Help Mode (Verbal User Guide) - ESI -1000 User Manual

User's Guide

Help mode (Verbal User Guide)

Your ESI phone system's Help mode (also called the Verbal User Guide) — a carefully conceived combination
of spoken information, display readouts and even key illumination when appropriate — is a powerful tool to help
you learn how to use the system's many features.
Notes: As explained on page A.1, your ESI phone has a combo PROG/HELP key unless it is a legacy 48-Key
Feature Phone (which has separate PROGRAM and HELP keys). Under the circumstances described in
this section, the PROG/HELP key will invoke Help mode.
The ESI Cordless Handsets have no access to the Verbal User Guide (and, thus, no key to invoke it).
Tutorial
When your station is idle, press PROG/HELP, and then follow the spoken Help menu to:
• Learn how to use the phone
• Learn how to use voice mail features
Help during station programming
To hear a detailed description of a function you wish to program, press PROG/HELP while programming it.
Help during a call
Press PROG/HELP while on a call and this will place the call on hold, whereupon you can use Help mode to
hear a description of the function you wish to perform. When you exit Help mode, you will be reconnected to
the call.
While you are either in Help mode or programming your phone, your station will be temporarily placed in DND
(see "MUTE/DND," page E.4). Anyone calling your station while you are in DND will be forwarded to your
mailbox (or other destination set by the Installer).
Exiting Help mode
To exit Help mode, simply hang up.
• Hear a description of how any key is used
• Hear a complete tutorial on phone operation
For on-line help, visit www.esi-estech.com/users.
B.1
Help mode (Verbal User Guide)