Ricoh MP 2553 Series Read Me First page 650

8. Troubleshooting
Condition
User authentication is disabled,
yet destinations specified using
the machine do not appear.
Cannot print when user
authentication has been
enabled.
[Finish Job and Limit] is selected
in "Machine action when limit is
reached", but the current job is
canceled before it is finished.
If you try to interrupt a job while
copying or scanning, an
authentication screen appears.
After executing "Encrypt User
Custom Settings & Address
Book", the "Exit" message does
not appear despite waiting a
long time.
292
Cause
User authentication might have
been disabled without "All
Users" being selected for
"Protect Destination".
User authentication may not be
specified in the printer driver.
Depending on the application
you are using, the machine
might recognize a job as
multiple jobs, causing
cancelation of the job before it
is finished.
With this machine, you can log
out while copying or scanning.
If you try to interrupt copying or
scanning after logging out, an
authentication screen appears.
Authentication may be taking
time because a large number of
items are registered in the
address book. Alternatively, a
file may be corrupt or the hard
disk may be faulty.
Solution
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
destinations you want to
display.
For details, see page 93
"Protecting the Address Book".
Specify user authentication in
the printer driver. For details,
see the printer driver Help.
Reset the print volume use
setting for the user by, for
example, clearing the print
volume use counter, and then
perform printing again.
For details, see page 90
"Clearing Print Volume Use
Counters".
Only the user who executed a
copying or scanning job can
interrupt it.
Wait until the job has completed
or check with the user who
executed the job.
The machine administrator can
delete jobs.
If the screen has still not
updated even though the "File
System Data Only" time
specified in accordance with
page 97 "Encrypting Data on
the Hard Disk" has elapsed,
contact your service
representative.