The [Port Configuration:] window appears. Windows 7, Windows Server 2008 R2: On the [Start] menu, click [Devices and Printers]. Right-click the icon of the machine you want to use, and then click [Printer properties]. Click the [Ports] tab, and then click [Configure Port...].
  • Page 328 2. Installing the Printer Driver The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the agreement.], and then click [Next >]. Select a printer driver you want to use, and then click [Next >]. Select [Specify a new port], and then click [Next >].
  • Page 329 Installing the Printer Driver for a Network Connection The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the agreement.], and then click [Next >]. If installing the PostScript 3 printer driver, proceed to step 7. Select a printer driver you want to use, and then click [Next >].
  • Page 330 2. Installing the Printer Driver Banner Page Do not use NetWare to configure banner page. Follow the procedure below to disable banner page according to the operating system used: • Clear the [Enable banner] check box on the [NetWare Settings] tab in the printer properties dialog box.
  • Page 331: Installing The Printer Driver For A Local Connection

    Installing the Printer Driver for a Local Connection Installing the Printer Driver for a Local Connection This section describes the installation procedure of the printer drivers for USB, parallel, or Bluetooth connection. • Manage Printers permission is required to install the driver. Log on as an Administrators group member.
  • Page 332 2. Installing the Printer Driver Turn on the power of the machine. Found New Hardware Wizard starts, and USB Printing Support is installed automatically. Select [No, not this time], and then click [Next]. Click [Install from a list or specific location [Advanced]], and then click [Next]. Select the [Search removable media (floppy, CD-ROM...)] check box under [Search for the best driver in these locations.], and then click [Next].
  • Page 333 Installing the Printer Driver for a Local Connection In the [Found New Hardware] window, click [Locate and install driver software (recommended)]. Select the name of the machine whose driver you want to install. Check the location where the source files of the printer driver is stored. If the CD-ROM drive is D, the source files are stored in the following locations: •...
  • Page 334: Parallel Connection

    2. Installing the Printer Driver Check the [x64] (64 bit) or [X86] (32 bit) check box, and then click [Next]. Click [Have Disk...]. Click [Browse...], and then select the printer driver location. If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations: •...
  • Page 335: Bluetooth Connection

    Installing the Printer Driver for a Local Connection Enter a port name, and then click [OK]. Select the [Printer Name:] check box of the machine model you want to use. Configure the user code, default printer, and shared printer as necessary. Click [Continue].
  • Page 336 2. Installing the Printer Driver • When connecting more than one Bluetooth adaptor or Bluetooth-equipped computer at the same time, the first device that establishes connection is selected. When selecting the connection between the other devices, cancel the first established connection. •...
  • Page 337 Installing the Printer Driver for a Local Connection Select [Test Print], and then click [Next]. Click [Finish]. • Actual Bluetooth printer operations will vary according to your Bluetooth device and/or Bluetooth- installed computer. For details, see the Help supplied with your Bluetooth device and/or Bluetooth- equipped computer.
  • Page 338 2. Installing the Printer Driver Windows 7, Windows Server 2008 R2 On the [Start] menu, click [Devices and Printers]. Click any machine icon, and then click [Print server properties]. Click the [Drivers] tab, and then click [Add]. Click [Next]. Check the [x64] (64 bit) or [X86] (32 bit) check box, and then click [Next]. Click [Have Disk...].
  • Page 339 Installing the Printer Driver for a Local Connection Click [Finish]. • After printing the test page, check it. If there is a problem with the test page, click [Troubleshooting] in the test print window. If there is no problem with the test page, click [Close] to close the window. Windows 8/8.1, Windows Server 2012/2012 R2 Click [Settings] on the Charm Bar, and then click [Control Panel].
  • Page 340 2. Installing the Printer Driver Select [Add a Bluetooth, wireless or network discoverable printer], and then click [Next]. The computer begins searching for available Bluetooth devices. From the list of discovered devices, select the machine you want to use, and then click [Next].
  • Page 341: Configuring Option Settings For The Printer

    Configuring Option Settings for the Printer Configuring Option Settings for the Printer When bidirectional communication works correctly, your computer obtains information about option, paper size and paper feed direction settings from the machine automatically. Bidirectional communication also allows you to monitor machine status. When bidirectional communication is disabled, you have to set up option, paper size and paper feed direction settings on your computer manually.
  • Page 342: If Bidirectional Communication Is Disabled

    2. Installing the Printer Driver • The PCL 5e printer driver supports bidirectional communication. You can update the printer status manually. If Bidirectional Communication is Disabled This section describes how to set up option, paper size and paper feed direction settings on your computer manually.
  • Page 343 Configuring Option Settings for the Printer • For details about making option settings for the machine using a Mac OS X, see page 39 "Configuring Option Settings for the Printer".
  • Page 344 2. Installing the Printer Driver...
  • Page 345: Installing The Scanner Driver

    3. Installing the Scanner Driver This chapter explains how to install the TWAIN Driver on a client computer. Installing procedures on Windows 7 is shown as an example except where indicated. Installing the TWAIN Driver To use the network TWAIN scanner, you must install the TWAIN Driver on a client computer. •...
  • Page 346 3. Installing the Scanner Driver...
  • Page 347: Installing The Facsimile Driver

    4. Installing the Facsimile Driver This chapter explains how to install and configure the LAN-Fax Driver on a client computer. Installing procedures on Windows 7 is shown as an example except where indicated. Installing the LAN-Fax Driver Address Book and LAN-Fax Cover Sheet Editor are installed with the LAN-Fax Driver. Address Book helps you edit LAN-Fax transmission destinations.
  • Page 348: Specifying The Port When Installing The Lan-Fax Driver

    4. Installing the Facsimile Driver 1. On the Charm Bar, click [Search], and then click [Computer]. 2. Double-click the CD-ROM drive in which the provided CD-ROM is set, and then click "Setup.exe". • Windows 8.1, Windows Server 2012 R2 1. On the desktop, right-click the [Start] button, and then click [File Explorer]. 2.
  • Page 349 Installing the LAN-Fax Driver Procedure/description in the Procedure/description in the Items to be replaced printer driver LAN-Fax Driver The LAN-Fax Driver is installed in the following folder: • 32-bit driver X86\DRIVERS\LAN- The destination folder in FAX\XP_VISTA The destination folder is which the driver files are \DISK1\LANG\ written in the description.
  • Page 350: Setting Lan-Fax Driver Properties

    4. Installing the Facsimile Driver Setting LAN-Fax Driver Properties • Manage Printers permission is required to set the properties for the LAN-Fax Driver. Log on as an Administrators group member. • The method for selecting the LAN-Fax Driver will vary according to your operating system. For details, see Windows Help.
  • Page 351: Configuring Option Settings For The Facsimile

    Setting LAN-Fax Driver Properties Configuring Option Settings for the Facsimile Open the printer windows. • Windows XP, Windows Server 2003/2003 R2: On the [Start] menu, select [Printers and Faxes]. • Windows Vista, Windows Server 2008: On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound] category.
  • Page 352 4. Installing the Facsimile Driver • Check Destination Select the check box to confirm the destinations before sending. IP-Fax To use IP-Fax, select the [Enable IP-Fax] check box, and then specify the protocol in [Valid protocol:]. • If the options on this machine are not configured as instructed, LAN-Fax functions may fail. •...
  • Page 353: Troubleshooting

    5. Troubleshooting This chapter provides solutions for driver installation and USB connection problems. Messages Displayed When Installing the Printer Driver This section describes what to do if a message appears when installing the printer driver. Message number 58 or 34 indicates that the printer driver cannot be installed using Auto Run. Install the printer driver using Add Printer Wizard.
  • Page 354 5. Troubleshooting For details about the languages supported in the printer drivers, see page 6 "Supported languages". Specify a port. • Available ports vary according to your Windows operating system or the type of interface. For details, see page 11 "Confirming the Connection Method".
  • Page 355: If Usb Connection Fails

    If USB Connection Fails If USB Connection Fails This section describes how to troubleshoot a problem related to USB connections. Problem Causes Solutions The machine is not The USB cable is not Disconnect the USB cable from the automatically recognized. connected properly.
  • Page 356 5. Troubleshooting...
  • Page 357: Installing The Printer Driver Under Mac Os

    6. Installing the Printer Driver Under Mac OS X This chapter explains how to install and configure the printer drivers for use on the Mac OS X operating system. Installing the PPD Files To print using the printer specific features under Mac OS X, install the PPD files. •...
  • Page 358: Registering The Printer

    6. Installing the Printer Driver Under Mac OS X Registering the Printer To use the machine, the printer must be registered in the printer list. Make sure the machine and computer are connected and turned on, and perform the following procedure.
  • Page 359: Network Connection

    Registering the Printer Network Connection Start System Preferences. Click [Print & Fax] or [Print & Scan]. Click the [ ] button. Click [Default]. Select the printer that has "Bonjour" indicated in the [Kind] column. If the printer name is not displayed, select the icon that corresponds to your network environment (TCP/IP, etc.).
  • Page 360 6. Installing the Printer Driver Under Mac OS X Configuring Option Settings for the Printer Under Mac OS X This section explains how to configure the printer driver. Start System Preferences. Click [Print & Fax] or [Print & Scan]. Select the printer you are using, and then click [Options & Supplies...]. Click [Driver], and then configure settings as needed.
  • Page 361: Appendix

    7. Appendix Updating or Deleting the Driver • Administrator permission is required to update or delete the driver in use. Log on as an Administrators group member. • For driver updates, select a driver that is compatible with the printer and driver type you are using. An error may result if you select a driver that is not compatible with the printer and driver type.
  • Page 362: Deleting The Driver

    7. Appendix Right-click the machine's icon, and then click [Printer properties]. Click the [Advanced] tab. Click [New Driver...], and then click [Next]. Click [Have Disk...]. Click [Browse...], and then select the driver location. Click [OK]. Select the machine model, and then click [Next]. Click [Finish].
  • Page 363 Updating or Deleting the Driver On the [File] menu, point to [Run as administrator], and then click [Server Properties...]. Click the [Drivers] tab. Select the driver you want to delete, and then click [Remove...]. Select [Remove driver and driver package.], and then click [OK]. Click [Yes].
  • Page 364 7. Appendix TWAIN driver Start uninstaller. • Windows XP, Windows Server 2003/2003 R2: On the [Start] menu, select [Control Panel], and then click [Add or Remove Programs]. • Windows Vista/7, Windows Server 2008/2008 R2: On the [Start] menu, select [Control Panel], and then click [Uninstall a program]. •...
  • Page 365: Trademarks

    Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Citrix Presentation Server and Citrix XenApp are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S.
  • Page 366 7. Appendix ® ® Microsoft Windows ® ® Microsoft Windows 8.1 Pro ® ® Microsoft Windows 8.1 Enterprise • The product names of Windows Server 2003 are as follows: ® ® Microsoft Windows Server 2003 Standard Edition ® ® Microsoft Windows Server 2003 Enterprise Edition •...
  • Page 367: Index

    INDEX Bidirectional communication........ Option settings.......... 39, 49, 58 BIP................Bluetooth..............Parallel connection..........Bluetooth printer............ PCL............5, 14, 16, 25 PostScript 3..........5, 16, 25 CD-ROM..............PPD................Confirming the connection method...... Printer driver..........5, 16, 29 Connection fails............. Printer port type............. Delete...............
  • Page 368 MEMO...
  • Page 369 MEMO...
  • Page 370 MEMO D202-7483...
  • Page 372 D202-7483 © 2014...
  • Page 373 © 2013 D687-8860...
  • Page 374: Main Unit

    Notes for Users This supplement provides notes and corrections for the manuals provided with this machine. ● Some of the internal components of this machine might be fragile. When you remove jammed paper, do not touch the sensors shown in this manual. Doing so may cause mal- functions.
  • Page 375 ‹ Facsimile Features > Send Settings > Backup File TX Setting Additional information When the specified destination is updated using the central address book management function, the • spooled documents are sent to the destination after updating. Scan ‹ 1. Sending Scanned Documents to a Client Computer > Specifying the Destination or Recipi- ent > Selecting the Destination from the Machine’s Address Book> Searching the machine’s address book for the destination and selecting it >...
  • Page 376 Read This First Manuals Provided with This Machine Safety Information for This Machine Other Information for This Machine Appendix Please look at the on-screen instruction manual (included in the attached CD-ROM) or the manual viewable via the Smart Operation Panel for information not included in the paper instruction manual.
  • Page 377 TABLE OF CONTENTS How to Read the Manuals..........................3 Symbols Used in the Manuals........................3 Disclaimer................................3 Notes................................4 Machine Types............................... 4 1. Manuals Provided with This Machine Manuals for This Machine (When Using the Standard Operation Panel).............5 Manuals List (When Using the Standard Operation Panel)............... 7 Manuals for This Machine (When Using the Smart Operation Panel)............
  • Page 378 Environmental Advice for Users........................35 4. Appendix Trademarks............................... 37...
  • Page 379: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
  • Page 380: Notes

    Make sure that you always copy or have backups of the data registered in this machine. Documents or data might be erased due to your operational errors or malfunctions of the machine. In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you.
  • Page 381: Manuals Provided With This Machine

    1. Manuals Provided with This Machine This chapter explains manuals for this machine. Manuals for This Machine (When Using the Standard Operation Panel) Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. •...
  • Page 382 1. Manuals Provided with This Machine Troubleshooting Provides a guide for resolving common usage-related problems. Copy/ Document Server Explains Copier and Document Server functions and operations. Also refer to this manual for explanations on how to specify the settings for originals. Explains Facsimile functions and operations.
  • Page 383: Manuals List (When Using The Standard Operation Panel)

    Manuals for This Machine (When Using the Standard Operation Panel) • Driver Installation Guide and HTML manuals are available in English, German, French, Italian, Spanish, Dutch, and Russian. • You can download information about the machine's certification, which is based on an IT security certification system (hereafter CC Certification), from the following URLs.
  • Page 384 1. Manuals Provided with This Machine Printed Manuals HTML Manuals PDF Manuals Manual Name Provided Provided Provided Maintenance and Specifications Troubleshooting Copy/ Document Server Print Scan Connecting the Machine/ System Settings PostScript 3 Extended Feature Settings Security Guide Driver Installation Guide •...
  • Page 385: Manuals For This Machine (When Using The Smart Operation Panel)

    Manuals for This Machine (When Using the Smart Operation Panel) Manuals for This Machine (When Using the Smart Operation Panel) Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. •...
  • Page 386 1. Manuals Provided with This Machine Copy/ Document Server Explains Copier and Document Server functions and operations. Also refer to this manual for explanations on how to specify the settings for originals. Explains Facsimile functions and operations. Print Describes how to print using the printer driver. It also describes the functions available for printing. Scan Describes how to scan paper data using this machine and how to send the scanned data to a computer and store the data.
  • Page 387: Manuals List (When Using The Smart Operation Panel)

    Manuals for This Machine (When Using the Smart Operation Panel) • Manuals provided are specific to machine types. • Driver Installation Guide and manuals displayed on the Smart Operation Panel are available in English, German, French, Italian, Spanish, Dutch, and Russian. •...
  • Page 388 1. Manuals Provided with This Machine Manuals Printed Manuals displayed on the PDF Manuals Manual Name Provided Smart Operation Provided Panel Print Scan Connecting the Machine/ System Settings PostScript 3 Extended Feature Settings Security Guide Driver Installation Guide Quick Reference Copy Guide Quick Reference FAX Guide Quick Reference Scan Guide *1 For these manuals, please visit our Web site or consult an authorized dealer.
  • Page 389: How To Use The Operating Instructions

    How to Use the Operating Instructions How to Use the Operating Instructions This chapter describes the operating instructions of this machine. HTML and PDF manuals are included in the supplied CD-ROMs. Formats of the Operating Instructions (When Using the Standard Operation Panel) The operating instructions of this machine are provided in the following formats: •...
  • Page 390: Installing And Opening The Html Manuals (When Using The Standard Operation Panel)

    1. Manuals Provided with This Machine Click the title of manual you want to read. • Recommended browsers: • Internet Explorer 6 or later • Firefox 3.5 or later • Safari 4.0 or later • If you want to read the HTML manuals on a Macintosh, insert the CD-ROM in the CD-ROM drive, and then open "Manuals.htm".
  • Page 391: Reading The Pdf Manuals On The Cd-Rom

    How to Use the Operating Instructions • If you cannot install a manual, copy the "MANUAL_HTML" folder to your computer's hard drive, and then run "setup.exe". • To delete an installed manual, on the [Start] menu, point to [All Programs], click [Product Name], and then uninstall the data.
  • Page 392 1. Manuals Provided with This Machine...
  • Page 393: Safety Information For This Machine

    2. Safety Information for This Machine This chapter describes the safety precautions. Safety Information Safety During Operation In this manual, the following important symbols are used: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 394 2. Safety Information for This Machine • Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur. • Do not place heavy objects on the machine. Doing so can cause the machine to topple over, possibly resulting in injury.
  • Page 395 Safety Information • Do not use power cords that are damaged, broken, or modified. Also, do not use power cords that have been trapped under heavy objects, pulled hard, or bent severely. Doing so could result in fire or electric shock. •...
  • Page 396 2. Safety Information for This Machine • Be sure to disconnect the power cord from the wall outlet at least once a year and check for the following: • The power cord's inner wires are exposed, broken, etc. • The power cord's coating has a crack or dent. •...
  • Page 397 Safety Information • Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of an emergency. • If the machine emits smoke or odours, or if it behaves unusually, you must turn off its power immediately.
  • Page 398 2. Safety Information for This Machine • After you move the machine, use the caster fixture to fix it in place. Otherwise the machine might move or come down to cause an injury. • If the lower paper tray is installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams.
  • Page 399 Safety Information • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface".
  • Page 400 2. Safety Information for This Machine • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame. • Do not use a vacuum cleaner to remove spilled toner (including used toner). Absorbed toner may cause a fire or explosion due to electrical contact flickering inside the vacuum cleaner.
  • Page 401 Safety Information • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...
  • Page 402: Safety Labels Of This Machine

    2. Safety Information for This Machine Safety Labels of This Machine This section explains the machine's safety information labels. Positions of WARNING and CAUTION labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated.
  • Page 403 Safety Labels of This Machine Paper trays CUZ002 The inside of the machine could be very hot. Do not touch the parts which a label is put on. Otherwise, an injury might occur. The inside of the machine could be very hot. Do not touch the parts which a label is put on. Otherwise, an injury might occur.
  • Page 404 2. Safety Information for This Machine Finisher SR3140 or Booklet Finisher SR3150 CUZ007 During operation, rollers for transporting the paper revolve. Take care not to touch rollers during operation. Otherwise, an injury might occur. Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit, or removing paper jam.
  • Page 405: Power Switch Symbols

    Safety Labels of This Machine Finisher SR3160 or Booklet Finisher SR3170 CUZ004 During operation, rollers for transporting the paper revolve. Take care not to touch rollers during operation. Otherwise, an injury might occur. Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit, or removing paper jam.
  • Page 406 2. Safety Information for This Machine...
  • Page 407: Other Information For This Machine

    3. Other Information for This Machine This chapter describes laws and regulations related to this machine. Laws and Regulations Duplication and Printing Prohibited Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
  • Page 408: Notes To Users Of Facsimile Unit

    Please contact your service representative if relocating this product to another country. In the event of problems, please contact your service representative in the first instance. The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable.
  • Page 409: Overseas Affiliates And Noise Emission Information

    Overseas Affiliates and Noise Emission Information In accordance with TUV “GS Symbol” requirements, details of the EU office or representative company are given below. Overseas Affiliates Ricoh Europe PLC 20 Triton Street, London. NW1 3BF, United Kingdom Noise Emission Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäss EN ISO 7779...
  • Page 410: Other Information

    3. Other Information for This Machine Other Information User Information on Electrical and Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.
  • Page 411: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...
  • Page 412 3. Other Information for This Machine Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.
  • Page 413 4. Appendix This appendix describes trademarks for the machine. Trademarks Adobe, Acrobat, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. Macintosh and Safari are trademarks of Apple Inc., registered in the United States and other countries.
  • Page 414 4. Appendix • The product names of Windows Server 2003 are as follows: ® ® Microsoft Windows Server 2003 Standard Edition ® ® Microsoft Windows Server 2003 Enterprise Edition • The product names of Windows Server 2003 R2 are as follows: ®...
  • Page 415 MEMO...
  • Page 416 MEMO D146-7565...
  • Page 417 Start Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in “Read This First” before using the machine. Touch your finger on the screen This document describes how to read the operating instructions on the Smart Operation Logging In and Logging Out...
  • Page 418 When Basic Authentication, Windows Logging out from the machine ❖ ■ Authentication, LDAP Authentication, or If you can use the machine, you can say that •• When User Code Authentication is ❖ you are logged in. When you go out of the Integration Server Authentication is active operable state, you can say that you are...
  • Page 419 Quick Reference Copy Guide Please put this guide above your machine *The shape of the machine, screen displays, 1. {Home} key 6. Media access lamp 11. [Start] 15. [Interrupt mode] procedures, and titles in references vary depending Press to display the [Home] screen. 7.
  • Page 420 Quick Reference Fax Guide Please put this guide above your machine *The shape of the machine, screen displays, 1. {Home} key 7. Media slots 11. [C] (Clear key) 16. Data In indicator procedures, and titles in references vary depending Press to display the [Home] screen. 8.
  • Page 421 Quick Reference Scanner Guide Please put this guide above your machine How to save to the machine’s hard disk... *The shape of the machine, screen displays, (Storing and Saving the Scanned Documents) 1. {Home} key 5. Main power indicator 10. [Start] 14.
  • Page 422 For Users of This Product Thank you for purchasing this product. This product is equipped with a Wireless LAN function. The wireless LAN function is disabled as a factory default. This document describes precautions about using the product's wireless LAN function. Be sure to read this document before using the product, and keep it safe for future reference.
  • Page 423: Important Notice

    IMPORTANT NOTICE To support the Smart Operation Panel M3, the System Firmware was modified. For a list of supported firmware, see the “Target firmware” table below. Make sure the firmware has been updated to the following versions or later. When there are older FW's than the table, update them with the provided SD card named below before installing the Smart Operation Panel M3.
  • Page 424 Notes for Security Guide If security settings are not made, there is a risk of damage resulting from malicious activity. For this reason, be sure to make the security settings shown in Security Guide. This document describes how to read Security Guide on the Smart Operation Panel.

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