Retrieving Messages - ESI -1000 User Manual

User's Guide

Retrieving messages

You can pick up messages from your station, when away from the office or from another user's ESI phone.
1. Lift the handset, and then dial
main greeting, press
VOICE MAIL,
2. If required, enter your password. the ESI system will announce the number of new and old messages
and will start playback of messages with the oldest new message and continue until all messages and
recordings have played.
Voice-prompted instructions will be played at the end of each message. Once you've learned these prompts
(see the chart, "Functions available during analog station voice mail message retrieval") you can proceed
more rapidly by pressing one of the following keys any time during the message or during a prompt.
Functions available during analog station voice mail message retrieval
Note: Functions tinted light gray, below, either change or are not available when you're using an ESI phone
(see page D.6).
Key Function
1 Pause
2 Hear time/date
3 Reply
4 Back up (rewind)
5 Access user
programming
6 Move
7 Delete
8 Main greeting
9 Save
9 9 Save as new
0 Operator
#
Leave
a message
To disconnect
Retrieving messages from another user's ESI phone
Press VOICE MAIL
followed by your extension number. If calling from the outside, at the
and enter your extension number or have the operator transfer you by pressing
, and entering your extension number.
Description
Pauses for one minute or until 1 is pressed again.
Pauses the message, plays the time/date of when the message was left
and resumes.
Replies to the originator of a message (if from a user in the system). Record your
reply at the tone; press 1 to stop. You will be returned to your mailbox and the
original message.
When pressed during message playback, rewinds 4 seconds for each key press.
If pressed after the message has finished, it returns you to the beginning of
the message.
Accesses user programming menu.
Moves a copy of the message to other users' mailboxes.
You may move the copy with or without an introduction.
After the move, the system returns you to your mailbox and the original message.
Deletes the message from the mailbox
(see "Message Recycle Bin," page D.10).
Goes to the main greeting
(if your system is using the built-in auto attendant).
Saves the message (it will be played as an old message the next time messages
are picked up).
Skips over a new message and leaves it as a new message (i.e., it will be played
as a new message the next time you pick up messages). You must press the 9
key twice within two seconds.
Transfers you to the operator.
Lets you record a message in one or more mailboxes. At the prompt, enter the
desired mailbox number. Press # and then enter up to 65 mailbox numbers, using
the phone's dialpad and programmable feature keys. Mailboxes in a department
count toward the maximum of 65.
Always press
the message and any other unsaved messages will be saved).
and dial your extension number. Follow the procedures described on page J.5.
before hanging up (if you press it during playback of a message,
J.5
Analog stations