5041-030
Initial check
Before you start troubleshooting, check the following:
Installation environment
•
The power supply line voltage is plus or minus 10% of the rated line voltage.
•
The machine is securely installed on a level surface in a well-ventilated place.
•
The room temperature is between 10 and 32°C (50 and 90°F) and the relative humidity between 20 and
80%.
•
Avoid sites generating ammonia gas, high temperature, high humidity (near water faucets, kettles,
humidifiers), cold spaces, near open flames, and dusty areas.
•
Avoid sites exposed to direct sunlight.
Print paper checks
•
Use the recommended paper for this printer.
•
Paper dampness. Make a trial print with paper from a newly opened package, and check the result.
To determine the corrective action necessary to repair a printer, look for the following information:
•
Does the POR stop? Check the [POR (Power On Reset) sequence]
•
Do you have a symptom, rather than an error message?
–
[add symptom tables list]
•
If you have an error message or user message, check the following:
–
[Error tables]
–
[2xx Paper Jams]
–
[User attendance messages]
–
[Service checks] for individual error messages
•
Additional information can be found at the following locations:
–
[Sub error code table]
–
[Understanding the printer operator panel]
–
[Service checks]
Note: There may be printer error messages that are not contained in this service manual. Call your next level
support for assistance.
2-2
Service Manual
Previous
Next
Go Back