Making A Hot Transfer - Comdial Scout II User Manual

Transferring Calls
If the intercom party is busy, take the following action:
• press Tap to retrieve the call. Remember, you can use the secure
off-hook voice announce feature or the camp-on call waiting
feature to contact the intercom party.
To transfer an unscreened call to another telephone,
1. answer call,
2. press T/C (call is automatically placed on hold),
3. dial extension number of telephone to receive transfer,
4. press Talk to disconnect. The call will then ring at that station.
NOTE: Unscreened transfers camp-on at busy telephones and wait to
be answered. Each call automatically rings the telephone as soon as
it becomes idle.

5.2 Making a Hot Transfer

A hot transfer is a type of screened transfer. To perform a hot
transfer, you voice announce the transfer over the speaker of the tele-
phone that you want to receive the transfer, and release the call to that
telephone. The system handles the release in a way that does not
require the called party to retrieve the call (the call does not ring at the
station).
This feature is useful for transferring calls to people who need to
work in a hands-free mode. Once you announce the call and the
system completes the transfer, the person receiving the transfer can
simply begin speaking toward his or her speakerphone to answer the
call.
If you make a hot transfer to a monitor telephone, you can voice
announce the call over the telephone's speaker, but the person
receiving the outside line transfer will need to lift the handset to
answer the call (the telephone will not ring after you have made the
announcement).
60 Comdial Jun '02