Konica Minolta bizhub C650 User Manual page 237

Troubleshooting
ADF
C650
Symptom
The image is not aligned
properly on the paper.
The printed page is curled.
The edge of the printed
output is dirty.
Even though the paper
misfeed was cleared, cop-
ies cannot be produced.
Printing with the "2-Sided
> 1-Sided" or "2-Sided >
2-Sided" settings are not
possible.
Copying is not possible
even though the password
is entered on a machine
with user authentica-
tion/account track settings
specified.
The document is not fed.
Possible cause
Is the document incorrectly posi-
tioned?
Is the document incorrectly posi-
tioned in the ADF?
Is the left partition glass dirty (while
using the ADF)?
Are the adjustable lateral guides in-
correctly positioned against the
edges of the document?
Was curled paper loaded into the
paper tray?
Was paper that curls easily (as with
recycled paper) used?
Is the document pad dirty?
Was the selected paper size larger
than the document (with a Zoom
setting of "Full Size" (100.0%)?
Is the orientation of the document
different from the orientation of the
paper (with a Zoom setting of "Full
Size" (100.0%)?
Was the copy reduced to a size
smaller than the paper (with a re-
duced zoom ratio specified)?
Are there paper misfeeds at other
locations?
Have settings been selected that
cannot be combined?
Did the message "Your account
has reached its maximum allow-
ance." appear?
Is the ADF slightly open?
Is the document one that does not
meet the specifications?
Is the document correctly loaded?
Remedy
Correctly position the document
against the document scales. (See
p. 2-7.)
Load the document into the ADF,
and slide the adjustable lateral
guides to fit the size of the docu-
ment. (See p. 2-6.)
If the document cannot be fed cor-
rectly through the ADF, make cop-
ies by positioning the document on
the original glass. (See p. 2-7.)
Clean the left partition glass with
the left partition glass cleaner. (See
p. 9-3.)
Slide the adjustable lateral guides
against the edges of the docu-
ment.
Flatten the paper before loading it.
Remove the paper from the paper
tray, turn it over, and then load it
again.
Replace the paper with paper that
is not damp. (See p. 1-38, p. 1-40,
p. 1-41, p. 1-42 and p. 1-43.)
Clean the document pad with a
soft cloth dampened with a mild
detergent. (See p. 9-3.)
Select a paper size that is the same
size as the document.
Otherwise, select the "Auto" Zoom
setting to enlarge the copy to the
selected paper size. (See p. 2-33.)
Select a paper size that is the same
size as the document. Otherwise,
select a paper orientation that is
the same as that of the document.
Select a zoom ratio that adjusts the
document size to the selected pa-
per size. (See p. 2-33.)
Otherwise, select the "Auto" Zoom
setting to reduce the copy to the
selected paper size. (See p. 2-33.)
Check the touch panel for other
paper misfeed indications, and
then remove any misfed paper at
all other locations. (See p. 4-5.)
Check the combinations of the se-
lected settings.
Contact your administrator.
Securely close the ADF.
Check that the document is one
that can be loaded into the ADF.
(See p. 6-19 and p. 6-20.)
Position the document correctly.
(See p. 2-6.)
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