Call Waiting; Call Hold; Paging; Call Pick-Up - ESI -1000 User Manual

User's Guide

Call waiting

To enable call waiting for your station, press
number. Then, if someone calls you while you're already on a call, you'll hear a tone in your earpiece. FLASH to
toggle between the original call and the call waiting. To drop either call, hang up while connected to the call to be
dropped. When your phone rings, lift the handset and you will be reconnected to the other caller.
Note: The ESI Communications Server doesn't support call-waiting Caller ID on analog stations.

Call hold

This is used to place external callers

Putting a call on hold

While on an outside call, FLASH and dial
using; you will then receive internal dial tone.
Retrieving a call from on hold
From internal dial tone, dial
Dial 0 to answer the oldest held call in the system.

Hold recall

If a held call is not retrieved during the period of time (set by the Installer), it will recall to your phone if your
station is idle. You will hear three short ring tones. Lift the handset; you will be connected to the held call.
If you are on a call when the recall occurs, you will hear a call waiting tone. To toggle between the two calls,
FLASH (or hang up, wait for ring, then answer).

Paging

This function allows for paging through an overhead paging system and/or designated available phone speakers.
Press # and 0 to access all available stations.
Press # and 1, 2, 3, 4, 5, 6, 8 or 9 to access a programmed paging zone.
Note: A page will not be sent to the speakers of phones in use.
Tip: To page for pick up of an outside call, put the caller on hold by dialing FLASH
indicate the line number. Then page the person and announce the line number for retrieval.
For example: "John, you have a call on line 1. John, pick up line 1, please."

Call pick-up

A call ringing at another station can be picked-up by pressing
will answer the longest ringing outside call.
1
An analog station can't put an internal call on hold.
XXX 5 3, where xxx represents your analog station's extension
1
on hold for retrieval from any station within the ESI phone system.
. A short voice prompt will tell which line number the call is
and the line number where the call is on hold.
J.3
. A voice prompt will
and dialing the extension number. Dialing
Analog stations
0