Transferring An Internal Call - ESI -1000 User Manual

User's Guide
. . . to a voice mailbox
Transferring a caller to a mailbox to leave a message
1. While connected to an outside call, press VOICE MAIL and the appropriate station key — or, if your
phone has no station key programmed for this destination, press VOICE MAIL, and then dial the
extension number.
2. You and the caller will be connected to that user's personal greeting. You may choose either to
hang up immediately or listen to a portion of the personal greeting (i. e., to assure yourself that you
have placed the caller into the correct mailbox).
Note: Regardless of when you hang up, the caller will hear the entire personal greeting. To insure the
privacy of the message, you will automatically be disconnected at the record tone.
Transferring a user to his/her own mailbox for message pickup
You can transfer a user who's calling from the outside directly to his/her mailbox for message pick-up by
pressing VOICE MAIL
. . . to the main greeting
To transfer an outside caller to the main greeting, press VOICE MAIL and hang up.

Transferring an internal call . . .

. . . to another station
Blind transfer
1. While connected to an internal call, press TRANSFER and then either press a station key or dial an
extension number.
2. Hang up.
Supervised transfer — announcing the caller to the called person
1. While connected to an internal call, press TRANSFER and then either press a station key or dial an
extension number; then, wait until the called person answers.
2. Announce the caller (e. g., "Hello; I've got Bill on the line and I'm transferring him to you now.")
3. Hang up.
. . . to another phone number
Blind transfer
1. While connected to an internal call, press TRANSFER followed by the line access code (9, 8, or
71–76) and the telephone number to which you want to transfer.
2. Hang up.
Supervised transfer — announcing the caller to the called person
1. While connected to an internal call, press TRANSFER followed by the line access code (9, 8, or
71–76) and the telephone number to which you want to transfer, and wait until the called
person answers.
2. Announce the caller (e. g., "Hello; I've got Bill on the line and I'm transferring him to you now.")
3. Hang up.
and the appropriate station key, or dialing the mailbox number and hanging up.
E.8
ESI phone operation