Setting Up Twinning - ESI -1000 User Manual

User's Guide

Setting up twinning

Note This feature is available only if your extension is authorized for trunk-to-trunk transfers. If you're not sure
whether it is, consult your System Administrator.
With twinning, you can choose to have all calls that are directed to your extension ring an additional number,
which can be either an internal extension or an outdial number.
When you receive a call twinned in this fashion, you'll be prompted to "press 1" to accept the call. If you don't
answer the call, the caller is returned to your voice mailbox on the ESI system.
If you're on a twinned call and need to transfer the call back to the ESI system, just press
internal dial tone; then enter the extension number of the person you want to reach and press #. If you need to
retrieve the call, just press
Enabling/disabling twinning
To enable twinning, press PROG/HELP 6 6 1 1 and then press # to confirm.
To disable twinning, press PROG/HELP 6 6 1 0 and then press # to confirm.
The default setting for twinning is disabled.
Twinning destination
To select a twinning destination:
1. Press PROG/HELP 6 6 2.
2. Use a scroll key (
If you selected OUTDIAL, skip to step 4.
3. (This assumes you selected EXTENSION in the previous step.) Enter an extension number of up to
four digits in length.
Note: Esi-Linked destinations are not supported.
4. (This assumes you selected OUTDIAL in step 2.) Enter a phone number of up to 24 digits in length; this
number must include an outside line access code (9, 8, or 71–76) before the number. To enter special
characters, backspace, and/or view the number after saving it, use a scroll key (
the number, you must first delete it and then re-enter it as desired.
5. Press # to confirm.
The default setting for the twinning destination is OUTDIAL.
and you'll be reconnected.
or ) to select either EXTENSION or OUTDIAL.
D.14
Voice mail operation
4 and you'll be given
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