Optional Voice Mail Feature: Guest Mailboxes - ESI -1000 User Manual

User's Guide

Optional voice mail feature: Guest mailboxes

Important: This is a special, optional feature not explained in the tutorial. Be sure to get your guest mailbox number
from the Administrator.
A guest mailbox is perfect for someone such as an outside salesperson or manufacturing employee who
doesn't have an internal extension assigned to him/her but still needs a mailbox. You can handle a guest
mailbox as if it were a regular extension (i.e., list it in the directory, assign a programmable feature key for
transfer to it, etc.).
Notes: A guest mailbox must have at least one personal greeting recorded to be activated and, thus, able to
accept messages.
If your system is using ESI Presence Management, consult the ESI Presence Management User's Guide (ESI
part # 0450-0793) to learn about additional, special functionality that may be available to you.
If you're not sure whether your system is using ESI Presence Management, consult your System
Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.
You also can use the off-premises "reach-me" feature (see page D.3) with a guest mailbox.
Personal greetings
You can record up to three different personal greetings in your own voice indicating your availability to return
calls. Also, you can change the personal greetings as often as necessary by recording over a previously
recorded personal greeting. (See "Select personal greeting," page D.1, to learn how to program these greetings.)
Retrieving guest mailbox messages from an ESI phone
To retrieve guest mailbox messages from an ESI phone, follow the same procedure described in "Retrieving
voice mail messages using another user's ESI phone" (page D.6), except that you enter your guest mailbox
number rather than an extension number.
Keys' functions during voice mail message retrieval
See the chart on page D.6.
Virtual Mailbox Key
See "Virtual Mailbox Key," page D.7.
D.15
Voice mail operation