Handling Hold Recalls - Comdial Scout II User Manual

For example, if five calls are holding and you wish to retrieve the
second call you placed on hold, you would press Hold three times to
scroll from held call #5 through call #4, call #3, and then to call #2.
Press Tap to retrieve call #2.
Note: As you press the Hold button, your display will show informa-
tion about the held line that will be answered if you press the Tap but-
ton.

6.2 Handling Hold Recalls

After a call has been on hold for the period of time (set by the installer
of your system), the system will cause a hold recall tone burst to
sound at your telephone and the flash rate of the line button becomes
faster.
If the call is on exclusive hold, it will revert to manual hold after the
hold recall period (you will hear four short tone bursts at 12-second
intervals). Any user whose telephone line appearance for the
recalling line can pick up calls that revert to manual hold
If you placed a line on manual hold or exclusive hold, and that line is
recalling,
1. answer/retrieve recall,
2. press Hold to place the call on hold at your station and restart
Hold timer,
or,
press line button or Tap to retrieve the call.
Jun '02 Comdial
Scout II User's Guide
65