1Xx / 9Xx Error Code Service Checks; Black Printhead Error; Cyan Printhead Error; Magenta Printhead Error - Lexmark C925 Service Manual

1xx / 9xx Error code service checks

111.01 Black printhead error

Step Action and questions
1 Is the ribbon cable connecting CN4 on the printhead
controller board to the black LED head securely
connected?
2 Replace the ribbon cable. Does this fix the problem?
3 Replace the black LED printhead. Does this fix the
problem?

112.01 Cyan printhead error

Step Action and questions
1 Is the ribbon cable connecting CN2 on the printhead
controller board to the black LED head securely
connected?
2 Replace the ribbon cable. Does this fix the problem?
3 Replace the cyan LED printhead. Does this fix the
problem?

113.01 Magenta printhead error

Step Action and questions
1 Is the ribbon cable connecting CN3 on the printhead
controller board to the black LED head securely
connected?
2
Replace the ribbon cable. Does this fix the problem?
3 Replace the magenta LED printhead. Does this fix the
problem?

114.01 Yellow printhead error

Step Action and questions
1 Is the ribbon cable connecting CN1 on the printhead
controller board to the black LED head securely
connected?
2
Replace the ribbon cable. Does this fix the problem?
3 Replace the yellow LED printhead. Does this fix the
problem?
Yes No
Go to step 2. Properly connect
the ribbon cable
Problem fixed Go to step 3.
Problem fixed Replace the
printhead
controller board.
Yes No
Go to step 2. Properly connect
the ribbon cable
Problem fixed Go to step 3.
Problem fixed Replace the
printhead
controller board.
Yes No
Go to step 2. Properly connect
the ribbon cable
Problem fixed Go to step 3.
Problem fixed Replace the
printhead
controller board.
Yes No
Go to step 2. Properly connect
the ribbon cable
Problem fixed Go to step 3.
Problem fixed Replace the
printhead
controller board.
Diagnostic information
5041-030
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