Transferring Calls; Transferring Screened And Unscreened Calls - Comdial Scout II User Manual

5. TRANSFERRING CALLS

You can transfer calls from your digital wireless telephone to another
system telephone in several ways. The information in this chapter
describes those ways.
Section 5.1, Transferring Screened and Unscreened Calls
Section 5.2, Making a Hot Transfer
5.1 Transferring Screened and
Unscreened Calls
You can answer a call at your telephone and transfer it to another tele-
phone in one of two ways. If you first identify the caller to the party
receiving the transfer (giving that user the opportunity to prepare for
the call), you make a screened transfer. If you transfer the call
without first announcing it, you make an unscreened transfer. If you
transfer a call to another telephone so that the call appears at the
station immediately without having to be retrieved, you make a hot
transfer.
If the telephone to which you are transferring the call is busy, you
must recover the call yourself or choose one of several options that
may be available at your telephone. Also, if a transferred call is not
answered after a certain length of time (as set by the your installer),
the transferred call returns to your telephone.
To screen and transfer a call to another telephone in the system,
1. answer call,
2. press T/C (call is automatically placed on hold),
3. dial extension number of telephone to receive transfer,
4. when intercom party answers, announce call,
5. press Talk to disconnect. Intercom party can then answer the
call.
Jun '02 Comdial
Scout II User's Guide
59