Customer Service - Planet Networking & Communication MH-1000 User Manual

Multi-homing security gateway
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Copyright
Copyright (C) 2006 PLANET Technology Corp. All rights reserved.
The products and programs described in this User's Manual are licensed products of PLANET Technology, This User's
Manual contains proprietary information protected by copyright, and this User's Manual and all accompanying hardware,
software, and documentation are copyrighted.
No part of this User's Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium
or machine-readable form by any means by electronic or mechanical. Including photocopying, recording, or information
storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express
written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User's Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User's Manual is subject to change without notice and does not represent a commitment on the part of
PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User's Manual. PLANET
makes no commitment to update or keep current the information in this User's Manual, and reserves the right to make
improvements to this User's Manual and/or to the products described in this User's Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and
suggestions.
CE mark Warning
This is a class B device, in a domestic environment; this product may cause radio interference, in which case the user
may be required to take adequate measures.
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology.
This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases,
these designations are claimed as trademarks or registered trademarks by their respective companies.

Customer Service

For information on customer service and support for the Multi-Homing Security Gateway, please refer to the following
Website URL:
http://www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
Multi-Homing Security Gateway serial number and MAC address
Any error messages that displayed when the problem occurred
Any software running when the problem occurred
Steps you took to resolve the problem on your own
Revision
User's Manual for PLANET Multi-Homing Security Gateway
Model: MH-1000
Rev: 1.0 (February, 2006)
Multi-Homing Security Gateway User's Manual

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