Optional Voice Mail Feature: Cascade Notification Mailboxes - ESI -1000 User Manual

User's Guide

Optional voice mail feature: Cascade notification mailboxes

Important: This is a special, optional feature not explained in the tutorial. Be sure to get your cascade notification
mailbox number from the Administrator.
A cascade notification mailbox dials up to three designated numbers (of up to 24 digits each) in a sequence
called a cascade.
If a cascade notification mailbox receives a new message, the ESI system dials the first number for a set number
of times. If it receives no response, the ESI system then dials a second number for a set number of times. If,
again, there is no response, the ESI system dials the third number; and the system then dials all three numbers,
in sequence, until someone does finally retrieve the message. This is useful for a variety of individuals who must
be "on-call" after hours, such as doctors, plumbers, technical support representatives, wrecker drivers and
volunteer fire fighters.
Programming your cascade notification mailbox
Cascade mailbox options
You can program up to three external numbers, of up to 24 digits each, to be called or paged whenever
the mailbox takes a new or urgent message. The system will dial the first number (for the number of times
listed), then dial the second paging number (for the number of times listed), and finally dial the third
number, continuing in this sequence to call all three numbers until the message has been retrieved.
1. 2.
MB 1st Number
540 2145553232
To program a cascade mailbox, press PROG/HELP
prompted, enter the password (the default password is the same as the mailbox number). If this is the
first time you've programmed the mailbox, it will prompt you to record the mailbox greeting. Otherwise,
press 6 1 to enter programming of the following cascade mailbox options:
1. The mailbox number — [Then press 1 to enter number programming, and proceed to Step 2.]
2. First number — The number to be dialed (without the CO line group).
3. Type — PHONE or PAGER. Use scroll keys to select.
4. Attempts — How many times the system will call before adding the second number.
Range: 0–99 (0 immediately pages all numbers). Default: 1.
5. Second number — The number to be dialed (without the CO line group).
6. Type — PHONE or PAGER. Use scroll keys to select.
7. Attempts — How many times the system will call before adding the third number.
Range: 0–99. Default: 1.
8. Third number — The number to be dialed (without the CO line group).
Note: Use the
confirm the inserted character and continue. Press # # to complete the entry.
To change the number, delete and then re-enter it.
3. 4.
Type
Attempts 2nd Number
PHONE 2 2145554254
scroll key to enter special characters; use the
D.18
5. 6. 7.
Type
Attempts
PHONE 3
and the mailbox number, followed by #. Then, if
scroll key to backspace. Press # to
Voice mail operation
8. 9.
Type
3rd Number
2145555452 PAGER