ESI -1000 Programming Manual
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Also See for ESI-1000:
- User manual (108 pages) ,
- Installation manual (74 pages) ,
- Administrator's manual (54 pages)
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ESI Communications Servers
ESI-1000 • ESI-600 • ESI-200 • ESI-100 • ESI-50
Programming Manual
0450-1050
Rev. H
Copyright © 2009 ESI (Estech Systems, Inc.).
IVX is a registered trademark of Estech Systems, Inc. Ethernet is a registered trademark of
Xerox Corporation. Motorola and ColdFire are registered trademarks of Motorola, Inc. Rayovac is a
registered trademark of Rayovac Corporation. Act! is a registered trademark of Symantec
Corporation. Goldmine is a trademark of Goldmine Software Corporation. Microsoft, Windows, NT
and Outlook are registered trademarks of Microsoft Corporation. Panasonic and DBS are registered
trademarks of Matsushita Electric Corporation of America. Novell and Netware are registered
trademarks of Novell, Inc. Smart Jack is a trademark of Westell Technologies, Inc. Information
contained herein is subject to change without notice. Certain features described herein may not be
available at initial release. ESI products are protected by various U.S. Patents, granted and pending.
Visit ESI on the Web at www.esi-estech.com.
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Summary of Contents for ESI ESI-1000
- Page 1 Novell, Inc. Smart Jack is a trademark of Westell Technologies, Inc. Information contained herein is subject to change without notice. Certain features described herein may not be available at initial release. ESI products are protected by various U.S. Patents, granted and pending. Visit ESI on the Web at www.esi-estech.com.
- Page 2 Function 42: Announce extension number......H.6 Function 43: Automatic day/night mode table......H.7 Important: For information concerning the hardware installation for an ESI Communications Server (the ESI-1000, ESI-600, ESI-200, ESI-100, or ESI-50), see the ESI Communications Servers Hardware Installation Manual...
- Page 3 • Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key toggling between calls. In the ESI-1000, ESI-600, and ESI-200, use of an “E2” port card also requires a “Hot Swap” Port Card Adapter (ESI part #5000-0385). The ESI-50 supports only PRI (not T1).
- Page 4 See “System capacities” (page B.1). An ESI Remote IP Cordless Handset (II or original) sends 911 calls via the local analog CO line attached to the Cordless Handset’s base station. The 911 alert information isn’t available at the operator station or via serial port.
- Page 5 ™ • Virtual Mailbox Key allows easy monitoring of a second mailbox. • Optional ESI Mobile Messaging delivers voice mail as a .WAV file to your smartphone or the inbox of nearly any e-mail client application. Auto attendant features • Six levels, 100 branches — Allow you and your customer to set up a more caller-friendly answering environment, including a company directory.
- Page 6 Flexible numbering Flexible numbering provides the means to assign extension, voice mailbox, and department numbers based on specific customer requirements. ESI’s flexible numbering is separated into three parts: 1. Selection of a starting numbering plan template. 2. Reassignment of ranges of extensions and (if needed) guest mailboxes.
- Page 7 Example: Let’s say your local system is an ESI-600 using numbering plan 100. If you swap extension 100 with mailbox 300 — i.e., so that station 100 is now extension 300, and mailbox 300 is now mailbox 100 — an IVX X-Class system that dials station 300 over Esi-Link won’t be able to process the call correctly,...
- Page 8 On the ESI-200: 16 ports for 140-hr. model, 24 ports for 280-hr. and 600-hr. models. Network Services Processor; see the ESI Communications Server Hardware Installation Manual (ESI # 0450-1049). On the ESI-200: A non-IVC card must be installed in slot 1 or 2. On the ESI-100: An IVC can’t be installed in slot 1.
- Page 9 ESI Communications Servers Programming Manual System capacities Departments ESI-1000 ESI-600 ESI-200 ESI-100 ESI-50 Dialing plans (-digits) Four Three Four Three Four Three Four Three Four Three Max. departments Department types: Ring-all, ACD, UCD, in-order, pick-up, attendant Max. members, non-ring-all depts.
- Page 10 Max. RFID tags (“electronic keys”) 2,000 2,000 ESI Cellular Management features ESI-1000 ESI-600 ESI-200 ESI-100 ESI-50 Dialing plans (-digits) Four Three Four Three Four Three Four Three Four Three Support for ESI Cellular Mgmt. See the ESI Presence Management Installation Manual (ESI document #0450-0792).
- Page 11 ESI System Programmer gives the Installer the capability to program all phone system features, including IP addresses for Remote Phones and Esi-Link. ESI System Programmer can be used from a PC or laptop connected directly to the system on-site; it can also connect to the system remotely via TCP/IP or dialup.
- Page 12 When you create a new site for an ESI-100, ESI-200, ESI-600, or ESI-1000, you’ll have the choice to set the I.V. to 0, 1, or 2. Set the I.V. to the appropriate version for the system software you’re using, based on the dates listed above. (When you create a new site for an ESI-50, however, the I.V.
- Page 13 Notes: Either < or > in the display indicates that additional choices or values are available by pressing a corresponding scroll key ( or Only one person at a time can be performing Installer or Administrator programming. ESI doesn’t recommend programming the system using a 12-Key Feature Phone, and you cannot do so using an ESI Cordless Handset.
- Page 14 The IP Feature Phone II, the IP Cordless Handset (Local or Remote), VIP Softphone, and a SIP phone each use one IP port, regardless of dial plan. Important: Full capacity on the ESI-1000, ESI-600, or ESI-200 can be achieved only by using a four-digit plan. (See “System capacities,” page B.1.)
- Page 15 — Call pickup — Paging Four-digit numbering plan selections (ESI-600, ESI-200, ESI-100, and ESI-50) Note: The “From” number is the same on all systems. The “To” number is dependent on the system type because of the specific capacities of each system. See “System capacities” (page B.1).
- Page 16 The numbers 9, 8, and 71–76 are designated as line groups. A line group is, as the name implies, a specific group of lines in a key system that are used for making outgoing calls. In an ESI Communications Server, line groups give phones access to outside lines without taking up any programmable keys on each phone.
- Page 17 834 Esi-Link publish list programming 835 Compression algorithm 84 ESI SIP Card programming 85 ESI ASC programming 86 ESI Mobile Messaging selection Shown in the same order as it appears in the programming menu on an ESI desktop Feature Phone.
- Page 18 ESI Communications Servers Programming Manual System programming: An introduction Entering programming mode You may program from any 24-Key or 48-Key Feature Phone in the system: 1. Press PROGRAM at any station. The normal station programming menu prompts will begin to play.
- Page 19 ESI Communications Servers Programming Manual Function 1: System parameters Function 1: System parameters Function 11: Initialize This function will return all components and software to their initial state. Initialization will erase all data and custom recordings — but not the time, date, or dial plan (see Important notes, below).
- Page 20 If “synchronize with Caller ID” is enabled, Esi-Link time synchronization (from location 700) will be disabled. If “synchronize with Caller ID” is disabled, Esi-Link time synchronization will be allowed (minutes only). When Esi-Link is used, all cabinets’ time will be synchronized by cabinet 700, unless “synchronize with Caller ID”...